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Sugarhouse Review US 2024 Is Sugarhouse Sportsbook legit?

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User Reviews 11

IMPORTANT INFORMATION: SUGARHOUSE HAS REBRANDED TO BETRIVERS

Welcome to our Sugarhouse sportsbook review, which we found to be a great little US sportsbook. Keep reading to see some awesome reasons why you should get the latest Sugarhouse bonus!

Is Sugarhouse Sportsbook legit? We found that it has all of the US regulations you need to stay safe. Plus, some seriously competitive odds from football and basketball to hockey and baseball. This shows that the Sugarhouse sportsbook is a reliable option for your next sports bet. Read on to find out more!

Read More
Payment Methods
PayPal
PayNearMe
Play+
+
License
Connecticut (US) Gaming Division
Accepts Customers from
Players from Virginia not accepted
Withdrawal
1 – 5 Days
Company
Sugarhouse HSP Gaming
Founded
2012
Website
playsugarhouse.com
Available Languages
EN
Customer Support
Live Chat, Email Support
Email
info@sugarhousecasino.com
Phone
(267) 232-2000
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.1/5
  • Usability, Look & Feel
    4.1/5
  • Mobile App
    4.5/5
  • Payment Methods
    4.4/5
  • Customer Service
    4.4/5
  • Licence & Security
    4.3/5
  • Rewards & Loyalty Program
    4.3/5
KArsyn
19/06/2023
Rebrand to BetRivers makes little difference :)
"I'm in NJ and used to use Sugarhouse plenty for my sports betting. I haven't noticed much change since they took up the BetRivers name ..."
Malcolm
15/06/2023
Love this site!
"Excellent odds for my favorite sports, everything seems pretty quick to load too. They only seem to cover the biggest sports but that's all I ..."
User Rating
3.7/5
11 User Reviews
5 Stars
45.5%
4 Stars
18.2%
3 Stars
9.1%
2 Stars
18.2%
1 Star
9.1%
Last Updated on 27/03/2024
Fact checked by: Josh Schwartz

Welcome Bonus & Promotions: A Deposit Match Bonus

While many sportsbooks offer access to many different bonus offers on sports such boxing, cricket and ice hockey, the Sugarhouse sportsbook in NJ and other states offers access to just a single promotion. Sports betting enthusiasts can unlock up to $250 in bonus funds through their first deposit deal while making their initial deposit into the account. This bonus is a 100% deposit match bonus, meaning that players that want to claim this deposit bonus must deposit $250 to get $250. After making that deposit there is a 1x wagering requirement before the deposit bonus money becomes available. First Deposit Bonus may only be claimed once per person across all Rivers and Sugarhouse websites.

As long as players put in at least $10 when joining up with the sportsbook they will qualify for the special offer and most gamblers will unlock this special bonus as well, because it’s simple to unlock. Sugarhouse sports betting enthusiasts that are searching or a way to get more funds to wager with on different sports will appreciate the special offer available at the sportsbook. It’s easier to qualify for than other bonus offers are, which makes up for the fact that it’s the only offer. For more specifics about the sports bonuses available to sports betting enthusiasts, see our complete Sugarhouse casino bonus review here where we review Sugarhouse casino in depth.

Usability: The Site is Simple but Functional

Gamblers that want to be able to place wagers as quickly and efficiently as possible will be delighted by the way that the sportsbook is setup. That’s because Sugarhouse sportbook offers all the most important tools available right on the main page. Simply visiting the page is all that’s necessary to place live wagers, to take positions on all the different sporting events and sports offered on the platform, and to hop into current positions within mere moments. The News Feed feature that the sportsbook offers showcases the latest positions and their odds right away for quick consideration. If that’s not enough, an expanded view of the different betting markets is always just a click away on the page.

