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User Reviews 11

Welcome to our in-depth review of DoubleDown Casino - one of the biggest names on the market. During this article, you will learn all about the DoubleDown Casino bonus, how to get DoubleDown Casino free chips and much, much more.

With a long list of social casinos to choose from, our review will also help you decide whether this is the right operator for you. Weighing up whether it’s better to pursue the promise of Huuuge Casino free chips or opt for House of Fun free coins can be intimidating for first time players. Luckily, our review has you covered.

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Pro and Con
  • Generous sign-up bonus
  • Vibrant and intuitive website and app
  • Deep and exclusive loyalty program
  • Great game library of slots, table games and video poker
  • Perfect who those not wanting to stake real money
  • Lack of 24/7 customer support
  • No telephone contact number
Payment Methods
American Express
DoubleDown Interactive LLC
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Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
"So far, loving the site. Looks great and is easy to use. Spending your massive welcome bonus will be very enjoyable. I had fun for ..."
Passing time
"Recommended social casino. I often use Doubledown when taking breaks in my day from work. Its easy to use and time disappears!"
User Rating
11 User Reviews
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1 Star
Last Updated on 22/07/2024
Fact checked by: Josh Schwartz

DoubleDown Welcome Bonus: Get 1,000,000 Free Chips

When selecting which social casino is the right one for you, one of the most important things to consider is their welcome bonus. There is plenty to choose from as well. Before reading this article you have likely seen offers for Bingo Blitz freebies or Billionaire Casino Free Chips and tens of other operators trying to entice you into playing with them. You may be wondering how the DoubleDown Casino bonus stacks up against their competitors. The answer is - very well indeed. The best thing is, you do not even need a DoubleDown Casino code to enjoy their fantastic sign-up offer.

As soon as you load up the game for the first time, the operator kindly deposits a whopping 1,000,000 DoubleDown free chips into your account. We were very impressed with this generous sign-up offer which is one of the best on the entire market.

Although the offer of High 5 Casino free coins may catch your attention, as well as the promise of Big Fish Casino free chips, it is difficult to find a better welcome bonus than the one offered by DoubleDown Casino. Again, the fact that you do not even need a DoubleDown Casino code to receive it makes it even more impressive.

Even after you receive your DoubleDown Casino bonus, there are still plenty of ways to bolster your chip balance by keeping an eye on the operator’s Facebook page. They often run campaigns for their players, meaning you’ll never be short of virtual currency!

It really couldn’t be easier to get DoubleDown Casino free chips. No DoubleDown Casino code is required. Simply load up the app to start playing your favorite slots and table games with your 1,000,000 chips.

Bonus Requirements:

  • Bonus Amount: 1,000,000 DoubleDown Casino free chips
  • Bonus Types: DoubleDown Casino welcome bonus
  • Example: You receive 1,000,000 free chips when loading up the game for the first time
  • Max. Time: N/A
  • Cashable? No

DoubleDown Casino Website: Like Being in Las Vegas

It’s vital that a social casino has a good website. What point is there in having the best game selection, sign-up offer, and loyalty program around if no players can tolerate being on your website for more than a few seconds?

We found the DoubleDown Casino has got their website spot on. The web app could not be simpler to launch. All you need to do is log in via your Facebook account or choose to play as a guest and you are immediately transported to an eye-catching landing page. The landing page is an animated Las Vegas style casino. The operator does well to capture the excitement and energy of the gaming capital of the World.

The flashing animations that illuminate the various slot machines are vibrant without being off-putting and the bespoke sounds that accompany each of the games increase player immersion further.

As well as being beautiful to look at, the site is also incredibly easy to navigate. Locating where you have to go to receive DoubleDown Casino free chips could not be easier. Finding all your favorite games is similarly straightforward as they are neatly categorized into: Table Games, Slots, High Limit Room, and Video Poker. All the subsections are easily found on the homepage. If you are ever in need of technical support, the Help icon is also prominently displayed.

DoubleDown Mobile App: Game On the Go

Although having a good web app is important, players also need to have the option to game on the go. Luckily, DoubleDown Casino has a mobile/tablet app to suit their customers’ needs.

