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BetMGM Online Casino Review: Is BetMGM Legit or not?

We've tested what BetMGM's Online Casino really offers to new players

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User Reviews 14
Video Review

Welcome to our BetMGM online casino review. First and foremost we imagine you're looking for the answer to whether BetMGM is legit? Well, we can answer this one very quickly — yes.

Licensed to operate in various states across the USA (by the DGE, PGCB and many other licensing bodies) We found that this could be the best online casino in the US. But you'll need to read our review to see how you can get the BetMGM bonus for new customers!

Read More
Payment Methods
PayNearMe
PayPal
Bank Transfer
+
License
Virginia (US) Lottery Board
Withdrawal
1 – 5 Days
Company
MGM Resorts International
Founded
2018
Website
betmgm.com
Available Languages
EN
Customer Support
Email Support
Email
support@betmgmsports.com
Phone
(800) 522-4700
Overall Rating
Rating follows
Theresa
21/05/2023
lots of games
"plenty of things to be doing and playing on. You'll never get bored here!"
Xang
16/05/2023
great bonus
"the bonus is great and I have lots to play on"
User Rating
3.4/5
14 User Reviews
5 Stars
35.7%
4 Stars
28.6%
3 Stars
7.1%
2 Stars
0.0%
1 Star
28.6%

Watch: Our BetMGM Review

Video: BetMGM Casino Review: Everything You NEED To Know 😲

BetMGM Casino Review: Everything You NEED To Know 😲

Last Updated on 11/03/2024
Fact checked by: Josh Schwartz

Welcome Bonus: Very strong welcome package

The welcome bonus at any online casino is always important. At the BetMGM casino there are two different aspects to their welcome offer.

You will be able to avail of a $25 free play, as well as getting your first deposit matched 100%, up to max bonus funds of $1,000. The $25 in bonus funds is risk free as you do not have to make a deposit in order to receive it. All you need to do is set up an account BetMGM casino and be a verified player. You will then need to opt-in in order to take advantage of the 100% deposit bonus.

BetMGM bonus code for 03 2024Notes
Bonus details for the BetMGM welcome offerGrab up to a $1000 welcome bonus by signing up with BetMGM today. You'll need to deposit $10. Click on any of the green buttons, or head over right away here.
Where can you use the BetMGM Casino bonus?You can play BetMGM Casino in the following states: CO, IN, IA, MI, NV, NJ, PA, TN, VA, WV
What games can you play at BetMGM Casino?A wide variety really — blackjack, roulette, baccarat, slots, craps + many more!

You have seven days to use the $25 in bonus funds after you have set up your account with the BetMGM casino. You need to have 150 iRewards points in order to have the bonuses released.

For the BetMGM deposit bonus, it requires a deposit of at least $10. You can avail of this offer within the first five days of opening your account. You will need to turn over these funds 20 times or more in order to have them released as cash. Every $1 you bet on table games will equally go towards the wagering requirements. Otherwise, check out the Betfair bonus code.

The sportsbook also has a welcome offer for new players.  You can avail of a Bet $5, Get $158 in Bonus Bets offer, which is applicable to any event, parlay, or Same Game Parlay you place your qualifying bet on on.  It's live in all US states and ON (except NY, PR, NV), and bonus bets are awarded as two $50 bonus bets and one $58 bonus bet.

Usability: Very well designed

The BetMGM casino website is one of the best ones out there today in New Jersey. It has a very clean looking color scheme and the menu is very easy to navigate. You do not have to spend long before you find the section that you are looking for. Everything is all in one place for you.

One drawback though is that you cannot easily filter through the available games by looking at different variables. The platform itself performs very well as you would expect from a website created by GVC Holdings. While there is no desktop download option for the client, you can play your favorite games on the BetMGM casino platform through all of the common web browsers.

