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JackpotCity Casino review: Scam or legal? [BLACKLISTED]

Is Jackpot City safe? Certainly not

Jackpot City is one of the best known names in the world of online gambling. Jackpot City Casino has been around since 1998, which makes this one of the longest-standing gambling sites around, but we cannot recommend this site.

As a result of its experience and dedication, as well as availability emphasized through Jackpot City iPhone and Android solutions, the operator has managed to keep its head above the water in a very competitive market. The site is licensed by the MGA and regularly audited by eCogra, which helps answer the question how safe is Jackpot City, but, unfortunately, this trusted casino doesn’t offer its services to players from the US.

Although the operator isn’t available to US players at the moment, we took the time to do a proper Jackpot City review to see what this site has in store for the rest of the world players looking to get started here. As always, we looked into the game selection, banking methods, Jackpot City casino app, and other relevant factors. While you might not be able to play here, you can use this information as a point of reference to compare it to the legit US casinos.

Jackpot City: Pros & Cons
  • Big welcome bonus
  • No US licensing
  • Slow payouts
  • Dismal customer support

Lame Jackpot City Bonus Deal

The Jackpot City bonus for new players offers up to USD 1,600 in extra cash over the several first deposits. This initially looks like a really nice boost for those just starting here.

However, the wagering conditions of this deal made it virtually impossible to achieve, so there's no benefit in trying.

User Interface / Usability - Hard to use website

The Jackpot City site could definitely do with some face-lifting as the navigation can be a difficult at times. While games are nicely distributed into categories, actually finding what you’re looking for can be challenging.

Players can play from their browsers or they can use the Jackpot City app. Jackpot City app download is available for Android and iOS devices, so all players can have the casino locally installed on their devices if they so choose.

Most US players will only be able to play on the site using a VPN in order to mask their location. Using VPN to bypass the country restriction and trick casino into thinking you’re located somewhere else may seem like a quick solution to register and start playing. However, unless you’re only looking to play Jackpot City free slots, using VPN is definitely not something you should do.

First of all, this is clearly against the operator’s terms and should you get caught, you’ll be banned immediately. Furthermore, if you reach a point where you want to withdraw your Jackpot City casino no deposit bonus winnings or any other winnings for that matter, you’ll have to send a proof of address, which won’t be easy to do if you made the information up.

Finally, using VPN to play on a casino that isn’t licensed in the USA can create other problems for you as this is technically against the law. So, when all these factors are considered, you’re better off skipping the whole idea and sticking to properly regulated top online casinos.

Payment Methods - Risky deposits and Withdrawals at Jackpot City

Players wondering how to fund their accounts or how to withdraw Jackpot City winnings are in luck. The casino features a variety of payment options.

Available methods include Skrill, Neteller, MasterCard, Visa, Ecopayz, AstroPay, Euteller, Entropay, bank transfers, and much more. Deposits and withdrawals are available via the desktop site as well as the Jackpot City Casino app.

Many of these options are unsuitable for players in the US who are highly likely to have their payments blocked and we should also warn you that we have seen quite a lot of reviews suggesting that Jackpot City takes 'forever' to pay you your winnings.

Bad Customer Support

Players requiring any assistance or having any concerns can use one of several Jackpot City contact options to get in touch with support, including Jackpot City contact number, email, and live chat. The customer support department can be reached via the operator’s website and Jackpot City Casino app download. However, we found that we couldn't get a response from Jackpot City as they were probably busy dealing with late withdrawal requests.

Licensing - Jackpot City USA: Why You Can’t Play on the Site

Jackpot City has earned its negative reputation in the industry thanks to rarely treating its players right. In various Jackpot City Casino reviews from the players, there have rarely been any positive comments as the operator fails to do its job properly.

Being licensed by the Malta Gaming Authority (MGA), the casino has agreed to adhere to laws and regulations that come with this license, which also entails not being able to accept players from the States. To do this, the casino would have to apply for a separate license and receive an approval from a relevant licensing body in the US.

So, for the time being, Jackpot City USA isn’t an option for the players. The site doesn’t accept US players and looking for a ways to bypass this restriction can work for a short while but won’t get you anywhere in the long run.


If you were wondering is Jackpot City legal in the US, you know now that this isn’t the case for the time being. Although Jackpot City is a legit, trustworthy operator, they don’t have a proper license to offer their services in the States as of yet.

That said, there have been some rumors about the operator entering the US market in the future, although this hasn’t been officially confirmed as of yet. We could see Jackpot City Nevada at some point down the line but if and how soon this might happen is still up in the air.

Until this happens, players from the States can’t legally play on the site and even accessing Jackpot City Casino free play isn’t possible as the site requires all players to register before being able to play, even in a free mode.

