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Big Fish Review US 2024 Is Big Fish Casino legit?

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User Reviews 10

This Big Fish Casino review presents you with everything you are looking for for a top social casino experience. You’ll be able to decide whether you want to claim your Big Fish Casino chips or keep looking for another platform.

We’ll check the different features and range of games available, as well as any perks and freebies - like the 1,000,000 Big Fish Casino free chips that are offered to all new users as soon as they sign up. But, If you've come here looking for a real-cash casino, then you should check out our PokerStars casino review instead.

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Pro and Con
  • Generous welcome offer
  • Numerous ways to earn Big Fish Casino chips
  • Easy to get started
  • Very active community
  • Good variety of games
  • Lack of live casino
  • Known to have had compatibility issues
Payment Methods
PayPal
Visa
Mastercard
Accepts Customers from
Players from Virginia not accepted
Company
Big Fish Games, Inc.
Founded
2002
Website
bigfishgames.com/us/en.html
Available Languages
EN
ES
+
Phone
-
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.2/5
  • Mobile App
    4.4/5
  • Payment Methods
    4.1/5
  • Customer Service
    4.4/5
  • Licence & Security
    4.1/5
  • Rewards & Loyalty Program
    4.2/5
Ferdinand Andrews
29/07/2023
But deserving of a three star rating
"A good place to pass time with interesting games without having to worry about loosing real money while at it."
Audrey Baker
19/07/2023
Really good
"I would like to see more game updates in the future! Other than that, great games!"
User Rating
3.7/5
10 User Reviews
5 Stars
30.0%
4 Stars
30.0%
3 Stars
30.0%
2 Stars
0.0%
1 Star
10.0%
Last Updated on 21/03/2024
Fact checked by: Josh Schwartz

Big Fish Casino Welcome Bonus: 1,000,000 Free Chips

You have probably noticed that casinos often have special welcome offers to try and entice new users and more often than not new accounts are instantly credited with a number of free coins. However, offers are not always the same. Whilst some platforms offer a lump sum of free tokens, others award smaller amounts at regular intervals, such as the High 5 Casino free coins offer or Free Huuuge Casino Chips. So how does the Big Fish Casino free chips offer measure up against competitor offers? And are there any Big Fish casino promo codes for free chips?

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Our review team found the Big Fish Casino free chips offer of 1,000,000 tokens to be fairly standard - it is the amount offered by many other platforms and those offering more, such as Huuuge Casino, often have much higher minimum bet amounts, meaning that they only appear more generous on the surface but actually allow for roughly the same amount of gaming than any other provider.

There are effectively two ways to claim your free chips. Those playing on a tablet or phone simply need to download the app from Google Play or the Apple App Store and they will see the coins have been added to their balance as soon as they get to the lobby screen. Playing online is slightly different, however, as players have to actually create an account by inputting a few details and creating a username. Once this has been done then the free Big Fish Casino chips will be ready immediately.

The offer of 1,000,000 Big Fish Casino free chips is fairly generous, but again is pretty standard - most platforms have a similar offer. However, it is a great way for new users to get to know the platform and its games. One way in which Big Fish distinguishes itself is with its additional offer - users who log in at least once a day are awarded even more bonus Big Fish casino chips. And that’s not all,  Big Fish has plenty of other promotions - many of which pop up on the platform’s Facebook page, so if you do decide to try out the platform, be sure to give them a follow. Past offers have included collection multipliers, free spins and extra VIP points. They’ve also been known to post Big Fish Casino promo codes for free chips - so keep your eyes peeled!

Bonus Requirements:

  • Big Fish Casino Bonus Amount: 1,000,000 Coins
  • Bonus Types: Big Fish Casino Free Chips
  • Example: You receive 1,000,000 Huuuge chips after creating an account or downloading the app
  • Rollover: N/A
  • Max. Time: N/A
  • Cashable? No

Big Fish Casino Website: Where it all Began

As noted earlier, Big Fish Casino has been around for a while and there was a time when its website was the main platform. In recent years, mobile gaming has become increasingly popular - even more so with social casinos - but the Big Fish website is still popular.

