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BetStars Review US 2024 : Is BetStars Sportsbook legit?

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  • Lots of betting markets
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  • USD 500 welcome risk free bet
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User Reviews 15

One of the first online sportsbooks to enter the legalized US market, BetStars legit is a part of the world-famous The Stars Group, which owns and operates the biggest online poker website in the world, PokerStars.

BetStars first entered the US market in 2018 by opening BetStars New Jersey, the very first US facing website owned by the online games giant and is known around the world by betting enthusiasts. You’ve just landed on the best BetStars critique in the world here at CaptainGambling.com — the Betstars test of Betstar tests.

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BetStars Sportsbook: Pros & Cons
  • Many different sports to bet on
  • Good betting odds for all sports
  • Great number of promotions
  • Fully licensed and legal in some states
  • Poker and casino also available
  • No BetStars horse racing offered
Payment Methods
Astropay
Skrill
Neteller
+
License
UKGC - UK Gambling Commission
Withdrawal
0 – 3 Days
Company
Entain Group Pty Ltd
Founded
2018
Website
pokerstarssports.eu
Available Languages
EN
Customer Support
Phone, Email Support
Email
support@betstar.com.au
Phone
(+)61 7 3184 9322
Verified by
IBIA (International Betting Integrity Association)
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.0/5
  • Usability, Look & Feel
    4.1/5
  • Mobile App
    3.9/5
  • Payment Methods
    3.8/5
  • Customer Service
    4.1/5
  • Licence & Security
    3.9/5
  • Rewards & Loyalty Program
    4.1/5
Sharon Sawyer
31/10/2023
Bad customer support
"Great game"
Jerome
24/10/2023
free bet with no risk
"I love the welcome bonus offer i can use to play any game and still get it back if I lose it all on my ..."
User Rating
3.7/5
15 User Reviews
5 Stars
26.7%
4 Stars
33.3%
3 Stars
20.0%
2 Stars
20.0%
1 Star
0.0%
Last Updated on 05/07/2024
Fact checked by: Josh Schwartz

Discover how you can get your hands on one of the highest risk-free bets around with the BetStars welcome bonus. Additionally, our sports betting experts will tell you why the cash-out options and other special promotions make this one of the most flexible sports betting websites in the US.

This BetStars analysis focuses on the operator’s US-facing operations and is designed to help players decide if this is the operator they should be betting with. We tested the website in all the important aspects and have rated it in a fair and unbiased way, so keep going and find out just what kind of sports betting experience you can expect when betting with one of the largest online sports betting brands out there as we review BetStars below.

Welcome Bonus & Promotions: BetStars Jackpots, Bonuses & More

If there is one area in which BetStars beats most other bookies by quite a big margin, it is the promotional offers. The operator offers a wide range of promotional offers for all players, which start the moment one signs up at BetStars straight after you make your first bet.

The first special promotion that players can claim with the BetStars app is the risk free bet offer, which is available to all newly signed up users. The risk free wager is worth up to USD 500 and it allows punters to place a wager of their choosing with a value of up to USD 500 and if the bet is a losing one, claim the entire amount back into their balance. The value of this offer is fantastic for all players who don’t yet have a BetStars account and it is a great reason to choose the operator over others.

Therefore, if you bet $10 at two to one and win, you'll be able to withdraw $10. If you lose you lose nothing. There are a ton of other sports betting offers available at BetStars and you can claim them all. They also have regular seasonal bonus offers. Curious to see how this compares to other top-rated bonuses? Have a read of our guides on the FanDuel sportsbook bonus code and Borgata sportsbook bonus code.

 

Usability: State of the Art Platform

BetStars is powered by one of the largest providers of iGaming services in the world and as such it offers its users a state of the art gaming experience every single time. Regardless of which Stars product players choose, the experience is always one of the highest standard and BetStars is no exception.

The platform itself looks extremely modern and sleek, with vivid colors, fantastic graphical elements and easy to use fonts used in the site design. The intuitive nature of all the menus and boxes on the site makes it easy to navigate the different sections of BetStars and make their bets quickly and efficiently via the user friendly interface.

The site’s in-play betting app is just as efficient as the rest of the website for placing bets, as odds change in real time and players can make their live bets in just seconds. The fast and responsive nature of the site allows it to load quickly on all devices and players to never miss making a bet they choose at just the right time.

Devices & App: All-Around Availability

Like all Stars products, BetStars is available on all types of devices in both instant play and downloadable form, via the BetStars app. Desktop users can open a BetStars account by visiting the operator’s website, while mobile users also have the option of downloading one of the BetStars apps.

