A quick look at the Superbook bonus offer
Doing a thorough review means gettingt down into the details of any welcome deals for new customers, and our
Superbook bonus
breakdown takes a deep dive into this subject. But to give you the info at a glance, here’s a general overview of what’s available and how it works.
This top offer for new customers is worth up to $250 in Arizona, Colorado, Iowa, Maryland, New Jersey, Ohio, and Tennessee. So as long as you haven’t previously opened an account with this brand and you live in an eligible state, then you should be able to access this promo.
This bonus matches the amount of your first bet with odds of -200 or longer and the bet must be placed the same day you make your first deposit. The bonus amount is available to wager on straight wagers, parlays and teasers. You'll have to activate the offer using code SUPERBOOK.
Only 25% of your bonus credit is redeemed each time you make further bets. For example, if you place a $100 bet on a market of your choice, $75 is taken from your cash balance and the other $25 from your bonus credit.
One important detail to add to our Superbook review is that you only get 30 days to use up all of your bonus credit; after that, it disappears.
Regional bonus notice:
Please be aware that bonus values may change from state to state in the US. Be sure to check our bonus banners and links for the latest offers in your area.
Superbook US is a simple site with a lot to offer
The Superbook site is slick and easy to navigate. The black background sets off the white text nicely and the gold elements help to show where you are on the page at any given moment. It isn’t packed full of images and other data-hungry elements, so you shouldn’t be waiting around for anything to load. The downside to such a basic design is that it does feel a little dated.
To place your bets, you’ll need a valid account to be opened and verified first. To do so, head up to the ‘join now’ button and enter all the requested details. You will also need to provide a copy of your government-issued ID.
Superbook keeps things simple, and that should please a lot of sports betting fans. To get down to business, you just select the sport of your choice from the left-hand menu (for desktop users). There are loads to choose from including NFL, NBA, NHL, MMA, tennis, MLB and more. The various markets then appear in the center of the screen and you can make your selections.
Markets are added to the basic betting slip automatically and you can play around with the wagers to see exactly how much you might win if you predict correctly. You can choose between standard, teasers and round robin bets.
Superbook works great on mobiles too
Superbook US is designed to work across a range of devices including mobiles. Every aspect of the site works perfectly on large and small screens, and there’s no loss of quality if you choose to take it with you on the move.
There’s easy access to the account section and this includes payment options too. So even if you aren’t at home, you can still adjust your profile or get money in and out of your account.
Betting options are just as good using your mobile, and selecting the market of your choice updates the bet slip automatically—just as it does on desktops and laptops. You can adjust your wagers in exactly the same way and calculate your potential winnings with ease.
Similar to what we found during our
Bet365 review, you can enjoy the action through the straightforward mobile site by typing the web address into your web browser. Alternatively, you can download one of the specially designed apps. Both Android and Apple customers can get this dedicated piece of kit by going to their respective app stores or by using the direct link on the Superbook site.
Superbook hosts a great range of secure payment methods
Paying money into and withdrawing money from your Superbook account is easy and fast thanks to a range of top payment methods. The options available to you will depend on where you live, as some states may provide more products than others.
In general, you can select from standard banking options such as credit cards, debit cards as well as ACH bank transfers. Preloaded cards and e-wallet payments from Play+ and Paysafe are easy to access also. And PayPal completes the list of options.
Depositing cash is generally instant, so you can get on with selecting your favorite markets straight away.
To get cash back out of your account, you will need to opt for the same method that you used to get cash in there in the first place. You’ll have to contact the brand to make alternative arrangements. Withdrawals will take anywhere from one to five days.
Finally, if you prefer to work in cash and are passing by one of Superbook’s physical locations, then you can always head in and deposit directly with the cashier.
No live chat but customer services are there to help in other ways
During our Superbook review, there were a few questions that needed answering, so we put the customer support section to the test. The first port of call is to check out the FAQ section. Here, you’ll find loads of popular queries that might just help you out.
Beyond that, there is also a phone number advertised. A representative will be happy to help between the hours of 4 am and 11 pm PT. Many online brands fail to give out a phone number, so this is a big plus.
Superbook is quite active on social media and some customers prefer to leave them a message via Facebook etc. If you don’t require an instant response, then this could be a good option for you.
Finally, there is an email address openly displayed on the support page. Customers with a longer message who may want to attach files etc. might prefer to opt for email
Superbook is licensed in several states
Superbook US has an incredibly positive reputation in various parts of the country and the legal credentials to back this up. They began with a physical presence in Las Vegas and have grown to acquire licenses in New Jersey, Arizona, Colorado, Iowa, Ohio and Tennessee.
There are clearly plans to keep the momentum going, with Maryland and West Virginia next on the list of planned destinations.
Communication between you and the Superbook site is safe and secure thanks to the latest SSL tech in place. All of your details are encrypted while in transit so they won’t fall into the wrong hands. The site also provides a full privacy statement showing exactly how data is kept and used.
Responsible gambling is taken very seriously with this operator and various tools are available for customers to take advantage of. You can set your own deposit and wagering limits as well as request a little time off from your account if you need it.
Several regular promos will keep existing customers happy
The Superbook loyalty program is by invitation only. This means that the brand will contact you if they feel that your level of participation meets their requirements. Alternatively, there is a page on the website where you can request entry to this exclusive club if you feel that your current play is worthy of their consideration.
Beyond the loyalty program, there are some regular promos that all customers are able to take part in. One of those is a friend referral scheme that pops up from time to time at Superbook US. If it isn't currently displayed as an option on their website, then you'll have to wait until it comes around again.
If you are looking to place a regular wager before the start of any NFL or NCAAF match, then why not take advantage of the Superbook Streak bonus? As long as your bet is over $50, then you will receive $5 in promotional credit the following week. Credit can accumulate to a maximum of $50 and is available for all customers.
Having a flutter on a Tuesday could prove to be rewarding regardless of whether you win or lose. If your first bet of the day, on any given Tuesday, is on a market with odds of -200 or longer, then you'll get bonus credit up to 10% of your wager. The maximum you can receive is $50.