Devices & App: Android and iOS Users are Covered

Mobile wagering is an exciting gambling experience that makes it possible to place wagers from anywhere. There is no reason to be stuck to a computer today when there are so many different portable devices that can be used to place wagers. Tablets and smartphones both can be used to access all the different features of the sportsbook simple. Even though their interfaces aren’t quite as clean and simple as the full-sized desktop display, they are still easy to work with. iOS and Android devices both have a Sugarhouse casino sportsbook app to work with.

These apps can be downloaded and installed on the device and then used to make wagering decisions, to collect bonuses, to move money around or do anything else. Other device users can load up the website in their mobile browser without ever downloading an app as well, making BlackBerry and Windows Phone devices usable as well in the right circumstances. For a complete look at the mobile experience on the Sugarhouse sportsbook app, see our Sugarhouse sportsbook app review here. We look at things like usability and differences in layout between the full-sized displays and the Sugarhouse app on mobile.

Deposit & Withdrawal: All the Important Transfer Tools Available

Banking at the sportsbook is quick and easy to do because just the right tools are available to move money around with. Players can make deposits and withdrawals with around six different deposit methods each way, which is a convenient set of options overall. Sports betting enthusiasts looking to make a deposit with the Sugarhouse sportsbook legal platform can use the following deposit methods: cash, Neteller, PayPal, a wire transfer, credit or debit cards and web banking to get the job done. When withdrawing money from the Sugarhouse casino sportsbook online PayPal and Neteller are prime options, as are major credit or debit card providers, but web banking, eCheck or cash withdrawal can also be used.

Here is an overview of all available payment methods:

Withdrawal Options

  • Web banking
  • eCheck
  • Neteller
  • PayPal
  • Cash withdrawal

Between all the different payment options there are available with this sportsbook it’s simple to get money around where you need it. Each of the methods is common and most are options players should be familiar with, with the majority of debit card types well represented. New or existing gamblers should take the time to get familiar with the different payment tools and then start making the most of each one of them from there.

 

Customer Service: Dependable Online Support

Gamblers using the Sugarhouse casino sportsbook site have access to online customer support whenever they need it. These sports betting enthusiasts can seek out help from the provider through two online support methods or through the detailed FAQ tool. Gamblers that want answers immediately have the live chat support tool that they can rely on. This tool is simple to use and can be connected to nearly instantly when support questions need answered immediately.

When there is a bit more time to get answers to questions there is also an email support tool. This tool is good for sports betting enthusiasts that don’t want to wait around to talk with a representative to get help with a problem, but instead would rather ask a quick question and see the answer the next time they get on to play. The support tools work easily and they help improve our Sugarhouse sportsbook rating as well. The in-depth FAQ section is easy to search through for answers to very specific questions.

Security & Licensing: The Sugarhouse Sportsbook is Legit

Before players take the time to join up with a sportsbook it’s important to know whether or not it’s safe and secure to play at. At the present time, only a select few US states permit online sports betting and issue licenses to online operators. There are many offshore sportsbooks like Sportsbet.io which illegally accept US players. We strictly advise you not to sign-up with any unlicensed provider. If you do so, you are clearly outside of the law and you might be prosecuted for doing so.

Sugarhouse is fortunately not in that category. The site is designed with security in mind, which means that it’s carefully secured to be safe for most gamblers to use. Players that test out the sportsbook will be impressed by the reliable encryption that’s used on every page, as well as all the other security features that help the sportsbook stand out.

When putting together this Sugarhouse sportsbook review we were impressed by the licensing and monitoring that goes into keeping the platform safe and reliable to make use of. It’s these little extra touches that make the site a worthwhile place to place and a location worth joining and wagering with real money. You can compare this to the findings in our other betting reviews, such as our "Is 888sport scam?" guide. Sugarhouse Sportsbook owns a license in the following states, so playing in these states is 100% legal

Additional Offers: A Rich Online Casino

The Sugarhouse casino sportsbook offers an okay selection of sports wagering opportunities, but that’s nothing compared to the different online casino features that are offered. Players can search through a huge selection of slot games and table games and unlock all sorts of exciting rewards and bonuses through the VIP program right through the site. As a sportsbook, Sugarhouse scores highly for its commitment to its existing customer base, who will be rewarded with bigger and better payouts over time, making it an exciting tool for interested gamblers.