Getting started is pretty straightforward. All you need to do is create your account by entering your email address and entering a password - that’s it! You’ll need to click on the verification link that gets sent, just to confirm your email. Once this is done, you’ll go straight to the lobby where your Big Fish Casino free chips will be ready to use. The lobby screen actually looks almost identical to what you’d see on a mobile device. You’ll see the different game types available and all you do is click on the icons to select them. The games are listed in exactly the same way as they are on the app and all the same options and information is displayed in the same locations, such as your account info along the top of the screen and the main navigation icons at the bottom.

Our review team found the web-based platform to be easy to use and loading times were quick enough. It can be a little time consuming to scroll through the titles, however, and it did seem as though the web version could have made use of more screen space. However, most fans will find it easy enough to use and the layout is pleasing to the eye.

Big Fish Casino App: Gaming on the Go

The easiest way to get started is to download the app for your mobile device. That way, you don’t even have to enter any details or enter any Big Fish casino promo codes for free chips - as soon as you open then you’re ready to play!

The interface looks more or less identical to the web page, whichever device you use. It has a bright color scheme and intuitive layout and access to all the platform’s features are just a touch away. From the lobby screen, you can see the different game types, access the shop, and also see all your account details - such as your balance of Big Fish Casino chips. Whilst there is nothing particularly groundbreaking about the app, it works seamlessly and perfectly delivers the platform’s range of titles with quick loading time and no discernable glitches. There have been a few complaints regarding compatibility with new IOS updates, but our review team found no issues at all.

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Payments - Buying chips at Big Fish Casino

Like all social casinos, Big Fish Casino requires you use to use special chips as stakes for your gameplay. The good news is that there are lots of bonuses and promotions that give you chance to earn these chips and this site is largely free to play.

You can also buy chips or gold that you can then exchange for chips via in-app purchases. These in-app purchases will be made with real money. The choice of payment methods you get for making in-app purchases depends on the kind of mobile device you have. For example, it may be different when using an iOS or Android device. Thankfully all of the accepted payment options are from respected payment providers.

Big Fish Casino Customer Support: How to find help

As you don’t gamble with real money in social casinos, it is unlikely you are going to have any urgent issues with the platform, which is why the customer support offering may seem weaker when compared with traditional casinos.

Big Fish Casino offers help via the community forum, which can be accessed directly from the app by clicking the ‘Support’ button in account settings. The forum allows you to post questions and there are Big Fish Casino customer agents that respond - usually within a few minutes. However, being a social casino, they put an emphasis on community support and encourage you to interact with other users who may be able to help. Note, that there are no Big Fish casino promo codes for free chips posted on the forum.

Aside from the community forum, you can also get questions answered via the platform’s Facebook page, which tends to be active around the clock. Of course, it’s disappointing not to be able to contact the platform directly by phone or web chat, but any problems you are likely to encounter will be fairly trivial and can be solved by the community.

Security & Licensing: Is Big Fish Casino legit?

As with any digital platform, it’s only natural to wonder whether or not Big Fish Casino is legit. However, it’s longevity alone serves as testimony to its being the real deal - the social casino and its parent company have been on the scene for decades and there is nothing to indicate there has any been any malpractice or security issues with the platform.

The platform’s website is subject to all the usual protocols you would expect - namely  SSL encryption and DDoS protection. This not only ensures your data is kept secure, but also lessens the chances of the platform being affected by cyber attacks. Similarly, the downloadable apps are all protected by your devices in-built security, which provides more than enough protection. However, if you are downloading the platform to your PC or laptop then it’s advisable to ensure you have an adequate firewall and anti-malware software installed.

