Bonus Offer - 100% match on your first deposit
Bonuses, especially a welcome bonus, are one of the first things a prospective new player at any online casino looks out for. These can take the form of match bonuses, free spins,
cashback, or any combination of these.
As Golden Hearts Casino is such a unique experience, it makes sense that their welcome offer is a bit of a twist on the usual matched deposit bonus. Here you’ll get a 100% match on your first deposit, which is how they refer to a deposit. You can deposit $10, $25 or $50 and you’ll get a certain amount of coins for your deposit. This is what is doubled as your welcome bonus. Unlike most other online casinos, there are no specific terms and conditions that come with this bonus, for example, you won’t need to meet any wagering requirements - the extra coins are simply yours and you can use them as you please across the Golden Hearts Games website.
While you can access the games without making a deposit, the best way to play is by making a modest deposit. Once you deposit, Golden Hearts Games doubles the number of Coins you use to play. Plus,
new players
can use code
CAPTAIN
and get 250,000 Gold Coins plus 500 free Sweeps Coins
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Usability, Look & Feel - Simplified user experience
The Golden Hearts Casino experience is unlike anything we’ve seen before. They were definitely inspired by the look and feel of a traditional, fun casino, as the bright and bold colours and moving graphics create a friendly and inviting atmosphere in which to play.
We thoroughly explored the website for our Golden Hearts Games review, and we found that it’s not difficult to navigate, but it might take some getting used to if you spend a lot of time playing at other online casino sites. As the game offering is very simplified, you’ll simply land on the home page and have the choice of which game you’d like to play. Accessing your account settings, finding T&Cs, or getting in touch can be done with just one click. We liked how simple the site was, because it meant that we could really concentrate on the games, rather than getting lost in any kinds of complex journeys.
We were particularly impressed with the sign up process. You can choose to register in the usual way, using your email address, password and other details like your name and date of birth, or simply sign up using Facebook, where your details are pulled in automatically.
You can play at Golden Hearts Games using both your desktop and mobile device, but we found that it was more optimized for mobile, and the desktop experience might be a little clunky on certain browsers. If you’re playing on mobile, you simply need to visit the Golden Hearts Casino website using your usual mobile browser, there’s no need to download any additional software.
Payments - Multiple bank cards accepted
In order to start depositing, you’ll first need to add your preferred payment method. You can manage your payment methods within your account section, and once you’ve added them, it’s easy to deposit or withdraw.
Only bank cards are accepted at Golden Hearts Games, so you’ll need to use your Visa, Mastercard, American Express or Discover card. You can also use Apple Pay or Google Pay on the relevant devices.
You can withdraw via a bank check, PayPal, or a bank transfer. If your balance is more than $50, you won’t pay any fees, but if it’s under $50 there are some small fees which you can find in the FAQs section. The minimum withdrawal amount is just $1.
It’s recommended that you use PayPal to withdraw, as the processing time is just two business days. Bank transfers can take five working days and checks up to 10 working days.
Customer Service - Great FAQs section
If you need any help while playing, your first stop should absolutely be the FAQs section. It’s really thorough and covers a wide range of topics like payments, your account and technical questions. We found this really helpful while writing our Golden Hearts Casino review.
There’s also a live chat function, but the team isn’t always available to answer your queries. Instead, you’ll be directed to a handy bot, which should be able to answer most questions. If you would prefer to get in touch with a human agent, you can leave a message if they’re not available and they’ll get back to you. You can also send an email to support@goldenheartsgames.com.
In our experience when writing this Golden Hearts Games review, it won’t take more than a few hours to get an answer.
License & Security - For USA players only
As Golden Hearts Games only operates in the USA at the moment, they’re subject to the laws of each state, so for example age restrictions vary depending on the state and you’ll need to ensure that you follow this. You might be asked for account verification in certain circumstances, where you’ll need to provide proof of your identity, age or address.
Golden Hearts Games promises to protect your personal data using industry-standard tools and protocols, but as is the case with any website, nothing is 100% secure, so be sure to keep your password and other login details to yourself.
Rewards & Loyalty Program - VIP subscription service available at Golden Hearts Casino
There’s no specific program for loyal players or high rollers at the moment. While it’s always nice to see when these kinds of programs exist, it’s not a necessity, as some online casinos simply choose to treat all of their players like a VIP. This is what Golden Hearts does! You’ll all get to make use of the same exciting promotions, have access to quick and efficient payments, and have any queries sorted by the friendly customer support team.
In terms of deposits, you can take advantage of a “VIP subscription”, where you’ll automatically deposit a certain amount of money per month and receive an elevated level of coins, which you can in turn use to play bingo, slots and the other games offered. Again, when you choose the VIP subscription option, you’ll get more Coins than usual for your deposit amount, so you can play more games for less money.
There’s not yet a huge slot game variety on offer at Golden Hearts Games US, as their original focus was on the bingo side of things. That said, however, there are still a few games which should appeal to everyone and they’re pretty good quality, especially if you’re playing on mobile.
You can try out some slots like King Lootencashin's Lost Treasure Slots, Pirate Looty Slots, and Monster Moolah Slots, as well as Old School Jacks or Better Video Poker, Old School Blackjack or Scratch Classic. These are exclusive to Golden Hearts, so you won’t find them anywhere else.
You can earn coins by making a deposit. Depending on the plan or subscription you choose, you’ll get a different amount of coins. Coins are valid on bingo games, as well as for table and slot games. For an experience where you can actually play slots for free, check out our Fortune Coins reviews.
Golden Hearts Games isn’t exactly what can be considered a traditional “social casino” for one simple reason - players can actually win real cash and over $40,000 is paid out every single day across the slot games and bingo offering. For a traditional social casino, try out BetRivers Social Casino US.
While in theory, the slots are more of a fun option for you to play while you’re between bingo games, you can still use your coins to play on these, so if you prefer you can be a pure slots player here.
If you’re looking for one of the top US social casinos, where you’re simply playing games for fun and not for money, this might not be the one for you, but overall we’re happy to recommend it as an entertaining place to play.