Reviewing: Looking at What Makes the Sportsbook Special

Down below we look at the same features that we always examine with each of our operator reviews to help compare the Sugarhouse sportsbook in NJ and other locations to the other sportsbooks that we already reviewed. This review will give interested players information about which location to choose and should make it a bit easier to find the right location to wager at for Sugarhouse sports betting enthusiasts.

Betting Offer & Live Betting: Coverage for Just 9

Immediately something stands out about the Sugarhouse sportsbook online platform, it covers only 9 different sporting events. With such minimal coverage there will be some members of the online sportsbook that can’t place wagers on matches they are interested in. While many of the major sports are covered, there is no NBA coverage, which will discourage some sports betting players from joining the site. Sports betting enthusiasts will also miss out on Rugby Union coverage and some of the less popular American sports that are covered by other sportsbooks. Even the NHL doesn’t enjoy betting coverage.

Odds: Available in Each Format

As a gambler using the Sugarhouse online sportsbook and casino the odds displayed with the different wagering positions are important. The odds make it more obvious which of the wagering options are worth trying for and which should be skipped right over. There are some wagers that aren’t likely to come true and often the odds aren’t good enough to make them worth wagering on. With all the odds available in three different formats at the online sportsbook, it’s always simple to check exactly what the likelihood of a certain position is, and to determine whether a specific wager is worth trying for or not.

SugarHouse Sportsbook Review Limits & Payout

Deposit and withdrawal limitations at the sportsbook are relaxed enough for high-rollers to have a good time. Online sports betting enthusiasts that are just getting started on the site can move thousands back and forth without much issue. Wagering specifics are different depending on the sporting event, but it’s possible to wager thousands on a single betting position most of the time. Serious high rollers have the flexibility to go for big wins, while more reserved players can place their bet and get going with a minimum deposit amount of just $10, which is a real benefit we noticed during this Sugarhouse sportsbook rating. However, you should always set a budget limit before you place your first bet to reduce the risk of developing a gambling problem later on.

Getting a prize payout from the sportsbook can be a time-consuming process depending on the payment method that is selected. There is a processing period of up to 72 hours that is attached to any withdrawal coming out of the sportsbook initially. After going through the processing period there is a waiting period that is anywhere from several hours, to a few days, up to as many as 14 days when asking for a check by mail. Choosing a faster payment solution will speed up the withdrawal process dramatically.

 

Despite the fact that Sugarhouse doesn't offer an extensive sportsbook in comparison to some of their industry competitors, there is still a lot to explore and discover in their sports section. With nine sports covered on the Sugarhouse sportsbook, it is likely that there are still a number of opportunities for you to get involved with sports wagers.

If you are looking for an alternative bookmaker that does cover a wider range of sports, then you may want to check out BetMGM - see how Sugarhouse compares!

The Full Sugarhouse FAQ

Are bonus codes needed for the bonus offers?

Yes, unlike many other sportsbooks, when you play the sugarhouse sportsbook the codes are necessary to unlock the special bonus offers. Make sure to be up-to-date with the different codes with our Sugarhouse sportsbook review and to make use of them when possible to get extra bonus money.

👀 How does the bonus bank work?

Gamblers at the Sugarhouse sportsbook must make use of the Bonus Bank in order to gain access to their bonus funds. This separate bonus account can be used withdraw money from and to wager form. Players simply need to visit the bonus bank section, make a withdrawal using the adjustment slider and the activate button. Once that’s done the money is usable.

📱 Is the sportsbook playable over a cellular data connection?

Yes, in some instances it’s possible to play at the sportsbook over a mobile cellular connection rather than a WiFi connection. Players will have to monitor their own mobile data when playing in this way and be careful to avoid low coverage areas for good reliable performance.

Why is the Android app download process different than the iOS process?