It should be remembered that Big Fish Casino is a social casino, so there isn’t the necessity to store lots of details as you might expect to find with a regular casino. You can play the games simply by giving your name and email address. Should you choose to buy additional Big Fish Casino chips, you can use the payment method linked to your mobile device to avoid having to put your card details into another platform.

There is also not the need for the same level of regulation you would expect to see with a traditional casino, as there are no cash winnings. However, that does not mean that the casino itself doesn’t hold itself to high standards and users will be quick to notice that every care has been taken to ensure a reliable and secure casino experience.

Big Fish Casino Rewards Program: Keep playing for more bonuses

Big Fish Casino is a well-established platform and was one of the first providers to see the appeal of social casinos - its first one being launched in 2009. The platform itself is fairly versatile and can be enjoyed on mobile, tablet or desktop with no discernable variation in quality.

Once you reach the lobby and have claimed your Big Fish Casino free chips, you’ll see there is more to the platform than just a list of casino games. Big Fish aims to provide a more engaging experience and live up to the social aspect of a social casino. One way in which they do this is with the VIP scheme. Users can earn points by playing slots or making purchases in the shop and when they reach a certain amount, they reach the next tier. Each tier offers a great selection of bonuses, including Big Fish Casino free chips, VIP points multipliers and a monthly VIP bonus. The prizes get bigger and better the more you level up! This provides a great incentive for players to earn rewards - especially as some slots titles are reserved for VIPs of certain levels. Reaching level 4 also entitles you to enter the VIP lounge and hang out with other members.

There are also numerous other rewards that crop up from time to time, thought the platform does appear to be moving away from issuing Big Fish Casino promo codes for free chips, instead simply awarding bonuses directly through the apps. Our review team found that the VIP scheme added a fun dimension to the platform and the rewards were pretty generous when compared with rival platforms.

Big Fish Casino Games: An Exciting portfolio of exclusive slots

Positive
  • Get 100,000 credit
  • Top slots selection
  • Decent table games

Big Fish Casino has been developed by one of the industry’s most highly regarded gaming firms, so it will come as little surprise that the platform’s range of slots and table games are some of the best around.

There are hundreds of titles to choose from across five different categories. Of course, slots are the main group and here you’ll find hundreds of exciting titles. When you first start with Big Fish Casino, there are nine games to choose from and you uncover more as you start to work your way up the VIP ranks - eventually unlocking almost 500 titles!

All the most popular slots themes are represented - the wild west, ancient Egypt, Norse mythology and, of course, traditional Vegas casino. Some of the most popular titles include Big Fortune Valley, Harvest Fortune, and Dragon’s Cavern. Our review team also noticed that the platform has quite a few cross-brand titles, including Baywatch and Pac-Man,

Big Fish Casino isn’t just slots either - you can also play a variety of other casino favorites and table games - and yes, you can also use your Big Fish Casino chips to play these too!

Big Fish Casino Coins: go to the shop to top up your chips

As we’ve mentioned, when you sign up to the platform you are instantly awarded Big Fish Casino free chips. Alternatively, you may have found Big Fish Casino promo codes for free chips that you can enter in the shop. Here you can also purchase additional items, such as more Big Fish Casino chips and other bonuses.

Clicking on the ‘Shop’ tab in the bottom left corner of the lobby screen takes you to the shop itself. If you wish to purchase additional Big Fish Casino chips, then this is the place to do so. Prices start at just $0.99 for 15,000 chips. You can also splash out $249.99 for 15,000,000 at the other end of the scale. There are eight packages to choose from all in all and each offers additional perks, such as VIP points and collection boosters.

Alongside extra coins, gamers can also purchase Gold Bars, which work like Big Fish Casino promo codes for free chips that you can either use yourself or gift to friends in your network. Prices start at $1.99 for 12 Gold Bars.

Big Fish Casino Reviewed: An quirky platform with plenty of options

So now we have established that Big Fish Casino is as legit as they come, it’s time to take a closer look at the platform itself and check out its main features - as well as the different ways you can earn Big Fish Casino chips.

