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Royal Ace Casino review: Scam or legal? [BLACKLISTED]

The Operator Check: Royal Ace Casino Legit or Not?

Royal Ace Casino is an offshore casino that has been operating since 2009. The platform is powered by Real Time Gaming software and licensed only under a Costa Rican gaming license, which holds no sway in the United States.

While the operator's legal situation is sufficient for us to recommend that players stay away from, we went further than that and conducted a full review of the site, rating it in all the critical categories and coming up with a conclusive verdict on the operator. Here are our findings.

Royal Ace Casino: Pros & Cons
  • 24/7 customer support
  • No US licensing
  • Small maximum withdrawal limit
  • Negative real-user reviews
  • Lengthy withdrawal times

Bonuses: Look good at first sight

When it comes to Royal Ace Casino promotions, there are quite a few on offer, but none worthy of considering.

The Royal Ace Casino sign up bonus is available with the use of special Royal Ace Casino bonus codes. This bonus is claimed following the first Royal Ace Casino sign in and deposit and is worth 100% up to USD 1,000 for all new players. But and it's a big but - the wagering requirements are so huge and the time slot so tight that players would have to wager tens of thousands to have any hope of getting their hands on any winnings.

An additional Royal Ace Casino no deposit code may be available to provide players with some completely free funds, but we were unable to access this due to a 'conveniently' broken link on the site and frankly, we didn't think the Royal Ace Casino free spins on offer were worth considering due to the limitations.

Unfortunately, all that glistens is not gold at Royal Ace, and after some extensive research, it appears wagering requirements and withdrawals leave much to be desired from this offshore casino and its promotions.

User Interface: Could Use a Brush-Up

The operator is available through a Royal Ace Casino instant play platform and a Royal Ace Casino mobile app. Both platforms look as though they have not had a brush-up for over a decade, and the usability further cements this. Slow, sluggish, and less than ideal to navigate, we will not be recommending the Royal Ace casino platform.

Another negative to note is the lack of gaming options available on the Royal Ace Casino app. Although it is available on most mobile devices, the number of games is significantly reduced compared to the desktop site.

Payment Methods: Few to Speak of

American players can find it very difficult to make deposits into offshore casinos. The casino itself provides several payment options such as Amex, MasterCard, Visa, and NETELLER but none of these are really legitimate options for Americans as US banks are not supposed to process payments to offshore operators.

When it comes to making a Royal Ace Casino withdrawal, the list of payment methods is the same. However, when compiling our research our experts stumbled across far too many negative reviews regarding withheld funds, canceled withdrawals or funds never being received by customers - a sign that we cannot condone the use of  Royal Ace Casino.

Customer Service: Around the Clock?

The customer support may actually be the casino’s strongest side - which is lucky, as based on our findings you may need to use them quite a lot!

A toll-free telephone line for American players is available around the clock, as is the live chat function, both of which allow players to get full support at any time of day or night. For all inquiries that require some time to be resolved, the operator is also available via email, with all questions usually answered within 24-48 hours.

A good customer support service makes a great cover for what lurks beneath and from the evidence we've found so far, that would be our summary here.

Licensing: Should I Play Here? Is Royal Ace Casino Legal to Play at?

When it comes to the legality of online gaming sites, there is often much controversy. What is legal and legitimate in one jurisdiction may not be in another, and this is exactly the case with Royal Ace Casino online. While Royal Ace Casino's legit operations may run in other countries, their involvement in the US market is far from regulated.

In fact, offshore casinos such as this have been operating from the shadows for a long time and their entire business model has revolved around processing American deposits and making a profit from a market in which they have no legal licenses to operate. For this reason, such casinos are not to be visited by American players as many dangers exist related to playing on these sites.

What Players Must Keep in Mind

With a growing number of licensed American casinos, there is little reason for players to get involved with offshore sites. History has thought us that offshore casinos with obscure licenses tend to be run by companies whose goals are not related to player satisfaction and many such companies have even been shut down by US government for international crimes such as money laundering or have closed their doors to the players, running off with millions in player deposits.

The fact is that playing with an offshore casino like Royal Ace or SBG Global may put a player’s funds and personal information in danger as such sites often operate without real care for players or their privacy. In the end, players may even come in trouble with the law as making financial transactions to offshore casinos is not allowed and banks and payment processors who still process such payments are operating outside of the confines of the law, putting the players in further danger.