There does need to be a geo-location tag to be downloaded initially to ensure that you are within the state borders in New Jersey and able to play on the BetMGM Casino legally. They also have a BetMGM Casino app for both iOS and Android devices. While there are few games on offer through the mobile version, it still offers a vehicle for high-quality gameplay.

What is the sign-up process For BetMGM Casino?

The sign-up process for BetMGM casino is straightforward, and can be completed within a few minutes. Here’s a simple step-by-step guide that new players can work with for the sign-up process:

  • Visit the BetMGM Website: Navigate to the official BetMGM website using your web browser on your smartphone or desktop. Once you find your way to the sign-up page, ensure to click on the “sign up” or “register” icon. The click will initiate the registration process.
  • Provide Personal Information: Enter your details, including your full name, date of birth, email address, physical address, and phone number.
  • Create a Username and Password: Choose a unique username and a strong, secure password to protect your account for an efficient exciting world of online gaming.
  • Complete Verification: Verify your identity by providing any necessary documentation, such as a copy of your ID or a utility bill.
  • Agree to Terms and Conditions: You should carefully read through the written terms and conditions of BetMGM casino and agree to abide by them.
  • Submit Your Application: Once all of the required information has been entered, click on “submit” and wait for your application to be reviewed.
  • Confirmation: Upon successful verification, you will receive a confirmation email, and you can then log in to your newly created BetMGM casino account and start enjoying the games and promotions.

Devices & App: BetMGM casino legit mobile app

BetMGM offers you one of the better bookmaker apps around for its casino platform, you are able to use it through all of the common web browsers that are in the space today. The provider of the platform for BetMGM casino is legit, being GVC Holdings, which has an established record in the space.

The BetMGM casino Android app and the iOS app allow you to choose from over 160 different games. The selection of games is a little more limited when it comes to the mobile offering, but not so much that it will hinder your online experience. For iPhones and iPads, you need to be using iOS 9 or greater in order to use the app. Androids or tablets with Android 6.0 or greater are compatible with the app.

Deposit & Withdrawal: Limited withdrawal options

There are a few different ways in which you can add funds to your BetMGM casino account. The main method is to use a bank transfer or using an ACH transfer. When making a bank transfer, the bank that you are sending the money from needs to be a partner with BetMGM casino.

You can also use a debit or credit card or Neteller. While the BetMGM casino will not levy any fees on you when using these methods, the third party may decide to do so at their own accord. Finally, you can add funds to your account by depositing cash directly at the MGM Borgata Hotel and Casino in New Jersey. Alternatively, you can use the PayNearMe option to also deposit using cash. Here is an overview of all available payment methods:

PayNearMe
PayPal
Bank Transfer
VIP Preferred
Play+
+ 6

You are a bit more limited when it comes to withdrawing your funds. Unlike our Borgata casino reviews, you cannot use a credit or debit card to withdraw your funds. Therefore, you can use a bank transfer, an ACH transfer, in cash at the casino or Neteller. Withdrawals can take up to three working days sometimes to process. You can only withdraw with Neteller if this was your deposit method.

Ways To Contact BetMGM Casino

Like every other BetMGM reviews out there, we found out that it is pretty straightforward to get in contact with BetMGM Casino, and they offer several convenient methods of assistance or inquiries:

Live Chat

Although it might not always appear to you, BetMGM provides live chat support on their website. Simply navigate to the "Support" or "Contact Us" section of the site, and you should find an option to chat with a representative in real time. This is one way to get help with any issues or questions you may have.

Email

You can also reach out to the casino via email. They have a dedicated email address for customer support inquiries which can be gotten from the website or your account dashboard. You can send a mail detailing your concerns or questions and expect a response within a reasonable timeframe.

Phone (via toll-free number)

For immediate assistance, you can call BetMGM's customer support hotline. They usually provide a toll-free number that you can dial to speak directly with a customer service representative. This option is ideal if you prefer verbal communication or have urgent matters that need attention.

