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Tropicana Review US 2024 : Is Tropicana Casino legit?

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Tropicana Casino
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  • Great Welcome Bonus
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User Reviews 10

We found an awesome cashback bonus in our Tropicana casino online review. Which gives a great introduction to a top casino site. Keep reading to see why you should get the Tropicana Casino bonus!

Our Tropicana casino rating is based on more than just bonuses. After all, this site has one of the strongest collections of casino games around. Plus it has all of the necessary US regulations to keep you safe. Sound good? Then take a look below to see what else we found in our Tropicana casino review!

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New Jersey (US)
1 – 3 Days
Caesars Interactive Entertainment, Inc
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Live Chat, Phone, Email Support
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
"Site does the job"
Mobile App
"Not bad site"
User Rating
10 User Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 08/07/2024
Fact checked by: Mark Lewis

Welcome Bonus: Different Types Available

Unlike most of the online casinos in the space today, the Tropicana Casino online gambling platform does not offer traditional types of welcome bonuses for new players. Traditionally, these welcome bonuses are used by online casinos to try and attract new players. These bonuses give players a nice start to their new account if they manage to reach the wagering requirements of the respective offer.

There are two different parts to the Tropicana online casino bonus offer for new players. If you have a valid promo code, you will be able to earn up to $100 in bonus funds without having to make a deposit. You will need to meet the wagering requirements and deposit at least $10 before these bonus funds can be withdrawn as cash. The bonus funds only need to be wagered once before they can be cashed out. The other part of this offer for new players concerns your first deposit. When you make a deposit of at least $10 and place a bet, you will receive cash back of up to $100 depending on the size of your first deposit if you lose 90% of your initial deposit in the first week of having made this transaction. Therefore, you are effectively getting a mulligan with your first few bets on the platform.

How does this bonus compare with other top offers, though? Take a look at our Ocean Resort casino promotions guide for a good comparison.

Usability: Great Desktop Platform

Generally, the Tropicana Casino platform is very easy to use and to navigate. The color scheme allows the text and graphics to pop out, making it very easy to read. The menus are not cluttered so you can quickly find exactly what you are looking for without being overwhelmed with countless options. The games themselves are of a high quality thanks to using some of the leading developers in the space. This is paired with the proprietary software from Gamesys that they are using on this platform. Gameplay is smooth and the graphics will blow you away on some of the newer games that are on offer. Their mobile offering is solid, but there are some things they can work on when it comes to usability on this front, that will be explored in the next section.

Devices & App: Mobile offering has slow load times

A lot of people like to play their favorite casino games on the go, no matter where they will be this is made possible thanks to smartphones and tablets. Therefore, these players will place a heavy emphasis on the mobile offering of an online casino they are thinking about signing up for. There are dedicated casino apps for iOS and Android devices when you are playing with the Tropicana Casino. These Tropicana online casino download apps give you a solid offering and the gameplay is usually smoother than if you were playing on your phone’s mobile web browser on the instant play option. You will have the same features that are on the desktop version when you play on your mobile device. Some players have had issues when it comes to their games freezing according to our Tropicana online casino review. This means that you will have to stop the session and restart the app. The load times are also a bit on the slow side. There is also a limited game library on offer, which is also a bit of a drawback. Therefore, the mobile offering at the Tropicana Casino is solid but nothing to write home about.

Deposit & Withdrawal: Many Options Available

When it comes to an online casino, an unglamorous but important aspect to consider is the banking options of a given platform. You want to make sure that you will be able to quickly add and withdraw funds from your account with payment methods that are available to you. There are a few different options for you to choose from on the Tropicana Casino online platform.

You can deposit by; ACH online transfer, online bank transfer, Neteller, Skrill, MasterCard, Visa, PayNearMe and by depositing cash at the cashier cage at the Tropicana Casino and Hotel in Atlantic City. Here is an overview of all available payment methods:

Generally, e-wallets such as Skrill and Neteller will have the fastest processing times for your transactions. A lot of customers will have issues when it comes to depositing with debit or credit cards, so this is generally to be avoided unless you have been able to make deposits on other similar platforms in the past with this option.