Rewards and loyalty: Top VIP scheme - but is it?

On paper, the Royal Ace Casino has an excellent VIP scheme that gives you a comp point for every $10 that you wager. You can then pick up these comp points and climb up the VIP ladder, where you’ll get more perks like monthly insurance, special promos, and much more.

However, let us not forget that redeeming cash prizes, bonuses, and promotions seems to be a tricky task for some online users of Royal Ace, often taking months to receive their perks - if at all!

Royal Ace Casino Casino

Software: Limited games from Real Time Gaming

  • Limited slot games
  • Plenty of table games
  • Small maximum withdrawal
  • Lengthy Withdrawal times

Royal Ace Casino has a limited portfolio of gaming options, brought to you solely by Real Time Gaming. Although real Time Gaming is renowned for providing top-quality online casino games, we would expect a little more diversity in order to provide a positive review of the software options at Royal Ace.

Casino Games: Real-Time Gaming Titles Only

The online casino games library at Royal Ace is quite monotonous and it lacks versatility and diversity. Only games by Real Time Gaming are offered, with just over 100 slots and some other casino games in the mix. Some of the more popular slots titles include The Elf Wars, Voodoo Magic and Caesar’s Empire along with jackpot machines such as Jackpot Pinatas and Megasaur.

In addition to these, the operator also provides a confined selection of poor-looking table games such as blackjack, roulette and poker, which may serve their purpose but certainly lack the graphics and features of the more modern game titles.

Live Casino: Not Available at Royal Ace

With most modern online casino operators providing a live dealer platform, it comes as a bit of a surprise that Royal Ace does not feature it at all. However, RTG does not offer such software and since the casino is 100% dedicated to this single games provider, the lack of live casino is actually a lesser surprise than one would expect.

Limits: An attempt to entice new custom

Royal Ace Casino lets you play a good amount of its slots and table games with pretty low stakes. Unsurprising, as the illegitimate site will need to think of plenty of ways to entice new customers in.

They've also tried to accommodate for those high rollers too. However, the site falls short with a maximum weekly deposit of just $2,500 and, as we've already mentioned, that's if you're lucky enough to receive your funds!

Conclusion: Few positives to speak of

We’ll be honest here and say that Royal Ace Casino isn’t the best online casino that we have ever come across. After all, any online casino that doesn’t have any live dealer games is never going to get full marks from us.

With questionable maximum limits, a poor selection of slots, and a license that bears no credibility in the US, it's safe to say we at Captain Gambling think you should give Royal Ace Casino a miss.

FAQ: Royal Ace Casino Scam or Legitimate Site?

Is Royal Ace licensed in any US state?

No! Royal Ace Casino is only licensed in Costa Rica and it does not own a license in the US at any level.

Can I be prosecuted for playing at Royal Ace?

In all likelihood, a player who plays at Royal Ace will not be prosecuted. However, the player could encounter other problems and legal problems could only arise from the monetary transactions made with such an offshore casino.

Is it possible to deposit with Royal Ace?

While American banks are not allowed to process payments for offshore casinos, some payments can still be made as such casinos use all sorts of sneaky tactics to avoid the ban.

What if there is a dispute with the casino?

American players who have a dispute with Royal Ace have no legal recourse and there is no regulatory body that would help them out. This is exactly why playing with the operator is not a good idea.

So where should I play?

The number of licensed casino sites within the various US states is growing by the day and we suggest finding a legal site to play at, which we can help you with.

Royal Ace is only one of the numerous offshore casinos out there whose services can be used by American players. With many US customers still using the operator, the question remains if Royal Ace will ever get out of the grey area and become a proper licensed and regulate online casino in the US.

However, thanks to the years of operations from the shadows, the offshore sites such as Royal Ace have gone out of favor with the US authorities and the likelihood of them ever receiving any license within the US is very small.

In fact, it does not appear that this particular group of online casinos are interested in being regulated in the US, as they seem happy to continue operating without the consent of the authorities, which is more likely to end up with such casinos shut down than ever becoming legal and regulated.

Royal Ace Verdict: Sign Up with a Licensed Site Instead

Instead of going around and playing with unlicensed and unregulated casino sites such as Royal Ace, we advise you to check out our list of licensed online gambling sites. The list contains all the currently licensed online casinos within the United States and it gives players access to all the places where online casino games can be played legally and fully within the confines of the American laws, so pick a site from this list and play your favorite games without any concern in mind.

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