Social Media

Most companies, including BetMGM, maintain active social media accounts. Players can reach out to them through platforms like Twitter or Facebook by sending a direct message or commenting on their posts. While not always as immediate as live chat or phone support, social media channels are monitored, and you should receive a response to your inquiry.

FAQs and Help Center

Before reaching out directly, consider checking BetMGM's FAQ section or Help Center on their website. They often provide answers to common questions and troubleshooting tips, which might resolve your issue without needing to contact support.

Security & Licensing - BetMGM Casino Rating

The BetMGM online casino is part of a well respected organization. MGM Resorts International is well known across the world and are always a beacon for safe and secure gaming no matter where you might be playing or in what form of gambling you are doing at that moment in time.

The BetMGM casino online platform ensures that their encryption technology is well up to date in order for it to be effective to the latest and most common techniques that are used by nefarious individuals.

Currently, all connections with the site utilizes a Symantec Class 3 certificate. You can also enact an extra security feature for withdrawals. If you select ‘Cashout Security’ you can add a security question to the process before a withdrawal can be processed.

The BetMGM casino has a license from the regulators in New Jersey through the Borgata Hotel and Casino license. There are a number of other online casinos in New Jersey that are also operating under this license.

The BetMGM online casino is guaranteed to be a platform that offers fair games that are transparent for the end user. Their license number is NJIGP 15-001. Overall, the BetMGM Casino rating for security is pretty good.

Player Eligibility at BetMGM Online Casino

To complete this BetMGM online casino review, we provide you with information about who can play at the BetMGM online casino. Not all Bet MGM reviews cover these sections, and it is essential to know that whether it is the browser or the Bet MGM casino app, players are to meet specific eligibility criteria. Players must be at least 21 years old to participate in real-money gaming activities, as per the minimum legal age for gambling in the United States.

Players have to be physically located within the states where online gambling is legal. For BetMGM, the casino is legal in 24 states of the United States of America. You have to meet all the requirements and agree to the terms and conditions before you can fall into the group of people who are allowed to play on BetMGM casino.

Players who meet the requirement will need to create a valid account with accurate information. However, players from restricted countries and states will not be able to access the BetMGM casino. Players need to verify their eligibility and understand the legal requirements before participating in real-money gaming on the platform.

Promotions & VIP Program: Regularly rewards players

The BetMGM casino also looks after their existing customers with their regular promotions. They are always bringing out different offers which will provide users with the likes of bonuses and free spins. They run special offers for different sports events that are taking place.

On certain days they also give you special invectives to make a deposit, such as getting 25% cash back on your losses up to $100 when you deposit at least $50 on a Monday. There is always something new and exciting for you to avail of with the BetMGM casino promotions.

There is a loyalty program on the BetMGM casino platform. This is called the iRewards loyalty program and it has five different tiers to it. To get to the next tier, you need to earn a  certain amount of credits in a 12 month period. The tiers are sapphire, pearl, gold, platinum and noir. You can earn the tier credits not just on the BetMGM casino online platform but in any MGM properties across the world.

You will be earning reward points with every game that you play, but there currently are none on offer for their sports betting offering. You earn one point for every $5 you spend on regular best bet MGM slots, $10 on progressive slots, $20 on video poker and $25 on table games.

There are three ways you can redeem these points. You can get comps at any MGM Resorts destination in the United States, you can exchange it for bonus funds or cash or you can get physical items through their store.

FAQ

🙋‍♂️What do you need to do when signing up for an account with the BetMGM casino?

If you want to set up a new account with the BetMGM casino then you will need to take a number of steps. You will have to provide important personal info such as your full name, address and email address. Sometimes they will ask you to verify your identity by submitting a copy of your government ID. When you have signed up for your account, you will then be able to get your risk free $25 bet.

🤔Who is allowed to sign up for a BetMGM casino account?

