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Borgata Review US 2024 : Is Borgata Poker legit?

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User Reviews

The Borgata brand is iconic when it comes to US gambling, being a major player in the scene and transferring its classy brand onto the online casino.

In this review, we’ll discuss the various options to new players at Borgata online, and any Borgata bonus codes, Borgata promo codes, or Borgata deposit bonuses available. We’ll also look into the various tournaments available on the website, the online app, their customer support options and the payment methods available.

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Borgata: Pros & Cons
  • Top poker tournaments
  • Great gaming apps
  • Fully regulated in the US
  • Welcome bonus could be better
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New Jersey (US)
1 – 10 Days
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  • Bonus Offers & Free Bets
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Last Updated on 10/07/2024
Fact checked by: Mark Lewis

Borgata Welcome Bonus - Claim Your $1,000 + tickets

This particular bonus is available in Michigan, New Jersey, and Pennsylvania

So, does Borgata have one of the best online casino bonus offers? As an initial bonus, punters signing up for a new account can opt-in to receive 100% of your deposit (up to $1,000) = the addition of up to $75 in tournament tickets for free play.  Your matched deposit bonus, however, is released in increments of 10% as you earn iRP (Borgata reward points), so it may take you a while to actually get your hands on the overall bonus. The increments become available for every 14 points x the increment value, so you’ll have to do a whole lot of gaming before you can actually claim the bonus cash. So, if your deposit is $500, your bonus increments will be $50 for every 700 loyalty points $50 x 14) you earn.

The number of tickets you earn is also based on the deposit you make:

  • Deposit $10 to $499 and earn $25 in tickets
  • Deposit $500 to $999 and earn $50 in tickets
  • Deposit $1,000 and earn $75 in tickets

When compared to the other welcome bonuses out there, it goes without saying that this one is extremely disappointing. Now we say that hesitantly - the matched deposit bonus looks great at first, but how many new players will be willing to deposit enough initially to really make the most of it? - but the fact is that the bonus is incredibly hard to claim, even after you’ve played your fair share on their website, and we think there are some better options out there than Borgata sign-up bonuses. Take a look at our Party Casino bonus code and PokerStars welcome bonus guides for a good example.

The incentive to start a Borgata online poker account comes from the opportunity of proper tournament play - both for fun and the development of your game - as the Borgata sign-up bonuses are there to give you an edge on your first session.

Usability - Does Borgata Have an App?

It would practically be economical suicide for a brand as big as Borgata to go without a mobile app, so don’t be surprised when we tell you that they have indeed got a presence on the mobile stores. However, the app only covers the casino games and slots, so if you were hoping for an app that served Borgata’s entire repertoire, then we’re sorry to disappoint. The app is available for use anywhere in New Jersey, offers roulette, blackjack, poker, slots and apparently “more”, although we’re not sure exactly what “more” could mean.

The app is being improved all the time however, with new games and prizes added daily. We understand that the mobile app is a massive part of deciding which operator to put your time into, as the ability to check in on a bookmaker’s odds at will is very often the difference between winning and losing. It’s available on iOS and Android devices and is very quick and easy to use and will allow you to hone your casino skills whenever you feel like it.

Borgata’s Payment Methods

Borgata offers many payment methods for its customers, none of which come with a hard deposit or withdrawal limit and all without any additional fees for exchanges. Punters have a standard deposit limit, which can be changed by Borgata at any time and/or set personally by the punter, making it a much more fluid experience than many other operators.There’s the flexibility involved, as players who want to play for big money are free to do so. The fact that there are no fees on withdrawal at all is staggeringly fair for online gambling, and something that we seriously think elevates Borgata’s online service. How does it compare to other top providers, though? Have a read of our Is Global Poker scam? guide to find out how these two competitors compare.

Here’s a rundown of some of the payment methods available on their website:

Deposit Methods:Withdrawal Methods:

  • Bank Transfer
  • Bank Transfer
  • Credit Card (MasterCard, Visa)
  • Mastercard/Visa
  • Neteller
  • Neteller
  • PayNearMe (ATM)
  • Direct deposit via The Borgata, Atlantic City

Borgata’s Customer Service

With possibly one of the most hands-off approaches to customer service we’ve ever seen, Borgata’s online customer service options are pretty much useless. There are no readily available contact options, and while we’re sure that there’s a helpful customer phone line somewhere, not displaying it clearly on the “Contact Us” page makes us feel like they’ve taken the easy way out on this.

Before even being allowed to look at the various options you can use to speak to Borgata, you must answer some popular Q&A questions. This is obviously an attempt to solve your problem before you need to speak to anyone about it, reducing the manpower Borgata needs to use to serve its customers. It’s fair enough really, and it works both ways - fact is, if you can have your problem solved before you even need to speak to anyone, everyone is winning.

The reality of it all though is that more often than not your exact problem isn’t listed on the initial page, and you’ll almost always be forced to go through the process just so you can in fact speak to an advisor and explain the nuances of your issue.

Despite this speed bump though, Borgata does offer: a live chat service, a manned phone line, and an email address, so the options are there when your problem is inevitably absent from the examples.

