Launched in 1999, SBG Global Casino is an illegal Costa Rica-based gaming operator with a poor reputation among players and industry insiders. A platform that is renowned for stealing deposits and denying cashouts from its players in any way possible.
Our findings regarding the legal situation and the controversies surrounding SBG Global should be enough to keep most American players from playing at the site. However, we wanted to see for ourselves just how the site performed across the essential areas of a gaming site. We were dismayed at what we found.
SGB Global Casino: Pros & Cons
Illegal in the US
Poor Customer Service
SBG Global Casino should always be avoided, but we've got plenty of other great (and fully licensed) recommendations!
Unsurprisingly, our SBG Global Casino review begins with bad news. When it comes to casino bonuses, SBG Global Casino offers its users a 50% welcome bonus along with a 50% reload bonus. Players can also get a 10% weekly cashback on all their play. However, these are the only casino promotions currently offered by the operator, with limited additional sportsbetting bonuses and promotions on-site.
User Interface: A Thing of the Past
SBG Global Casino is available on desktop and mobile devices, but both platforms are extremely outdated, old-fashioned, and uninspiring.
The casino's appearance is primitive and while the menus are intuitive and easy to navigate through, the platform is not very functional at all. The actual games at the site are bleak copies of the more popular titles, making the overall experience less than impressive.
Payment Methods: A Veil of Mystery
SBG Global Casino is an international casino site but the USA is their primary target market. Despite having no legal right to operate in the US, they continue to do so, but their site does not clearly state which payment methods are available to American players.
In either scenario, Americans should not be making payments to offshore casinos, so there is no safe payment method that US players could use.
Customer Service: Available for free and you'll need it!
Customer service at SBG Global Casino is available through email and toll-free telephone lines.
Thankfully, telephone support is available around the clock and is by far the fastest way to get help at SBG Global Casino. We suggest making note of the number as soon as you enter the site, as you are bound to run into complications according to our research.
The email option is available for more complex inquiries or customer verification, but our advice is to avoid signing up and having to contact SBG Global Casino altogether.
Should I Play There? Is SBG Global Casino Legal?
Even though SBG Casino is one of the brands that have been around for about two decades, their business practices in that time have been shady to say the least. The operator has continued to serve American players despite the US government making clear appeals against it and has received a huge amount of negative reviews and player feedback over the years.
While SBG Global operates under a Costa Rica license and keeps all its operations on the remote island, this in no way justifies their actions. The fact is that, like most offshore casinos, SBG Global Casino has been breaking laws to maximize profits and is thus completely out of favor with the US authorities.
The Risks to the Players
Most offshore casinos are considered to be risky to play at, but SBG Global has a reputation of treating players in a very poor manner, often refusing to pay out winnings, blocking accounts with funds in them without paying out the funds, and generally taking any chance to steal money from players.
SBG Global is not the only operator who has done this kind of thing over the years, but their marketing towards the American citizens has left this group of players exposed to such fraudulent actions. This is why it is important for players to be well informed about what it actually means to play with such an operator.
Playing with SBG Global also puts players’ personal information at risk as there is little regard to privacy in offshore sites and private information is often sold and transferred between companies without any approval by the customer.
Additionally, players put themselves in legal trouble as well, as every new deposit is helping the casino continue committing tax evasion. In some cases, depending on the methods used to transfer money, players may even end up unintentionally committing acts of money laundering and tax evasion themselves.
Loyalty and rewards - Earn while you play, but will it pay off?
Initially, we thought that one minor positive of the SBG Global casino site was the VIP rewards program.
SBG Global offers to give you one reward point for every $4 that you wager at the casino. Once you have collected 1,000 reward points, you will be able to trade them in for cash.
However, upon checking numerous user reviews, whether you will receive and be able to withdraw that cash is another question entirely!
SBG Global Casino Casino
Casino Games: Suspicious and unfair Software?
Looking at the games library at SBG Global, we quickly realized that the site runs on Amigosoft software. The company is one of the most controversial software development companies in the online gambling industry, and its games have been accused of being unfair and rigged against the players on multiple occasions.
Many of the world's leading software companies like NetEnt, Microgaming, Play'n GO, and others find no place on this platform, which is another sign of the platform's sub-par quality.
The Game Selection at SBG Global Casino
The selection of games itself includes a little bit of everything, with winning slot games such as Jungle Free Spin, Lucky 7, and Multy Halloween leading the slots section and table games of all types mixed with video poker machines for a more complete experience.
Overall, the games are all quite mundane and not really comparable to the modern online casino games by the more prestigious software providers, even if they were fair.
Live Casino: Live Dealer Games Available
On top of the virtual games portfolio, SBG Global Casino also advertises a selection of live dealer games, which includes blackjack, roulette, and baccarat.
The games are available around the clock and appear to be manned by experienced dealers, but this can hardly compensate for the general lack of quality and security across the site.
Limits - How much can you win at the SBG Global casino site?
We took a long look through the SBG Global terms and conditions and couldn’t find any helpful facts about how much you can win with your casino gaming - just another negative to add to our complete SBG Global Casino review. However, you should know that all of the games have their own individual wagering limits. This means that you shouldn’t feel too pressured into putting down overly large bets.
Conclusion - Avoid SBG Global
While SBG Global certainly isn’t the best online casino we’ve ever seen, it’s not the worst either - a scary thought, we know!
However, it’s still hard to see why you’d want to use SBG Global when there are so many other top-quality legal online casinos out there.
Casinos that won't threaten to close your account, allow for cash withdrawals, and adhere to state-specific laws and regulations. Our top tip? Avoid SBG Global Casino at all costs.
FAQ: SBG Global Scam or Not?
Are games at SBG Global actually fair?
It is impossible to tell since the operator does not have any licenses in the US and their software has never undergone an official third party audit.
Am I supposed to be playing at SBG Global Casino?
No! American players should be playing at licensed US casinos and SBG Global does not fall into that category. It is recommended not to play with offshore casinos in any case.
Can I make deposits into my SBG Global account?
Technically it is possible to make deposits into an offshore casino account, although such payments are always problematic since US banks are not legally allowed to process payments for such sites.
Who is allowed to play at SBG Global?
Players from other countries where online gambling is not regulated by law may play at offshore casinos without any problems. However, US players should not attempt to play at offshore sites.
What are my alternatives?
As a US player, you can choose to play casino games at a brick and mortar casino near you or go online and pick one of the legal sites in your state or a nearby state.
Conclusion - SBG Global Casino Legal Future?
SBG Gobal is a casino that has served thousands of customers for a number of years, so it is no surprise that many would love to see the casino finally legalized, allowing them to continue playing without the problems they are currently facing. However, the chances of that happening are fairly slim as offshore casinos simply don’t fit in with the current legal situation of online gambling in the US.
The years of acting in the grey zone have left offshore sites like SBG Global well out of favor of the US government. The US authorities would much rather see all offshore casinos closed down than issue any licenses to them and the hopes of this situation changing are very slim.
With a rising number of proper licensed US sites emerging on the scene, the need for offshore casinos is getting lower and their numbers are likely to go down in the coming years. Sites like SBG Global are likely to shut down or at least leave the American market, but their place will be taken by legal sites that players will enjoy playing at much more, like Spin Palace USA.
Find a Properly Licensed Casino
Instead of playing with unlicensed offshore sites, American players should always aim to play at online casinos that have actual licenses within the US. Each state regulates its own online gambling market, so you should check out our detailed list of casino sites to find casinos that have a license in your state or a nearby state that you frequent. Playing at any site on this list will be 100% safe and legal and you will not have to worry about any of the issues we mentioned in this review.