Available on the Google Play and Apple stores it has been very well reviewed by their user base. When we took it for a spin, it was easy to see why. Although the Vegas style landing page is not present, the app still manages to be immersive and eye-catching. The sounds are that of a real casino with slots constantly spinning and chiming.

More importantly though, the fantastic usability of the web app is not tarnished by their move to a mobile or tablet. It is clear the developers have taken the time to choose a layout that is optimized for the smaller screen, with functionally chosen over flashy graphics. Games remain easy to use with all your favorite slots at the tip of your fingers. Customer support is similarly intuitive and it is easy to find where to click to receive DoubleDown Casino free chips.

If you have a reliable internet connection, loading times are manageable with each game taking a matter of seconds to load onto your device.

Overall, the DoubleDown Casino mobile app builds on all the promise of the web app. It features immersive graphics and sound effects without sacrificing usability. Both get a big thumbs up from us!

DoubleDown Casino Coins: Plenty of Choice, Plenty of Bonus Rewards

While some players may be content with the various opportunities to receive DoubleDown Casino free chips, other less patient users will be pleased to hear that you can also purchase extra chips to enhance your gaming experience.

Prices start at just $2.99 for 1.2 million chips. 4 million chips will set you back $7.99, 12 million chips $17.99 while 140 million chips cost $59.99. All of these prices are without applying a DoubleDown Casino code as well.

Purchasing chips also rewards the player with a host of exciting other rewards. As we touched on before, every transaction will earn you loyalty points which will increase the number of rewards you can get in the future. We liked this concept as it meant that players that do decide to invest in the game benefit in the long term and not just the short term.

Each purchase of chips totaling $7.99 or higher also comes with a free booster. These boosters provide extra spins, increased gifting limits, and access to the High Limit Room - but only for a day at a time. We were impressed with these bonus rewards which increase the value of each purchase.

If you do decide to treat yourself to some chips, you will be pleased to hear that DoubleDown Casino makes checkout a smooth and painless experience.

You can purchase chips no matter if you’re playing through Facebook, on the web app, or on your mobile phone. On each of these platforms, we found payment to be easy. PayPal is accepted and there is also the option to checkout via credit or debit card. If you have a payment option linked to your phone, checkout can be as simple as logging in via fingerprint ID!

DoubleDown Customer Support: Mostly Good But Could Be Better

As this operator is only a social casino, you may be thinking that customer support is not quite as important. No real cash winnings can be withdrawn at DoubleDown Casino, however, that doesn’t mean that you should not ensure they treat their players with the utmost respect and courtesy.

During our review, we looked at the various support options available to players and were fairly impressed. If you experience a problem while playing there is a large icon on both the web and mobile app which when clicked takes you to the customer service page.

On here you will find an extensive list of FAQs covering everything from games, to promotions, to technical support. Because of the effort that has gone into creating this one-stop-shop for customer queries, it is likely that your problem will be solved before you even have to contact the operator directly.

If you do find yourself in need of further assistance, getting in touch with DoubleDown Casino could not be simpler. You could either contact them via Facebook or fill in a request form on their website. We found both processes to be straight forward and we received swift replies on both platforms.

One shortcoming to DoubleDown Casino’s customer service is the lack of 24/7 support and a telephone contact number. Some players prefer to speak to someone when reporting issues and the lack of this option is a shame.

This should not detract from the operator’s service record though, which on the whole is very strong indeed. With customer service like this, you can focus on the important stuff - like spending your DoubleDown Casino bonus.

Security & Licensing: Is DoubleDown Casino legit?

Before you start your social casino journey, ensure that the operator you are using can be trusted. It’s no good receiving a DoubleDown Casino bonus if you don’t feel comfortable and safe spending them. Fortunately, during our review we found that DoubleDown Casino is 100% legit and therefore, you have no reason to worry when you’re gaming.

Before we explain why let’s first analyze some of the differences between social casinos and casinos in which real money can be wagered. Because no real cash prizes can be won on DoubleDown Casino and apps like it, they are not subject to the strict licensing regulations of normal casinos.

Normal casinos must be granted a license to operate to ensure that players are being treated fairly. Bodies that award these licenses include: the Gibraltar Gambling Ordinance, the Malta Lotteries and Gaming Authority and the UK Gambling Commission.