The instant play version of the site is also available through mobile internet browsers and it offers a reasonable level of gameplay quality. However, for the ultimate experience, mobile players should download an app which is available for both iOS and Android powered devices. The mobile apps make mobile betting much smoother as they are 100% optimized for mobile devices.

Another great thing about the BetStars apps is the fact that players can also use them to make deposits and cashouts from their balances. This way, users never need to use the desktop site if they so choose as all relevant functionalities of the site are also available in both downloadable apps.

Deposits & Withdrawals: Versatile Banking Methods

When it comes to moving money in and out of their BetStars accounts, users can opt for a great number of different banking methods for placing bets, including all the main card options and direct bank transfer. The BetStars deposit methods include Visa, MasterCard, e-checks, PayPal, Skrill, PayNearMe and deposits at Resorts Cage for BetStars NJ users. Here is an overview of all available payment methods:

While many of these payment methods are also available for cashouts, players will not be able to use their Visa, MasterCard or PayNearMe as cashout options. On the other hand, all users can easily get their money into their pockets through e-checks as well as e-wallets which allow easy transition of funds into players’ bank accounts.

Another popular method that players use to fund their accounts is the Stars Transfer, which is a feature of all Stars products that allows players to send real money to each other through the platform. This quick way of moving money from one account to another has been popularized by PokerStars players and remains widely used among players to this day.

Customer Service: A High Level of Professionalism

Those who are based in Michigan and who find themselves "is Betstars legal?" will be disappointed, and the site isn't available yet in Michigan at this point in time. We tested the New Jersey version of the site and this is what we found.

Users who require some help with their BetStars accounts can get it in a number of different ways. Primarily, the elaborate FAQ section available on the website allows users to get answers to all the most frequently asked questions about their accounts, betting types, and all other related topics.

Those who are unable to find the answers they are looking for can contact BetStars through email, by completing the on-site mail form. The mail form allows users to select the nature of their problem and type in a detailed description, with BetStars usually replying to all emails in a prompt manner. Aside from this, users can try the BetStars contact number for any complex issues they encounter. We can therefore conclude that anyone concerned about the existence of a BetStars scam need not be worried; this is a legitimate company with a long history of meeting customers' needs every time.

One of the most frequent reasons for users to contact the support department is the BetStars age verification, which is necessary for all users who wish to request a real money cashout from their accounts. This process is done via the same mail form which is used for other support inquires and is usually resolved in a short and timely manner. Players have to provide proof of identity and proof of address in order to get the full status of real cash players, which allows them to cash out money from their accounts.

They do not have any live chat on their system, although we expect that they will gradually integrate live chat in the coming months. If you want to talk to a real person you can call up customer service. department. However, you can't use their phone program in order to verify your age. So, when you are ready to make your first deposit, make sure you have your age verification credentials and be prepared to wait a few hours. If you ever need multiple bets explained to you, don't hesitate.

BetStars Licensing

The US online gambling market is heavily regulated and very well tracked by the government agencies in charge, which is why players betting with US licensed bookies normally have very little to worry about in terms of safety of funds and information. So is BetStars legit? Our Betstars test is designed to try and find out for sure, so without further ado, let's dive right in...

If you've read our FanDuel scam and "Is 888sport legit?" guides, then you'll know we take licensing and security very seriously. BetStars was one of the first bookmakers to enter the newly regulated online betting market in the USA and the operator fully complies with all the valid laws and regulations that concern player safety, segregation of player funds and all other relevant regulations. The operator currently offers legal gameplay to citizens of states in which it owns a license.

Is BetStars Legit In Michigan? Let's find out...

Much like "Is TwinSpires secure?", we assessed the credibility of BetStars. BetStars has been around for a few years and offers a wide variety of sports events that should be able to satisfy any bet you can think of. They also have an online casino that offers you all kinds of casino games from blackjack to video slot machines to place your bets on. And we have every reason to believe that BetStars sportsbook in Michigan is going to be a wonderful destination for people to bet on sports online should it become available in the future.

BetStars betting in Michigan could be a pretty good bet when it becomes available! This is what can happen to newer sports betting site operators once they gain a few years of experience under their belt. What you see is what you get and that will be enough for most people. The one downside is that they do not offer betting on horse races, but this is a minor issue, and those asking "is BetStars legit in Michigan?" should be reassured that the BetStars Sportsbook is a legitimate sports betting website.

Although some great operators like BetStars have yet to make their way to your state, we highly recommend waiting, rather than turning to offshore operators. To give you one example that came up recently, when we asked is SBG Global legit? The answer was unfortunately no. Not only is that operator unlicensed, it is also plagued with other serious issues and should be avoided at all costs. Regrettably, there are many similar examples we could give you.

