PENN Play Casino is the New MyChoice
If you're looking for a review of MyChoice Casino, it's worth noting that the operator has rebranded and is now known as
PENN Play Casino. This rebranding likely signifies a fresh start for the company in the online social casino industry, aiming to differentiate itself as a new player in the market.
Despite the name change, users can expect a similar or improved gaming experience from PENN Play Casino, maintaining the same level of trustworthiness for both new and existing customers. Moving forward, any mentions of MyChoice should be understood as referring to the new PENN Play Casino, as MyChoice Casino has ceased to exist.
Bonus Offers - MyChoice promo codes become PENN Play bonus offers
Bonus offers act as beacons to draw in new customers. They are vital for new sites launching for the very first time, needing to build up an initial player base. These bonuses can come in the form of credits or cash, and much like our
Parx Online review
findings, the reward falls into the former category. MyChoice Casino’s promo code is now a PENN Play promo offer that supplies a cool 5 Million virtual coins to first-time players. These can be played instantly and cost absolutely nothing. There’s no need to make any deposit in order to receive these, but you do have the option to pay for more if you’ve used them up. And if you download the app, you’ll be granted $10 in PENN Cash (formerly MyCash), which can be spent in the online store.
This is really just your starting block, as many more credits await those who join the site. Those who don’t want to buy them can win coins through various incentives; just how MyChoice Casino had promo code giveaways throughout the week, so does PENN Play.
Usability, Look & Feel - A fresh look & feel
User experience can make or break a social casino's reputation, according to our former MyChoice
gambling reviews as well as the new PENN Play ones. Here is what you can expect when playing games online at PENN Play Casino.
Smart device compatibility
Like many modern platforms, PENN Play has been designed with smart devices in mind. Even on a desktop, the look is much like an app. We loved the experience of playing at this casino on a smartphone, although tablet, iPad, and PC functionality are also good. The games also work best when using one of the recommended browsers: Safari, Microsoft Edge, Google Chrome, or Mozilla Firefox. This especially applies to the video versions, where internet speed is the key to a seamless experience.
Practical aesthetics
The site's design is simple, making it ideal for newcomers who might feel daunted by complex layouts. Backgrounds are vibrant and solid, highlighting the game previews' detailed graphics. The logo, featuring a mix of upper and lowercase letters in a playful font, gives the site a modern look. Icon graphics are whimsical and cartoonish, adding to the site's light and cheerful atmosphere. The overall design leans more towards a slot machine aesthetic, which could be particularly appealing to fans of pokies.
Easy site navigation
As the focus remains on the games and offers, seeking out additional information can be tricky. However, a quick tap of the menu button enables you to navigate seamlessly, accessing your account and help. And if you do want to search for MyChoice promo codes, or rather PENN Play promos, check your credit balance, or buy more, you can easily do so by clicking on the account icon.
Payments - Optional credit payments
Those who play frequently and don’t want to wait for the next promo to come along might wish to make a deposit. Further credits can be purchased by debit card, credit card, or via a PayPal account. PayPal is known to be selective as to which merchants it partners with, and offers a top level of security to those who use it. Unlike a debit or credit card, the financial tech giant enables safe online transfers, providing a forward-thinking alternative to plastic.
Once paid for, credits are available to use immediately. The price for each depends on the bundle that’s available at the time. And as the casino doesn’t offer cashouts/play for real money, there’s no option or need to withdraw. Any wins come in the form of further credits, or mycash rewards to be spent in the online store.
Customer Service - Only a tap away
Your first port of call when encountering problems on the site (be it setting up your account, activating a mychoice promo code, downloading the app, or anything else) is the frequently asked questions section. This can be accessed by tapping on ‘contact us’. If none of the answers here solves your dilemma, then you’ll need to make contact in one of three ways:
Live Chat
Click on the live chat icon (it looks like an envelope) sitting on the bottom right of your screen. You’ll need to provide your name, email address, and username to speak to an advisor. It’s also likely to be the fastest method of eliciting a response.
Email
Send an email to support@pennplaycasino.com
Social Media Direct Messaging
DM the casino on any of their social media sites. These are Facebook, X (formerly Twitter), and Instagram. The brand is very active on these channels and you can expect a reply on Facebook Messenger, for example, in under an hour.
We don’t recommend you comment on one of the brand’s social posts to request your answers. We’ve seen this happening, and while the team does monitor these interactions, a direct message is far more effective, not least where it concerns your personal and account information. Each of the customer service contact options is free and provided in US English.