The platform’s Facebook page has a following of almost 900,000 - which is a good sign for any social casino as it means there will be more users to interact with and more leagues to join. Of course, a big following is also a positive sign that the casino has a certain level of reliability and trustworthiness when it comes to the fairness of its games. Similarly, there have been over 400,000 reviews on Google Play, with an aggregate score of 4.6/5 stars.

Consumer reviews are a great benchmark for any social casino, but they don’t always offer a fair and unbiased view. What we aim to do in this review is take a much deeper look at how the platform delivers its games, how you can use your Big Fish Casino chips and what makes the Big Fish Casino welcome bonus differ from its rivals, such as the Slotomania free coins offer or the House of Fun free coins.

FAQs:

Can you win real cash with Big Fish Casino?

No - the idea of Big Fish Casino is to encourage gaming for fun. As such, you cannot win any real money and the chips cannot be exchanged for cash.

Where can I get Big Fish Casino promo codes for free chips

Occasionally, the platform offers Big Fish casino promo codes for free chips via its Facebook page. You should be wary of any third parties claiming to offer rewards on Big Fish, as often these are not valid. 

How do I contact Big Fish Casino support?

The best way to get in touch with the support team is via the Facebook page. However, you can also post in the community forum to get answers from the team as well as other users. 

How can I get more chips?

When you first sign up to the casino, you’ll get a bonus of 1,000,000 chips. You may also be able to find Big Fish Casino promo codes for free chips on the platform’s Facebook page. If you still need more, then additional chips can be purchased in the store. 

Conclusion: Big Fun from Big Fish Casino

Big Fish Casino is a well-established platform that presents a good selection of fun slot titles and table games. Whilst the casino suite is a little limited, the platform is mainly focused on slots and users will find it has one of the best portfolios out there. The VIP scheme is a fairly standard reward scheme, but it’s a great way to engage with the platform and offers some good rewards as users progress. All in all, our review team would recommend Big Fish to anyone looking for some light-hearted social casino fun.

User Reviews for Big Fish Casino

3.7/5 – 10 User Reviews
  1. But deserving of a three star rating
    Ferdinand Andrews

    A good place to pass time with interesting games without having to worry about loosing real money while at it.

    the issues of compatibility with the recent IOS updates hasn't made it a completely stress-free experience for me.
  2. Really good
    Audrey Baker

    I would like to see more game updates in the future! Other than that, great games!

    -
  3. Finding help
    Carl Andre

    personally having a community forum of experienced customers is a yes for me as this makes getting answers to my question pretty much faster

    But i think saying not using real money is not good enough of a reason to have slow customer support system
  4. Glitches!
    Oscar

    There are lots to bet on which is good

    I've experienced frequent glitches and errors while placing in-play bets. It disrupts the flow. I just droped.
  5. more of the same
    Nino Presti

    it is possible to have fun with some very interesting games, but that's all

    it's a casino like any other, more of the same. They should try to differentiate themselves at least in the welcome bet, but they didn't even do that. Also, I hated the website design, too childish for my taste.
  6. Good app
    Jeff Bryan

    I really like the app and that I can play on it without making an account

    there could be a bigger selection of games, this lets it down a bit
  7. initial offer is good
    Farrah

    the initial welcome offer is good, a lot of coins to get you going

    a bit too much focus on the social for my liking
  8. Brilliant
    Bob T

    Where to begin! The game library is one of the best I've found. You get loads of free play when you sign up. There are daily bonuses. The website is really easy to use. Basically, this is just about the best casino I've played.

    Nothing
  9. Tons of fun!!!!
    Susie Greene

    I have a blast here every time. The bonuses are awesome, and there's just so much games to enjoy!! Nice work!!

    -
  10. 1 star
    Terrible odds and always zeros

    Friends

    It’s justvterrible

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Big Fish Casino
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  • 1,000,000 Free Coins on Sign Up
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