Android device owners will notice that they have to go through a very different download and install process than iOS owners do to start wagering on the SugarHouse sportsbook app. That’s because Google Play does not allow gambling apps. The download process is simpler than it seems, but gamblers that are confused should see the Player FAQ for help through the install process.

Is it possible to play at the site outside of the approved states on mobile or a laptop?

No it isn’t possible. In order to wager on any platform the sportsbook uses geolocation software to determine where you are currently. Only players located within the state are allowed to make use of the wagering services at the sportsbook. This helps to keep the Sugarhouse sportsbook platform compliant with local laws and avoid potential problems.

SugarHouse In Michigan - Coming soon?

SugarHouse has been around since 2010, making it a relative industry veteran compared to newer online sportsbooks. While they only offer nine sports to bet on, it's great for those who are interested in those sports.

They also have an online casino with an active presence in New Jersey, Pennsylvania and other states, so if you just want to bet on basketball and then go play the slots, it's perfect for your needs. While the SugarHouse sportsbook in Michigan might not have the broad range of betting markets that others have, and offers less variety of sports to choose from, we still think it's definitely worth a visit. Based on our tests of Sugarhouse in New Jersey, this is what we can expect from Sugarhouse betting in Michigan once it becomes available.

SugarHouse Michigan Bonus Offers

While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.

The SugarHouse welcome bonus is actually pretty decent. When you make your first place a wager you will receive matching funds up to $250 – a fairly high number when it comes to sportsbooks. If you bet $20 on a two to one bet and you win, you can withdraw $20. If you lose, you lose nothing. This welcome offer is one of the reasons that people who do choose SugarHouse come here.

SugarHouse Michigan Customer Service

As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.

SugarHouse has two customer service options. The first is their excellent live chat. Simply contact them and within seconds someone will be talking to you online. If you have a question that requires you to send documentation you can contact them via email. It may take a couple of hours to get a response. Curiously they do not offer any telephone support at all, so you are limited to instant chat and email support. They did respond well to all of our questions and gave correct answers when we contacted them.

SugarHouse Michigan VIP Program

This site has yet to launch in Michigan as mentioned in this SugarHouse Sportsbook Review. Here is what the VIP section is like in New Jersey.

SugarHouse does have an excellent VIP program. For every dollar you bet SugarHouse offers points in the rewards program. The more you bet the more points you earn. These points can be exchanged for better and better prizes as you move up the ladder. It's a fun system and if you only want to bet one of the nine sports on offer can become very attractive indeed.

Overall the welcome bonus and the VIP program are the strongest reasons to bet at SugarHouse. Want to see what other providers have on offer and whether they offer a similar rewards program? Check out our bet365 rating.

 

The Play Sugarhouse Sportsbook Summary

At CaptainGambling, we look at different sportsbooks and compare them to one another by finding similar features. It’s these similarities that help the sportsbooks stand out as high quality products and makes them so desirable to make use of. We found that Sugarhouse sportsbook online is worth a look, especially as the SugarHouse sportsbook in detail offers bonus options for new customers, special features, live wagering and more for sports bettors to unlock and make use of.

The sportsbook is more limited than many other sportsbook options available to American players today with less betting markets to choose from. With just nine different sports to wager on, and very few bonus offers, the site isn’t as exciting to use as others. With that said, gamblers that have access to all the sports and sports betting markets that they really care about will love the simplicity of the SugarHouse online platform. It’s quick and easy placing wagers and making use of all the different features. This is a true benefit of the platform and makes using it more enjoyable. Gamblers that don’t mind the limitations will find the SugarHouse online site exciting to use, while those that need more features will have to look elsewhere.[/content_box]

Sugarhouse NJ - Supported by software giants.

New Jersey bettingBacked by the New Jersey Division of Gaming Enforcement since 2016, Sugarhouse NJ has steadily climbed the online casino and sportsbook rankings cementing itself as a top competitor for any serious New Jersey bettor.