License & Security - Backed and trusted
As you might have already seen in our "is BetMGM legit?" review, licensing is an important part of our reviewing process. While PENN Play has only just been launched under this banner, its parent company is a casino veteran, ensuring this new venture is backed by decades of experience. Penn National Gaming Inc has been in operation since the 1970s and is listed on the US stock exchange, with share prices currently on the rise.
It owns various trademarks including, Ameristar, Argosy, Boomtown, Greektown, Hollywood Casino, Hollywood Gaming, Hollywood Poker, L'Auberge, M Resort, and Mychoice. Reviews of these providers are consistent, offering peace of mind for those signing up for Penn National Gaming’s new venture. And as it's licensed by the Michigan Gaming Control Board, players can be assured that this site is 100% legit and fully regulated.
Age and Regional Restrictions
The site only allows those who are 21 years of age and over, as well as living in the US - or District of Colombia - to register. Be aware that geographical tracking may be used to verify your location when you first activate one of PENN Play's promo codes (MyChoice casino’s promo codes are no longer active).
Rewards & Loyalty Program - Plenty more rewards to enjoy
MyChoice casino’s promo codes weren't the only extra perks that were offered. Far from it. PENN Play decided to continue with a rebranded loyalty program to match their former MyChoice Loyalty Lounge and its MyChoice rewards. This isn’t a new initiative though, but it brings together the real-world and online casinos under PENN National Gaming’s umbrella.
The MyChoice loyalty lounge was where everyone had the chance to live like a VIP. In addition to earning MyCash and credits as a member, you were promoted through the brand’s tiers, to unlock more elite benefits. In the same fashion, the new PENN Play rewards program comprises of five tiers, with status based on points accrued during play.
PENN Play Rewards Member Tiers
- Play: Players enter this tier on registering.
- Advantage: 1,000 tier points.
- Preferred: 18,000 tier points.
- Elite: 50,000 tier points.
- The Owner’s Club: 200,000 tier points.
It’s here that the brand’s affiliation with PENN really comes into its own. The rewards you’ll earn while playing at each level, are redeemable at its 38 real-life outlets found across the US, as well as in its virtual store. But they can also be exchanged for partner prizes - such as discounts on voyages with the Norwegian Cruise Line.
Military / Veteran Benefits
And if you’re active in the military, a veteran, or a first-responder you’ll be eligible to collect a separate loyalty card rewarding those who’ve served our nation. This features its very own range of offers and bonuses as well as a welcome gift.
General Reviews - What others are saying online about mychoice, now PENN Play
Now that you have an overall idea of what to expect from the new PENN Play casino, here is a summary of what others have to say based on their own personal experience. While every user's experience on the site is of course unique, its nice to check out all the feedback of an operator, both good and bad. Reminder: All reviews are listed under PENN Play Casino, the operator's new official name, not MyChoice.
On the plus side, PENN Play has an overall rating of 4.5 stars for their PENN Play Casino app. This is the average of some 10,000 user ratings, which is fairly substantial, so you could say that the majority of its app users appear to be relatively satisfied by their experience at this online social casino.
However, by taking a closer look into the most recent reviews, there is definitely some disagreement between users with the most recent ratings varying between one star and five stars. On one hand you have users who are pleased with the ease of making and tracking transactions, for example, and on the other hand there are users who have complained of login difficulties, failed attempts to receive customer support, and issues with the wallet feature.
Interestingly, PENN Play is responsive to some of these comments in attempt to explain possible glitches in their system or offer additional support, and that is not something that operators always take the time to do. In sum, customers seem overall happy with PENN Play Casino, at least based on their app reviews, but there is of course a margin of improvement. We would expect the PENN Play site itself to run as smoothly for other users as it did for us when we explored and tested out the site.
Overall Conclusion - Our final thoughts on MyChoice/PENN Play
The vibe here is upbeat and fun. The developers have done an excellent job of maintaining a sense of incentive, by incorporating badges to be unlocked, comps, and tiers, and replacing mychoice promo codes with updated and active PENN Play promotions.
And while real money isn’t a factor in play, real rewards
are
at PENN Play. Its ratings suggest that a few system bugs may be an issue (particularly in the app) as new games are added. But the team appears to be resolving these glitches, and a few teething problems are, after all, inevitable with a new setup.
Whether you’re dipping a toe into gambling for the first time and don’t want to risk losing money, or prefer to play for kicks and aren’t driven by the prospect of making a mint, this site is ideal. Prefer real money casinos? Our
Twinspires review might be more up your street.