For the most part, it is advisable and even required for you to use the same withdrawal option as the method you used to deposit your funds initially. Your withdrawal generally will be processed inside of three working days. You may need to verify your identity when you are making your first withdrawal on the platform.

Customer Service: 24/7 Live Chat

There is a top quality customer support offering at the Tropicana Casino. The best thing to do if you have a straightforward question or query is to consult the comprehensive FAQ section on the website. You can also get in touch with a member of the customer support team almost instantly through their live chat option. The team is contactable on a 24/7 basis, so you will get a live chat response any time of the day. You can also send the team an email, but this will take longer for you to receive a response. Finally, you also have the option to give them a call over the phone. Generally, the wait times are not long but if you are trying to deal with a complex issue then it may take some time for this to be fully rectified. Check out our review for the Celestial King slot machine to see how their customer service compares.

Security & Licensing - Tropicana Casino Rating

The Tropicana Casino NJ operates through the Tropicana Casino and Resort that is in Atlantic City. Their Tropicana Casino online casino games platform uses software from Gamesys. They have been in operation in the state since November 2013, which makes them one of the pioneering online platforms in the state.

A lot of questions will relate to if Tropicana Casino is safe, where is Tropicana legal, or whether Tropicana Casino is legit? People take their online privacy very seriously, so they want to make sure that they can trust an online platform before trusting them with their funds. The Tropicana brand is well known in gambling circles and they always take the privacy of their users very seriously. They use the best of the best when it comes to encryption technology to ensure that their players are kept safe.

They operate under the same New Jersey online gaming license as the Virgin Casino online platform through the Tropicana Casino and Hotel in Atlantic City. This means that all of the games on this platform are deemed to be fair and they are overseen by the New Jersey Division of Gaming Enforcement.

Promotions & VIP Program: Poor Loyalty Program

While new customer bonus offers are great when you are signing up for a new account, online casinos also need to look after their existing customers. This is done through regular promotions. The Tropicana Casino is always running new and exciting promotions for this player base. Prizes will range from free spins to bonus money and cash back prizes. These promotions change on a regular basis, so it is well worth keeping an eye out on the promotions page every so often so you can avail of the latest offers before it is too late.

There is a VIP program at the Tropicana Casino platform if you are a high volume user. You can build up your tier points and Trop advantage points which will earn you comps at the casino in Atlantic City, as well as getting free tickets to shows and sporting events, trips to Las Vegas and so on. There is also a regular loyalty reward program that you will automatically be part of when you sign up for an account on the platform. You earn a single Trop point for every $15 bet on 90 Ball Bingo, for every $40 bet on slots and for every $100 bet on other games. You can eventually exchange these points for cash or bonus money. A single Trop point can be exchanged for $0.1 in cash, which is not very flattering at all.

Tropicana Casino: Features & Services Under Review

The process of deciding on the best online casino for your needs takes some time. There are many options out there, all with their own pros and cons. This Tropicana online casino review showcases the areas where this offering can improve and those areas in which they currently excel.

Games & Live Casino: Wide Variety of Games

There is a decent selection of Tropicana Casino slots games, with more than 210 titles to choose from. These are from some of the leading developers in the space today, such as Microgaming, IGT and NetEnt. The site uses proprietary software from Gamesys which allows for a top-quality gameplay experience and a great aesthetic appeal. There is even a section where you can play your favorite games for free, without having to use any real money. There are classic slots on offer, as well as ultra-modern video slots that have the latest features and best graphics in the business.