BetStars VIP Program

This BetStars website has yet to launch in Michigan. Here is what the VIP section is like in New Jersey. All users are automatically entered into the lucrative Stars Rewards program, which adds extra value to every real money wager made in any of the Stars products. Players can win some serious BetStars Jackpots through the program, which are hidden in the Jackpot Chests awarded to all real money players as they bet real cash.

On top of the Stars Rewards program, the operator organizes a number of other promotions such as the Weekly Bonus Club, Saturday Super Boost, Tuesday Happy Hour and other time limited promos. Players can also use the Spin & Win promotion on a regular basis to try and boost the winning odds of any bet they are making by up to 10 times over. BetStars also offers the cash out option, which is a way for players to lock in some profit from bets made on games that are not yet completed. Our BetMGM review or BetAmerica sportsbook review will make for a good comparison of what other welcome bonuses are out there at present. Alternatively, check out the Pokerstars free spins no deposit bonus.

Lots of Betting Options

The betting selection at BetStars is quite rich when compared to other US facing bookies that offer Online Betting in New Hampshire. The main focus of the website is on American sports, such as American football, ice hockey and premier league championships, with BetStars football games and BetStars NBA usually featured on the main page. The main page features all the major upcoming and live games, with punters offered a chance to make in-play bets along with the pre-match bets.

Apart from these, the operator also offers many other betting options and a wide range of sports, with baseball, hockey, soccer, cricket, golf, tennis, boxing, UFC, rugby, darts and cycling all on the list. The rich selection does not end only at different sports one can bet with, but is extended to cover a long range of different competitions in each of the sports in question, ranging from local leagues to world championships and international tournaments.

For all the major sports, BetStars offers dozens of different betting markets, including outright betting, over/under, Asian handicap, money line betting and many other unique markets. Apart from regular markets for betting, players can often place special bets at improved prices for major games in sports like football and basketball that are extremely popular with the operator.

Odds: Top Prices Offered

All the betting odds at BetStars are expressed in American odds format, which is the standard for US-facing bookies. When all things are considered, BetStars offers some very competitive wagering odds, even in comparison to the top international betting websites.

The good prices are offered not just for the super-popular events, but also the less popular ones, and players can get more value by betting at BetStars than most other sites out there in the majority of all cases. The value of wagering odds is further increased by all the special price boosts and extra bets that players can claim at the website.

To make things more interesting and lucrative for the punters, BetStars offer special promotions such as Parlay Bonus, Bet Protection, and the always fun Spin & Bet promo which allows punters to increase the wagering odds of any bet by up to 10 times.

Live Betting at BetStars

The in-game tab of the BetStars betting page provides players with access to all the currently running sports games. Here, players can make in-play bets within seconds, allowing for some quick action at regularly updated betting prices.

Limits & Payouts: Bet as You Wish

The deposit and cashout limits at BetStars are made for everyone’s pocket, as all users can make a minimum deposit of just USD 10 and deposit maximums reaching into the thousands of dollars depending on the chosen deposit methods. Alongside the rules for a minimum deposit, similar stipulations apply for bets and withdrawals, with only real limits applying to betting on some less popular markets which may have a maximum bet attached to them. This gives you ample room to wager the best single bet you've ever wagered.

No matter what amount of cash a player requests to cash out, the BetStars staff will quickly and willingly resolve the request as the operator is fully licensed and regulated and has no issue with completing large cashouts like the unregulated betting sites often do. We've also asked 'Is Fox Bet safe?' so we aren't just singling out this brand.

Overall speaking, BetStars is truly a betting website made for all punters, as it does not discriminate between players based on the size of their bets in any way at all. Players can count on all deposit requests getting processed immediately and cashout requests taking no longer than a few days or just a few hours depending on the withdrawal method one selects.

Sportsbook Conclusion - 5 Stars for BetStars

BetStars may be new to the ground, but they have hit the ground running. The well-rounded package includes plenty of sports options, diverse markets, competitive odds, and fair limits that ensure everyone can have a punt. In short, BetStars is yet another testament to the fact that the Stars Group is a leading US gaming group that is firmly set to keep the rest of the industry on its toes.

BetStars Review FAQ

⚖️ Is it legal to bet with BetStars?

Yes! BetStars is a legal online betting operator in a number of states. If BetStars has a license in the state you live in, you are perfectly safe to play in a regulated and licensed atmosphere.

🤷‍♂️ Who owns BetStars?

BetStars is owned by Stars Group, the same company that owns the world-famous PokerStars online poker site. The operator also offers poker and casino games to US players for placing bets on.

📞 How to contact BetStars?