You need to be at least 21 years old in order to use an online casino in most states. While you can sign up for an account if you are outside of the state borders, you will not be able to play any games on the platform outside of New Jersey. Therefore you need to make sure that you are within state limits.

💵Are you able to limit paying sessions?

There is a feature on BetMGM casino whereby you are able to limit the amount of hours in a given day that are able to gamble. Usually, you will choose this limit of between 1 and 23 hours. Therefore, this chosen number will be the amount of hours you are able to use the platform in a given day.

In this day and age, people are becoming more and more concerned about the privacy of their data. At the BetMGM casino, whenever you trust them with your data, they will keep it confidential. They will not sell or share this data with any third party as per the privacy policy. They also ensure the safety of your account through their controlled access log in and player identification system.

🛑Can you implement spending limits?

With the BetMGM casino platform, you are able to set a limit on how much money you gamble in a given day, week or month. If you try to buy-in for more than this limit in the given period, the transaction will then be blocked. The same goes for when you are playing poker on the platform, you can only spend what you have allowed yourself.

BetMGM Casino In Michigan - Coming soon?

BetMGM is the online version of the famous brick-and-mortar MGM Grand casino. As you would expect from this brand, their online presence is excellent. They have a wide variety of games – everything from video slots to baccarat – to choose from. They have a beneficial welcome offer. The entire place screams “class.”

So we have every reason to believe that BetMGM casino in Michigan will have everything you are looking for. When you don't want to mess around with new sites you've never heard of, playing at the BetMGM casino online in Michigan is going to be a solid choice to make.

BetMGM Casino Michigan Bonus Offers

BetMGM does have a no deposit bonus available for Michigan customers; simply sign up and register for the site and they will put $25 into your account. In addition, with your first deposit, BetMGM will provide you with matching funds up to $1,000 which is a great deal. You'll have to play your no deposit bonus and your matching funds through 20 times in order to be able to withdraw the money. That is generally standard practice with online casinos here in the States.

BetMGM Casino Michigan Customer Service

BetMGM has helpful customer service with one caveat. Their live chat runs excellently but is hard to find. You have to go to the customer service page in order to get it to launch. Otherwise, it works really well. They also have a phone number you can call to talk to someone in person.

For more complex issues that require you to send documents, you can contact them by email. We found that all of their customer service options worked really well. It's just a shame you have to look for the live chat option in order to find it.

BetMGM Casino Michigan VIP Program

Here is what the VIP section is like in New Jersey.

BetMGM has an interesting VIP program. It is tied to their brick and mortar business so you can earn points in it either by playing in their real casino or by playing online. It is a tiered system and the tiers are sapphire, pearl, gold, platinum, and noir. You get points for every dollar you play. The rewards are fantastic, and it is a very satisfying system.

Overall, everything offered by BetMGM casino is top-notch and well worth trying out. We honestly have no complaints about their games, their system or their VIP rewards program. They also have a ton of seasonal rewards you can take advantage of.

BetMGM Casino Review Conclusion: One of the best out there

The BetMGM online casino is one of the best out there in the space today. They have a very good welcome package for new customers and regular promotions for existing users. They have a great library of games from some of the best developers. They also have everything from sports betting to progressive jackpots and a live casino. If you are looking for an alternative casino site, then we suggest having a look at either what happened when we asked Is Golden Nugget online casino legit or just read our Caesars Casino online review. But the BetMGM casino is definitely an option to consider if you are looking to sign up for an online casino account in the United States.

User Reviews for BetMGM

3.43/5 – 14 User Reviews
  1. lots of games
    Theresa

    plenty of things to be doing and playing on. You'll never get bored here!

    -
  2. great bonus
    Xang

    the bonus is great and I have lots to play on

    can be a bit slow for winnings to hit your bank account
  3. good games
    C Kempson

    lots to play and any winnings are quickly in your account

    some additional bonuses would be nice
  4. fantastic spot
    Cliff

    all my favourite games in one spot!