Borgata Poker Michigan Customer Service

As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.

Borgata poker does offer excellent customer service. There is one problem with it that is fairly easily overcome. You can't just come out with your question. First off you'll have to answer some random questions. This seems to be done to make sure you get the right person. Once you've done that you can contact them through live chat or simply call them on the phone. For more complex questions requiring documentation, you can send them an email. Once we got through the first few questions we found that their customer service was fast and excellent.

Licensing and security - Fully regulated poker platform

The Borgata poker service is fully regulated in the states of New Jersey and Pennsylvania, and we think that more US states could be joining the fray. This is important as it means that Borgata operates by the online gambling laws of those states which should give you the confidence that you’ll actually get paid whatever winnings you make. Plus Borgata runs a fully encrypted website which means that your personal data will be kept in safe hands.

Borgata's Loyalty and Supplementary Bonus Offers

This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey. Borgata does have a VIP program where you earn points for every dollar you bet.

Borgata’s Other Poker Bonuses

Unfortunately, for those of you seriously thinking about starting an account with Borgata online, your choice of welcome bonuses is limited. Bar the one we’ve already mentioned (matched deposit up to $1,000+ tickets), there’s no opportunity for any kind of free play or leg-up.

There are tournaments and events that cater exclusively for new players (New Member Invitational, etc.), so although there aren't many opportunities to get free bankroll and multiply it on the tables, there are still many things for new players to engage with on the website.

Borgata Casino Bonus

Borgata’s sign-up bonuses in relation to their casino are very similar to their poker offer. They’ll match the initial deposit of a new player (up to $600) and also give you a bonus of $20 to start playing with. Make sure you actually opt-in to receive the $20 bonus, otherwise you’ll have literally just thrown money away for no benefit, and note that the $20 bonus will not be eligible for withdrawal unless you’ve made a hard deposit on the website. To compare this casino bonus with other top promotions, take a look at our Pala Casino deposit bonus code or Scores Casino promo code guide.

Borgata Sports Bonus

Hey there sports fans, Borgata online has an absolutely staggering sign up bonus on their sportsbook right now. Brand new accounts are permitted a massive amount of free bets should their first wager lose, up to $300 in free bets to be exact, making this an absolute no brainer for anyone interested in sports betting.

After your initial wager goes down, you’ll be eligible to receive free bets in increments equalling 10% of the initial bet. For example, should you bet $300 and it loses, you’ll get $30 increments until the $300 is used up.

For more information on Borgata deposit code offers, check out our Borgata bonus review. For a good alternative, check out our Mohegan Sun bonus code guide or Betfair online casino review.

Software - Top Borgata software available

Borgata gives you the chance to download its excellent poker software completely free of charge. This is compatible with all modern PC and Mac computers and it offers a fast and easy way to play the brand’s poker tournaments. Don’t forget that there are also some awesome Borgata online poker apps that you can download to your iOS or Android mobile device. All of which offer you speedy and glitch-free gameplay.

Games - All of the online poker games you’ll ever need

We found a massive number of poker games available via the Borgata software. No surprises to find that the bulk of the games focused on Texas hold’em, but we also found a pleasing variety of Omaha games. It also looked like Borgata wasn’t afraid to feature some lesser-seen poker variants like fastforward, Spins and so on. Plenty of awesome poker entertainment to keep you busy.

Borgata’s Online Tournaments


There are many opportunities to play competitive poker at Borgata online, first of which we should mention is the New Member Invitational that features over $3,000 in total prizes. For new players that want to try out online poker, this is an absolute must, as you should be paired up with others who have a similar level of experience to you. It’s perfect for practicing your game and learning the ropes before you dive into way more competitive arenas.

They also run over 70 daily tournaments, including a daily $10,000 (meaning the total prize pool available is guaranteed to be at least $10,000).

There are a Mega Thursday and a Mega Tuesday tournament every week, with a $320 and a $535 buy-in respectively (which is absolutely massive money to be buying into a game, although that’s probably why they call it “Mega”). It’s a big risk to be buying into these high-stakes competitions, but Mega Thursday offers a prize pool of at least $7,500, and Mega Tuesday $12,000.

The big money opportunity comes on Sunday night, when Borgata run their PartyPoker US Network $250K Guaranteed tournament, with a buy-in of about $320. There’s absolutely no limit in this event, with the blinds reaching staggering levels even with the ante low, so while the rewards for doing well in the PartyPoker 250k are massive, it’s a big risk, especially for new players.

This competition boasts a “player-favorite structure, affordable buy-in and a signature payout structure” on the advertisement page. Now when they say “affordable buy-in”, you’ll have to decide for yourself whether you think $320 is an “affordable” buy-in for a poker tournament - granted, one that has a bigger prize pool than honestly, we could ever dream of, but unless you’re counting cards or something (presumably impossible to do online) you’re never guaranteed to win even your buy-in back. In our humble opinion, although it’s very Bright-lights-big-city with the massive prize pool, this kind of high stakes tournament is better left to extremely experienced players and/or billionaires.