The easiest way to contact BetStars is using the on-site mail form which can be found in the contact section of the site. You can expect the BetStars support agents to respond to it to your email address.

🏈 Who can play at BetStars?

American players who are of legal gambling age in their state and who live in states in which BetStars is licensed can freely join the site and start making real money bets. At CaptainGambling.com, we bring you a host of exciting bookies to choose from.

🚫 How to close BetStars account?

If you are looking to close your BetStars account for any reason, send a request to BetStars support through the same mail form you would use for any other support inquiry.

Conclusion: Bet with the Best

Stars Group is one of the biggest and most versatile iGaming operators who have joined the US market, which is why along with BetStars, the operator offers poker games through their popular PokerStars platform as well as casino games in the PokerStars Casino. They also teamed up with FOX and decided to establish a joint sports betting brand under the name "FOX Bet". You will find all the changes that go along with this in our FOX Bet Review.

All the Stars products are available in states in which the operator has acquired a legal operating license, with the list likely to keep expanding in the coming years. New Jersey was the first state that the operator has entered but it is clear that Start Group’s intentions of the US market are a lot bigger than this.

With PokerStars and PokerStars Casino, the operator offers a complete online gambling experience for all players, whichever type of games they prefer, which is exactly what makes BetStars one of the most attractive online gaming businesses in the country for sports betting enthusiasts.

BetStars is owned and operated by one of the top iGaming companies, so it is no wonder that their sports betting platform is just as top-notch as their other online gaming products. Out Betstar test ultimately then came out very positive. If you are looking to join an online bookmaker, take advantage of valuable promotional offers on casino games and experience sports betting in the most modern possible atmosphere, with a site that's easy to navigate, join BetStars today and enjoy the regulated and safe surrounding of one of America’s first legal bookmakers and the range of BetStars bonus offers to match.

User Reviews for Betstars

3.67/5 – 15 User Reviews
  1. Bad customer support
    Sharon Sawyer

    Great game

    I had issue with my account and could not get support becasue of the time, there is no 24 hour support available
  2. free bet with no risk
    Jerome

    I love the welcome bonus offer i can use to play any game and still get it back if I lose it all on my bets. its a great way to start the app.

    -
  3. great app
    Phillip Overton

    I love the app and design, it is attractive and the sound effects are great. it is also easy to use and operate. love it.

    -
  4. more deposit than withdraw methods
    Judith Briggs

    I love that there is a lot of payment options for when you want to deposit money into your account

    But there is not enough withdraw methods, that would have made this perfect app for me
  5. Blocked account
    Lauren C

    The requirements and verification before i can withdraw is neccessary for verification

    But what I do not gt is why my account has to be frozen until I am done with this verifications. the process is complex and it took time for my account to be verified with the documents i provided and i was able to keep using the site and app easy.
  6. Great selection of games
    Jessica

    The game selection is never dull, and I always find something thrilling to play.

    .
  7. The plataform has a great usability
    Luke

    The layout is excellent and it's very easy to navigate. Too fast and well organizated

    the app is not so easy to use
  8. Transparent Terms and Conditions
    Noah

    The terms and conditions are transparent and easy to understand. No hidden surprises.

    -
  9. underperforming app
    Jeff Farley

    So far I've been fine with astropay and skrill, but I believe they could offer paypal and gpay.

    I just haven't had any luck yet with my experience in the app, which has been underperforming to the point of returning to the desktop. I don't know if this is just me, but I don't think so.
  10. bad experience :(
    Jonah N.

    It's a good site but...

    Unfortunately my experience in the casino area is not good. I can never move forward, it seems a bit unfair and limited. Sometimes it hangs a lot and it makes me lose a lot. Not to mention that I needed to use support and they took a while to answer me.
  11. Easy to use
    Marty

    The site is very well designed and developed. It works every time and does not slow my phone or my computer down. It is easy to use for people with different levels of betting experience

    -
  12. Could be better
    Alfred

    I would prefer a better variety of sports to bet on

    -
  13. I like the site
    Harry Russell

    good site, I can bet on sports and the casino which I like. I prefer the casino mostly and there are a lot of games but the sports are good too when an event is on.

    -
  14. Paid for our kitchen
    Patricia Burns

    I bet on this site a lot and win quite often. Had a big win on a casino game using an offer and was able to get a new kitchen!

    -
  15. My wife loves it
    Mr Parkes

    My wife loves this site but I think it is just ok

    I don't win enough on the casino, i lose more times than I win which I don't tihnk is good

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Betstars Sports
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  • Lots of betting markets
  • In-play betting offered
  • USD 500 welcome risk free bet
  • Special promotions and Stars Rewards
  • Cash out your bet - lock your winnings
Betstars Sports Promo
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