    -
  5. pretty decent casino
    Leslie

    i like the games and I win a decent amount compared to other casinos.

    you can only get the support people through email which isn't very good really
  6. Avoid this online casino
    Dianne M Lawe

    MGM is the lowest paying online casinos I've played on. I've lost over $30K on their site. The entire time I have played on their site, I never won a big bonus, not once! Its the most unfair gambling site I have played on. They just take, take, take with very little return. Most other sites I play on, if you stay on a game that isn't hitting right away, it does eventually hit with a good bonus, but never on MGM. If a game isn't hitting right away, you better get off because they just take your money! Again, the most unfair online casino out there! The games will let you believe your close to getting a good bonus, to keep you playing with the highest amounts showing, but then when you finally do hit a bonus its the lowest amount! Terribly unfair site! Save your money and play somewhere else!

    -
  7. fun
    Kirsten F.

    Fun to play, I have to say that I'm not really missing anything here.

    Obviously, nothing can compare with the actual Betmgm in Vegas...
  8. SCAM
    Jeff L.

    I realize that MGm is a huge corporation. That being said, there should be NO WAY that their online casino would be anything but 100% legit. DONT BELIEVE THAT. FIVE sevens in a row ??? If you bet DONT, nothing but hitting the number, bet Pass line nothing but sevens. I though it was me, so went back in with 50 cent per bet and same thing. FIVE SEVENS IN A ROW ?? This is truly a scam. I know it sounds like sour grapes, but I truly tried every strategy I know of. Bet big, got killed, bet small, it gave a few small wins then got killed.
    Dont believe me, just try with small bets, you will loose no matter what. Have you ever seen 5 sevens on a table in a row??? NO, and you never will.

    SCAM, try it and you will agree. Or better yet, dont waste your money. go to a table somewhere else.
  9. good payout speed
    Carl Bishop

    Good app that does not freeze or lag, as compared to other casinos out there.

    All in all - nice experience and fast payouts.

    Need more reload bonuses.
  10. PLAY ELSEWHERE, YOU ARE PUNISHED FOR WINNING!!
    Tim Johnson

    I loved the games and platform , but doesn't make up for service

    Everything else!, CUSTOMER SERVICE IS THE WORST IVE EVER EXPERIENCED!! I was a loyal player online in Pa, for a couple years. I actually never cashed out until the very end of my yrs playing. I was playing allot and finally started to get cash bonuses and deposit matches like 5 a weekend, but then I hit for a nice, but not huge amount and cashed out. Even though I continued to play hard they stripped me off everything!! I was punished for winning and they are the only place that had ever done that. I play at other online casinos and have won there, but they rewarded my loyalty and that's why I am there and not here. For a couple hundred a week I was getting they would've had 100x that by now and it's only been two weeks so I wish there was a supervisory board that as players we could turn to. They also have me as the first tier lol and as a VIP and hats player I am not, but none will help and they don't even answer emails anymore. GO SOMEWHERE YOU ARE APPRECIATED!!
  11. Don't
    AL Hebert

    Nothing

    There was nothing to guide you in to what is a head. I downloaded the app, it sent me into a live table that I was not ready for. I only deposited 25.00. But I thought I could play some games. NOPE. Right to a live table I was not ready for. I could not get out of where I was and asked the dealer for help?! The dealer responded, no whining at table!!! 90 seconds, and no guide to what was happening. Money gone
  12. Sportsbook
    Michael

    Site is pretty user friendly, deposits/withdrawals are easy. Lots of bonus opportunities.

    Customer service is terrible and inconsistent.
  13. Great Casino
    Theresa Stover

    I like the games, live games and poker. Good payouts and quick payouts too

    i don't have any negative comments for this casino
  14. Loads of slots!
    James Miller

    There's plenty to do on BetMGM casino, including the huge amount of slots. I often find new ones to play, and BetMGM are always introducing new ones to have a go at!

    -

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