This operator has over 200 games - all available to you at zero cost. As the casino has a loose Las Vegas theme, you can expect blackjack, keno, and video poker, as well as more than 150 slots. And it’s not only typical casino games that you’ll find on this site. You can try your hand at an alternative non-traditional gambling activity, like the very popular midweek jigsaw puzzle and the daily Fortune wheel.
A great thing about this social casino is that players can take their place on a leaderboard and interact with others in all these games. We know how important this has been to so many international gamers, in the past year and a half especially. With more time spent at home due to the ongoing COVID-19 situation, social sites play a vital role in enabling online connections. But it comes with zero pressure. Mychoice enables users to dip in and out as little or often as desired.
Top Game Developers
Expect to find all your favorite titles here from big-name providers such as Konami Gaming, NetEnt, and IGT. Gonzo’s Quest, Starburst, Blood Suckers, Secrets of Atlantis, African Diamond, and Jack Hammer are just some of the iconic evergreen pokies to make an appearance. Yet the brand has come up with a range of unique slots to titillate those needing a fresh fix. New titles are added frequently - keep an eye on the top of the screen to discover the latest releases.
Slots and Table Games
Slot games can be searched according to their theme. So whatever your area of interest, you can match it with a suitable pokie. The genres categorized at mychoice include Eastern, time travel, nature, international, mythical, and classics. In reality, however, there are many more sub-themes to be explored, like light horror, cartoon, space, fruit machines, and the ocean. Players can search on the current most popular titles, as well as the staff picks too. This is a great way to find some inspiration if you’re stuck for ideas on what to play next.
Of the table games, Blackjack is the site’s most popular. However, Pro Blackjack and European Roulette are also offered. And there are five different takes on Keno to be played, as well as 13 types of video games, perfect for those seeking a truly immersive feel.
This site operates a virtual in-game currency. These are more appropriately known as ‘credits’ rather than the more commonly used coins, as this is a cashless casino. But it also operates in goods, namely feature games and fun badges that can be unlocked as you progress. As with cash-based casino games, it’s up to you how many credits you wager on every spin. But the more you bet, the more you stand to win - albeit in virtual rewards, rather than actual dollars.
All new users receive a sum of credits (5 million to be exact). These can be spent on your games of choice. It’s worth being aware that although the site provides cashless play, there is a limit. If you start to run low, we recommend you check out mychoice casino’s promo codes before your stores are empty. Get organized and top up your credits ahead of time.
So how can you get more free credits?
There are tons of seasonal offers, tournaments, and competitions that help you top off your credits.
MyChoice promo codes replaced by PENN Play promos on social media
By following the brand on Facebook, Instagram, and Twitter, you can ensure you don’t miss any PENN Play promo codes that may be advertised on the brand’s social media channels, just how the MyChoice promo codes once were. You’ll also find a selection of them in your account on the app - these particular offers are tailored to you, based on your usage. Patience is a virtue here. Credit offers are released at regular intervals, just not as frequently as every player might like. If you can wait, you never need to pay.
Annual Holiday Promotions
There used to be special MyChoice promo codes to celebrate the holidays, and luckily there are PENN Play promo codes to continue the tradition to make your Labor Day, Thanksgiving, Christmas, Valentine’s Day, and Halloween extra fun. So be sure to log on around these periods, to take advantage of the extra offers and get in the holiday spirit. Plus the platform gives free credits just for logging in each day! Loyalty is certainly rewarded here.
XP Point Bonuses
But that’s not all. Seasoned players can also accrue XP (experience) Points too. The more credits you wager, the more of these XP Points you gain, taking you further up the XP Levels. And every time you rise to a new level, you can get bonus credits. The value of these increases as you ascend.
Purchasing Additional Credits
Members can also choose to pay for more credits by making one-off payments via debit and credit card, or PayPal transfer. Credits are sold in bundles, with the price per credit varying according to the package available at the time. As with many other online casinos, you can impose limits on your spending.
There was always an abundance of dollar-free betting options at MyChoice casino, and there still is with PENN Play. With promo codes galore you can play away to your heart’s content, without the need to ever reach into your pocket. There are some issues with the loading of video-based games - those with slow WiFi connections may find this is particularly noticeable. (If this is you, we recommend you stick to traditional table games until you can access better connectivity). But we love the wide range of slots, user-friendly software, and the social ethos of the site. It’s extremely well suited to playing on the go, with a streamlined interface that makes mychoice easy to navigate.