You can choose from a range of options for progressive jackpots, which give you the chance to win a life-changing sum after just a single spin. There are also different variations of video poker on offer. Of course, you have numerous types of table games and different variations on offer. These include the likes of roulette, blackjack, keno, baccarat, craps and different poker games. Our latest coverage looks at free Bingo Blitz credits – providing you with something different.

Limits & Payout: Variety of Stakes

Tropicana Casino has a nice range of games to choose from and as a result, you have many different options when it comes to limit and payouts. There are some video poker options that have some of the best payout percentages around. For example, Deuces Wild has a RTP of 99.73% and the Triple Double Bonus has a RTP of 99.58%.

For the slots offering, there are countless titles that allow you to spin for less than $0.25 a go. This is preferable for most types of slots players. For those who enjoy playing roulette, there is a high stakes variant in which has a minimum required bet size of $10. This is a good option to play because the house edge is reduced to 2.7% from the standard 5.3% edge that is seen with the double zero variant. For the 90 Ball Bingo offering, you can choose from a variation of buy-ins; $5, $2 and $1. Check out our DraftKings casino review to see what other casinos are offering by ways of limits and payout maximums.

Tropicana Online Casino Review: Additional Offers

The folks at Tropicana Casino are always looking at new game types they can bring to the table to keep their players entertained. One of their big new draws at the moment is their 90 Ball Bingo game. These games are proving to be popular, having three different buy-in options. There are a few different ways you can win in the game, but there is a somewhat low return to player percentage on this offering. You also have access to niche casino games like Keno, Hi-Lo, and Slingo. They also have niche variants of popular table games, such as the High Stakes Roulette that has a good house edge.

Tropicana Casino FAQs

Is Tropicana Casino legit?

The Tropicana Casino in NJ is licensed by the New Jersey Division of Gaming Environment. Therefore, you can be sure that the Tropicana Casino is legit and that all of your data will be kept safe from nefarious parties.

What types of games are on offer at Tropicana Casino?

There is an impressive range of different types of games on offer through the Tropicana Casino. They have countless slots from some of the best developers in the game. They also offer variations of video poker, blackjack, roulette, baccarat, craps, stud poker, Hi-Lo, and keno.

What methods can you use to fast deposit at the Tropicana Casino?

Generally, when you want to make a quick deposit to your account, e-wallets will be the quickest option for you. Therefore, in this case, you will be probably better off using Skrill or Neteller to make a quick deposit.

Can I play at the Tropicana Casino in my state?

Currently, you need to be inside of state lines in New Jersey in order to play at the Tropicana Casino legally. As more states legalize online casinos, the Tropicana Casino will likely expand its scope to other states.

How does the Tropicana Casino welcome bonus package compare to others?

The Tropicana Casino welcome bonus is a bit different from what you usually see. You can start playing with $100 in bonus funds without even needing to make a deposit. You also can get a cashback bonus if you lose 90% of your first deposit inside of the first week of playing.

Tropicana In Michigan - Coming Soon?

Tropicana online casino is the Internet version of their brick and mortar casinos. As you would expect, Tropicana online is excellent, and we hope that when it comes to Michigan it will be just as fantastic. They have hundreds of video slot machines, blackjack, keno, baccarat, and pretty much every other table game you can think of. They have literally mirrored their brick-and-mortar casinos into the online world.

They have a well-earned reputation as one of the best companies in the business. Your bets at the Tropicana will be fair and we’re fairly sure you'll have a good time. Tropicana casino in Michigan is first-rate and top of its class. You can have faith in the Tropicana casino online in Michigan.

Tropicana Michigan Casino Bonus Offers

While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.

Tropicana has one of the most interesting sets of welcome bonuses offered by any casino in America. They are clearly well thought out and are in the interest of the player. First, you get $100 as a no deposit bonus. Simply sign up for the site and they will put $100 into your account. And unlike some online casinos that require you to bet the money through multiple times before you can withdraw, Tropicana only requires you to bet it through once.