When you look at the DoubleDown Casino website, you will not find any licensing information. Don’t worry though, this is only because it is not a legal requirement for them to have it! The same applies to the eCOGRA seal, which you should always look for when trying out a new online casino.

Despite the looser regulation required for social casinos, players still want their data to be secure. All the DoubleDown Casino free codes in the world won’t make up for your personal information not being secure. Luckily, we found that the operator also possesses industry-leading data encryption. Players need not be concerned, with all their data being safely stored in servers based in Seattle, Washington - where DoubleDown’s headquarters are located. Despite being based in The Evergreen State, players across the world can enjoy DoubleDown casino.

DoubleDown Casino VIP Program: Welcome to the Diamond Club

We believe that a good VIP or loyalty program is extremely important in a social casino. Competition for players is fierce and customers deserved to be treated well in order to reflect that. DoubleDown Casino is a good example of an operator that understands the importance of this. They possess one of the best loyalty programs available on the market - the Diamond Club.

Diamond Club consists of 11 tiers: White, Yellow, Pink, Blue, Red, Black, Cosmic, Fire, Orchid, Supernova, and lastly, Royal. Every time a player purchases coins they earn Loyalty Points which help them progress their way up the various tiers. A good thing about the program is that it is free to all players - no DoubleDown Casino code is required. That means as soon as you make that first coin purchase you are earning loyalty points that get you one step closer to that elusive Royal Diamond tier.

Each tier has a different set of rewards attached to it. For instance, as you level up the maximum amount you can win by spinning the daily bonus wheel increases. It starts at 3,000,000 at Yellow and goes up incrementally until it reaches 55,000,000 at the Royal level. The scheme also gives you the chance to earn VIP Vouchers. These vouchers give you access to exclusive offers - with no DoubleDown Casino code required.

The opportunity to be rewarded with a DoubleDown Casino bonus does not end there either. Increasing your ranking also allows you to redeem more and more gifts from your friends per day. In practice, this greatly increases the amount of DoubleDown Casino free chips you can receive.

Overall, we were impressed with the Diamond Club. Although some players may be frustrated that the only way to level up is by purchasing extra coins, on balance it is fair that those who are investing their own money into the game are rewarded. Those who progress up the Diamond rankings will feel part of an exclusive club which is an important factor in an enjoyable gaming experience.

DoubleDown Casino Games: A Varied and Extensive Selection

Now, without further ado let’s dive into the main portion of our review. There’s no denying that DoubleDown Casino is one of the biggest players on the market but do they really deserve their well-respected reputation? Over the course of our review, we rigorously evaluate every facet of the operator to work out whether you should take their offer of DoubleDown Casino free chips. Among the areas we will explore are game selection, customer support, and their online store. We will also be taking a look at the DoubleDown casino bonus as well as whether there are DoubleDown Casino new codes for you to enjoy.

DoubleDown Casino Reviewed: What We Are Looking For

While a lot of social casinos focus solely on one type of game, DoubleDown Casino offers players a library that fits their every mood. This means you can use your DoubleDown Casino bonus playing all of your favorite games.

The operator’s library is split into FOUR categories. Those looking for an authentic casino experience - without spending any of their own cash - are likely to be drawn towards the Table Games section. Here, you can use your DoubleDown Casino free chips to play all of the classic casino table games. This includes Blackjack, Roulette, and much more.

Then there are slots. This section features some of the most exciting free slots on the market. Just make sure you don’t spend your DoubleDown Casino bonus all at once! The slots are crafted by the industry-leading developers, DoubleDown Interactive - meaning they cannot be played anywhere else. The operator has a slot machine for every theme imaginable. There’s the Ancient Egyptian themed Cleopatra, the more cartoon-like Piggy Jackpots as well as the aquatic inspired Mystical Mermaid. No matter what mood you’re in, you are bound to find the slot machine for you - and you do not need a DoubleDown Casino code to play a single one. They’re all available right from the start.

For the more competitive players out there, make sure you check out the Video Poker options. This is a rare and welcome addition for a social casino and there are plenty of different types to enjoy. Double Bonus Poker is in the library, along with Jacks or Better and various multi-hand options. We really enjoyed the video poker, though be warned that you will need to enable Flash Player and be on the web app to play.