If the casino does decide to apply for the license and becomes regulated in the States, players can probably expect the same kind of treatment the existing customers are getting, including Jackpot City no deposit bonuses, Jackpot City Casino free spins, and more. If this does happen, US players will be able to create their own Jackpot City log in legally and enjoy everything the site has to offer without obstacles. This is a common challenge for offshore casinos such as JustBet, Kudos, Mega 7s, and Miami Club.

Loyalty and rewards - Climb through the loyalty levels

You automatically get enrolled in the Jackpot City loyalty program as soon as you start playing. This sees you sitting in the bronze tier, and you start with 2,500 loyalty points. Then it’s just a matter of playing casino games, and for each real money wager you’ll get more loyalty points. These can be collected and you’ve gradually rise through the ranks to hit the top Privé level.

The point of this? Well each level you reach gives you perks like bonus credit and much more. And the downside? Unfortunately you'd have to spend several lifetimes playing to get anything back from this deal.

JackpotCity Casino Casino

Software - Limited number of developers

  • Microgaming powered casino
  • Fair live casino
  • Big casino welcome bonus

Jackpot City is primarily powered by Microgaming, which means that some of the Jackpot City best slots are provided by this developer. While Microgaming hasn’t made its way into the USA yet, they’re definitely one of the top companies involved with game creation, making the Jackpot City slot library a top-quality one. Players can play these games for real money or try them for free using Jackpot City free coins.

Microgaming's instant play platform means that both desktop and mobile games work wonderfully from your browser, without the need for an additional software download. Bear in mind that you can play Microgaming's games at legit US casino sites before signing up with this illegal offshore operator.

Casino Games - Could be better

The casino offers some of the industry's most exciting slots, thanks to Microgaming. You can enjoy classic 3-reel titles, video slots, and some of the best paying jackpot slots on the scene, like Mega Moolah. In addition to slots, the operator also offers a variety of electronic table games, such as Jackpot City blackjack and roulette tables, as well as baccarat, various instances of casino poker games, as well as video poker machines.

All of which can be found at most of our less risky featured casinos in the US.

Live Casino - Average live casino

Keeping up with market demands, the operator also provides a  live casino powered by Evolution Gaming, one of the absolute leaders in this particular market segment. Players will find some of the Jackpot City best games here, including live roulette, blackjack, baccarat, Casino Hold’em, Dream Catcher, and much more. Unlike electronic games, live tables aren’t available in Jackpot City free play mode but players can still observe the action without betting.

Unfortunately, we must recommend that you head elsewhere to play these live dealer games. Jackpot City is operating illegally in the US and therefore cannot be trusted.

Limits - Something for everyone at the Jackpot City casino

We found that Jackpot City applied different wagering limits to each casino game. Some slot games could be played with cents and some live casino games required larger stakes. The good news is that there’s plenty of variety here so  that everyone can enjoy anything from a simple slot game to a big game of roulette.

Just bear in mind that you might not get paid what you win.

Conclusion - Limited online casino site

Jackpot City has put on a collection of casino games that is fair and might worth checking out if it wasn't blacklisted. Any casino that features games from the likes of Microgaming can’t be bad, and this is definitely true of Jackpot City.

Our other criticism would be that this site didn’t have anything that we haven’t seen at other online casinos. Not a major negative point, and it shows that Jackpot City could be worth checking out if only it could get that all important US licensing.

Jackpot City Casino: Top 5 Player FAQ

Are US players legally allowed to play at Jackpot City?

No. The casino doesn’t have a license to offer its services in the state and doesn’t accept players from the US. If you register an account and use a Jackpot City free bonus code or take advantage of any other promo offered by the site, or even play for your own money providing false information, you’ll be breaking the operator’s terms and conditions.

Could I use a false address to register and play with the casino?

While you might be able to get away with this, it will only work for as long as you don’t need to confirm your personal information. At this point, if you aren’t able to send the proof of address, the casino will shut down your account and likely confiscate any winnings in it.

Could I play on the casino using Jackpot City download app?

No. Just like with the desktop version, you won’t be able to legally register with the operator from the US, so no matter what method you use, you can’t play at Jackpot City.

Can I use VPN to register and play here?

Using VPN to play at Jackpot City Casino is against the terms and conditions and could also be breaking the laws, so we strongly advise against using this method.

Can I play on the site when I am not in the US?

While you can access Jackpot City Casino from other countries where the operator is licensed to offer its services, you shouldn’t register here if you’re a resident of the US as you’ll face the same issues as when playing via VPN.

Conclusion: Play it Safe with Licensed US Casinos

Jackpot City free spins no deposit offers and other perks may seem attractive but, at the end of the day, you should never play at a casino that doesn’t accept players from the US. While you may find a temporary workaround and have some fun, in most cases, this will end up creating problems and you won’t be able to get your winnings.

Instead, stick to our trusted and fully licensed real online casino operators. These sites are legally allowed to cater to players from the States and you’ll have no issues whatsoever with them. Stay safe and enjoy your gaming experience to the fullest with these sites instead!

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