Then if you do make a deposit – and manage to lose during your first week of betting – they will refund you 90% of your losses up to $100. That's a great deal because we all have bad weeks from time to time. Taken together, these two bonus offers are truly exceptional.

Tropicana Michigan Customer Service

As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.

What do you expect from Tropicana customer service? Excellence. And that's what they deliver. Whether you are contacting them through their live chat service, which is available 24 hours a day, seven days a week, calling them up to talk to a representative, or sending them an email they always get back in touch quickly and with the right information. Tropicana really offers the full package when it comes to games, welcome offers and superior customer service. This is the real deal.

Tropicana Michigan VIP Program

This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey: The VIP program is where they falter. In general, you have to bet $100 to earn one VIP point. So, in order to earn enough points to exchange them for something good you are going to have to bet a ton of money. But with everything else at Tropicana being so good we can forgive them for having a not so great VIP program. You might want to take a look at the offerings from our reviews or Borgata casino review instead.

Tropicana Online Casino Review Conclusion: Great Variety of Games

We hope you enjoyed our Tropicana casino online review. The Tropicana Casino is an offering that does things a bit differently than a lot of their competitors. They have an impressive game offering, with the quality and quantity of games being very good. Their mobile offering does fall down in some areas, but it is still a solid offering. They have an interesting welcome bonus and their regular promotions for existing players are well worth signing up for. Overall, if you like playing different types of games and being exposed to innovative offerings, then the Tropicana Casino could be for you.

Tropicana Casino NJ - Gaming library is loaded with popular titles.

New Jersey bettingThe Tropicana online casino will sound familiar to many New Jersey residents, as the site’s affiliated land-based resort (of the same name) has been around for over 60 years.

With the above affiliation in mind, licensing and regulation was never in any doubt. Providing residents of NJ are over the age of 21; they can sign themselves up to the credible site and begin enjoying some great legal gaming action.

When reviewing the gaming options directly, Tropicana Casino covers just about every online gaming genre possible. From keno to roulette, bingo to craps, and some fantastic slot titles, including US favorites such as Tiki Totems, Jalapeno Racers, Secrets of the Phoenix, and Zen Garden.

The Tropicana Casino offers one of the most fantastic VIP reward programs across the whole of the legal US online casino scene, allowing players to build up points from their regular gaming activity. New customers can also enjoy a $100 cashback welcome bonus alongside regular, rotating promotions and lucrative community jackpots.

User Reviews for Tropicana

3.4/5 – 10 User Reviews
  1. Loyalty

    Site does the job

    I'm a big fan of ongoing loyalty programmes with any bookies I use. I have to say I was disappointed with what the site had to offer. Pity.
  2. Mobile App

    Not bad site

    The app needs an overhaul. Seems really slow to me, and thats where I would use this site most.
  3. Solid bookie

    Easy to find what your after, and really engaging look to the site!

  4. Money matters

    Site is good to use. I was impressed with how many options to deposit and withdraw funds they had too.

  5. Welcome

    Good welcome bonus.

    The app could use some work
  6. Good rewards
    Barry McCarthy

    There are good rewards here, and I feel like the amount of times I win vs lose is very fair compared to some other places

    mobile app is very poor
  7. avoid the app

    the website is great - definitely play here as it always works and doesn't lag

    the mobile app is woeful. Very slow, lags a lot. I've had a few games and bets messed up because of the slowness of the app so I avoid it now
  8. good site

    the site is great. Decent games to play and different kinds as well so you're not stuck with the same ones all the time. The welcome bonus was fine too but would be nice to see more

  9. Good rewards

    There are good rewards here, and I feel like the amount of times I win vs lose is very fair compared to some other places

    mobile app is very poor
  10. my new favorite!

    I've only found this site recently. It might not be the best out there but it's the best for me! It's laid out in a way I find attractive and it is easy for me to use. All the types of games I like to play are on here as well. Five stars!


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Tropicana Casino
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