Once KYC has been passed and you have managed to supply proof you are above the legal gambling age of 21, a world of pure online entertainment awaits. Sugarhouse NJ provides in excess of 800 games to its users, supported by software giants NetEnt, IGT, and Konami, amongst others. If your online casino antics extend beyond classic table games and slots, you’ll be pleased to know Sugarhouse NJ also supplies six slick, glitch-free, live casino games to enjoy, alongside a selection of virtuals and variety games.

The legal Sugarhouse NJ sportsbook, launched in 2018, is one of the most user-friendly sportsbooks we at Captain Gambling have reviewed to date. It benefits from all the perks detailed extensively in our full review above and is accessible via desktop or mobile app.

Sugarhouse PA - A solid selection from a secure operator.

Pennsylvania bettingAmongst the first wave of legal and legitimate online casinos to join the Pennsylvanian market in 2019, Sugarhouse PA has since become a household name within the online betting scene.

Offering a credible deposit match bonus, stand-out VIP program, and regular rotating promotions to its loyal players, the legal Pennsylvania operator ticks all the boxes when it comes to rewarding PA user’s gameplay.

Licensed and tested rigorously by the Pennsylvania Gaming Control Board, all users of the Sugarhouse PA platform can rest easy in the knowledge that any online wagers are being placed on safe, secure, and fair games or markets.

SugarHouse NY - A sweet spot in the Big Apple

The New York online sports betting scene has only just been born. However, there are some big names already beginning to flood the market. SugarHouse NY is one of those names, shortlisted alongside eight other sports betting giants, to provide its services legally to the people of NYC.

The welcome bonus is simple enough to understand and straightforward to unlock, making it the perfect online bonus for new bettors looking to test the waters. For those of you who plan to make SugarHouse your new sports betting home, you will also be pleased to hear that there are plenty of ongoing bonuses and promotions to get your hands on.

 

 

User Reviews for Sugarhouse Sport

3.73/5 – 11 User Reviews
  1. Rebrand to BetRivers makes little difference :)
    KArsyn

    I'm in NJ and used to use Sugarhouse plenty for my sports betting. I haven't noticed much change since they took up the BetRivers name which is good as I liked things the way they were.

    -
  2. Love this site!
    Malcolm

    Excellent odds for my favorite sports, everything seems pretty quick to load too. They only seem to cover the biggest sports but that's all I need them for anyway so that's good for me. Live streaming can be cool too.

    Some pages don't appear to load anything at times, so it can be a bit sticky.
  3. It's a cool sportsbook
    Omar Kelly

    Loving the coverage of sports with lots of betting possibilities.

    Not much yet - I'm still exploring as I'm a newbie but it looks good :) guess that's not really a negative!
  4. Pretty good
    Spencer

    I saw the rebrand notice but I can still access Sugarhouse in Connecticut where I am so maybe it's a state by state deal? Anyways I love it and am all set to bet on the US Open golf so I'm happy :)

    Support chat takes aaaaggggeesss to load!
  5. Meh
    A Austin

    Seen better, used better

    Theyre severely limited on unusual sports - doesn't look like they even have any :( If they have they need to change the site design to make them easier to read. I stopped looking in the end.
  6. love the app
    Lindsey Smith

    its the best app on my phone!

    nothing really
  7. adequate
    veronika

    amount of sports to bet on is good

    have deposited money nd bet but CANNOT withdraw! Customr service keeping saying it's with the relevant team but it's been a week and no joy. It has left my bookie account but not hit the bank yet
  8. i really like it
    Matty

    the sports are good and the offers are really good. i don't win enough but that's not their fault i suppose

    -
  9. good offers
    hannah

    I won with my first bet so no complaints!

    only start but nothing so far
  10. terrible
    tom

    terrible

    the site is very confusing, hard to find anythig or place bets
  11. Not many sports
    Jordan Simpson

    Odds are good on the markets available

    There's less than 10 sports alltogether. Nowhere near as much selection as on other betting sites.

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