This is where new players really want to pay attention, as the tournaments that best suit a first-time player are definitely the ones that cost the least amount of money to enter. Freeroll tournaments are just that - competitions without entry requirements that serve as a perfect place for newbies to build their skills.

At the moment, Borgata is only offering one freeroll tournament: the New Member Invitational. To qualify for this, players must first make a deposit of at least $25 prior to the starting period of the competition and earn at least 10 loyalty points. After these requirements have been met, the tournament entry ticket will be automatically added to your account.

With over $3,000 in prizes on offer, you’ll likely not need any more encouragement to out your faith in the New Member invitational, but if all this is actually enough, top winners will receive a fantastically unique prize: free entry into the massive PartyPoker 250k Guaranteed weekly bash, which gives you a shot at earning a ridiculous amount of money - and all from a new member offer.

If you manage to earn a prize ticket of the total big tournament buy-in ($320), you’re going to be in for a real treat and even some massive prizes if you’re lucky. Players should note that any unused freeroll tickets not used within about a week will be forfeited, and (here’s the big kicker) the tournament is only accessible for players within the state of New Jersey.

Regardless of these stipulations however, this is a great place for new-comers to get into the swing of tournament play.

Cash Tables & Sit ‘N Gos

Not only do Borgata offer a variety of Sit ‘N Go tournaments, but they also run global leaderboards specifically for this kind of tournament. You have a chance to place every week, and all you need to do to get your name on there is play one qualifying competition each week.

Qualifying tournaments take place on certain days and will be listed on the promotion page for the event, and after four qualifying events have been played, you’ll receive your rewards (these correlate to how well you did on the leaderboard).

There are a high-end leaderboard and a low end, the former obviously offering much more enticing prizes than the latter. The low end offers $100 dollars for a first-place finish, while the high end offers $300 for topping the leaderboard.

However, only the top 20 players on each leaderboard will be awarded prizes, so in all honesty, you may find it rather difficult to take home even some of the most lackluster prices as the competition will be so fierce.

Limits - Enough scope for all levels of poker fan

Borgata has made sure that even total rookies can find something to enjoy at its site. This is because there is no shortage of online poker games that you can play with pretty low stakes. Not that it’s all about being modest here. After all, some of the big poker tournaments had buy-ins that would be out of most of our price range. Truly enough for everyone.

Conclusion - A great poker platform

We loved the online poker platform at the Borgata site. Once we’d downloaded the software, we found that we could take our pick of dozens of awesome poker tournaments. The range of tournaments featured a nice mix of formats and minimum buy-in stakes so that most people should find something to enjoy. So sign up to Borgata and see what you can win with your online poker gaming.

Borgata poker review FAQ

❓What Borgata online poker tournaments are there?

Read our Borgata poker review and you’ll get all of the information you need about the latest tournaments from this awesome online poker site. You’ll get to see information about any sit-and-gos, freeroll tournaments and anything else you need to get more from online poker gaming. Don’t forget that we’ll help you see how the brand’s poker games compare with those at the best online casinos in the US too.

✅Is Borgata PA poker safe?

We always carry out extensive tests of each online poker site we review. This is true of all of our online gambling reviews where we examine everything from how a site is regulated in the US to how it keeps your personal information safe. Be sure to read our Borgata poker review and you’ll be first in line to see whether you’ll be kept safe enough to play this classic card game with confidence.

📞What is the Borgata online poker phone number?

Make sure that you read our Borgata poker review where we will examine the most efficient ways in which you can get in touch with the brand’s customer support team. All of the best online poker and sports betting sites in the US will always make sure that their customer support is easy to get in contact with. After all, you never know when you’ll need to get help in anything from verifying your account to making a withdrawal.

👀Where can I play poker at Borgata online?

You’ll probably already know that the laws about online gambling in the US are changing all of the time. This means that you might not know whether you can play at Borgata from your state. So make sure you read our Borgata poker review where we will have up to date information about all of the US states that the brand is regulated in. Don’t forget to check our US gambling news page for more about this issue.

🎁Is there a Borgata poker bonus?

Check out our Borgata poker review to see whether you can get a bonus to use with your card gaming. After all, sportsbooks put on sports bonuses in the US, so we’d expect a big poker brand to put on a big poker bonus. Our review will let you know if there is a poker bonus, how you can get it, and what kinds of things you should watch out for in the terms and conditions. Essential information for mastering all poker bonuses.

Our Verdict - Look out for Borgata Michigan

Borgata online poker represents their brick-and-mortar casino. They also have an online casino site that is excellent so you can switch over and play a few slot machines between matches. And when it opens its virutal doors, Borgata poker online in Michigan is where you will be happy to go when you want to match up against other players and walk out with a win.

The quality of poker play is excellent. From small games with low-end prizes to huge tournaments that cost a lot of money to buy into, but deliver a small fortune when you win everything is done very well. Borgata knows that their online poker site and internet casinos represent their physical casinos and for that reason work hard to make it be as good as possible. The only place they falter is with their welcome bonus – but that seems to be a common failing among online poker sites. Borgata poker in Michigan is a great place to play a few hands of cards.

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