Last but certainly not least, we have the High Limit Room. This one is for high rollers only as access can only be granted by playing normal slots on three consecutive days. If you do get inside, be prepared to wager big bets on the exclusive slots.

In summary, once you receive your DoubleDown Casino free chips, you are spoiled for choice as to how to spend them. The operator boasts an extensive and varied game library which impressed us greatly.


Coins - Get your free chips from DoubleDown Casino

DoubleDown Casino will give you plenty of free chips to play with. But beyond the main bonus, you’ll find many other ways to pick up these chips. For example, heading into the High Limit Room gives you double the jackpots. Remember that DoubleDown Casino gives you daily free bonuses that’ll shower you with more free chips. Even following DoubleDown Casino on Facebook will give you free chips. All you need to get more for your gaming.

Conclusion - Awesome social casino platform

It’s hard to argue with what DoubleDown Casino has to offer. While it’s not a true real money casino, the fact that you can play dozens of quality slots and table games from the convenience of your smartphone should not be underestimated. Plus we loved all of the cool bonuses and fun social features. All you should be looking for in a social casino site.


Can you win real cash with DoubleDown Casino?

No. DoubleDown Casino does not offer the chance to win real cash prizes. 

Can I play Blackjack and Roulette on DoubleDown Casino?

You can. Blackjack and Roulette are among the free to play table games offered by DoubleDown Casino.

Are DoubleDown Casino slots free to play?

Yes. As a social casino, all of DoubleDown Casino’s games are free to players.  

How do I contact DoubleDown Casino?

You can contact DoubleDown Casino via their Facebook page by filling out a request form on their website.

Conclusion: A Brilliant Choice For Most Players

DoubleDown Casino is one of the best-known names in the social casino world and their great reputation is very much justified. From offering their players frequent chances to win DoubleDown Casino free chips to the great DoubleDown Casino bonus - the operator really knows what their users want. Their game library is varied and extensive, their customer support is strong and the mobile app and website are visually stunning and very easy to use. They really are a great all-round option for first-time players and you don’t even need a DoubleDown Casino code to get the most out of your gaming experience!

User Reviews for Double Down Casino

3.27/5 – 11 User Reviews
  1. Chips!

    So far, loving the site. Looks great and is easy to use.

    Spending your massive welcome bonus will be very enjoyable. I had fun for sure!

  2. Passing time

    Recommended social casino.

    I often use Doubledown when taking breaks in my day from work. Its easy to use and time disappears!

    Maybe up the colour vibe.
  3. App is key!

    So far so good with this platform. Welcome bonus is really good, and the APP is key, for me anyway. It works well and lets me jump in whenever I get the chance :-)

  4. Socials

    Generally, I dont go in for social casinos. This one was recommended by my partner, so i gave it a go. Its actually really good. I was really surprised! The app is the thing that has kept me here to be honest. Super handy and easy to use when I can.

  5. Timing

    Good casino, social that is lol. I dont get on as much as I would like, but the games are really enjoyable to play once i finally do get a chance to play.

    Cool bonus at sign up too which im still loving!

  6. slow withdrawal and poor customer service


    the title says it all really
  7. withdrawals are so slow

    i really like the games and it's a lot of fun to play but the withdrals are so slow!

  8. Decent games

    There are lots of fun games to play and they update them often so you don't get bored

  9. Room for improvement

    The app is excellent
    Loads of free coins when you joiin

    Not many offers for players after the welcome bonus website is very slow. I made a withdrawals and it took ages to arrive in my account.
  10. Lack of decent customer support
    Peter Johnson

    Free coins aren't the problem here

    Where do I find their contact number? I mean, there's no customer support 24/7, that could definetely be improved. I needed some help last night, and there wasn't anyone to help me.
  11. They use to be generous with their chips and winnings, now whatever you get, is gone in a short time
    Linda Gorth

    They do give a fair amount of free chips.

    It is very hard to win, what ever you win or buy is gone within a few spins, even the bonuses don't always work and are not worth the trouble of reporting it. I am at the point where I just move on to another game when the chips are gone.

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