Betfair doesn’t offer sportsbetting personally, but is partnered with FanDuel, a company that does. The FanDuel website offers comprehensive sportsbetting features in a neat and orderly package. Players can easily make use of all the features, and if they run into problems, they can rely on the comprehensive customer service section for help. Take a look at our "Is Betfair legal?" review before signing up.
Get to Know Betfair’s Sportsbook
Betfair customer service is impressive, even if the service isn’t offered expressly by the company for sports bettors. Betfair is a major name in sports betting, but doesn’t offer this service to gamblers in New Jersey. Instead, it is partnered with FanDuel and offers all those services through that platform. Players that tap into the platform for sports betting, can rely on it for good dependable customer service as well. The customer support offered is impressive and a reliable tool for serious gamblers.
Betfair Sportsbetting is Designed for Simplicity
Any Betfair customers that are utilizing the FanDuel platform for wagering will be able to navigate around the platform and place wagers with ease. That’s because it’s been designed for simplicity. No matter what sort of sport a player is interested in, it’s simple locating the sport category, looking through the different matchups over the next few days and placing a wager. That’s all thanks to excellent design by the creators of the platform. Gamblers that are looking to place wagers reliably, will enjoy using the FanDuel platform thanks to its design quality.
FanDuel might seem as if its lacking in features because of its simplicity, but thanks to careful design most modern wagering features are available on the website. This includes odds boost promotional offers, live betting and coverage for 15 different types of sports.
Even though the platform is simple to navigate and most new players don’t have issues using it, there is always the possibility for problems to occur. When these issues crop up it’s vital to have reliable customer support to turn to. Customer support is handled by FanDuel specifically, and the Betfair customer looking to get sports betting help or advice can utilize the FanDuel customer service team to get helpful answers quickly and reliably as well.
Sportsbetting Customer Service is Provided by FanDuel
Since FanDuel handles sports wagering for Betfair, the company also handles all the sports betting customer service as well. That means players that are facing a problem with the platform can rely on customer service experts tied to FanDuel for help. There is a live chat team, email support, and a dedicated phone line available to players. There is also a full FAQ section available to players that are in need of help. Between all the different methods available most users don’t have an issue getting help for their issues reliably. Whether that means making a phone call, using live chat on the platform itself, sending out an email or searching through questions and answers for help, players can get answers they desire.
Using the Betfair Customer Service Chat Service
On the FanDuel platform there is a live chat service available to users that are in need of help. If a player is running into an issue that they need resolved, the live chat tool is one of the quickest ways to get help. The player can simply click on “Chat” in the lower right hand corner of the screen to open up the chat box. Once the box is open and ready to go it’s easy to enter in a message, an email address and to connect with the live chat team.
After sending in the necessary information, players can easily talk with the FanDuel Sportsbook Contact about using the platform and how to go about wagering effectively. Sportsbook members interested in working with a Betfair customer service agent will be impressed by the support and help that’s provided on the FanDuel platform for sportsbook members.
Asking for Help through Email
Getting help at Betfair or FanDuel means contacting customer support. That is simple to do when you know about all the different tools available to do just that. Email support is one of the available tools, and it’s simple to make use of. If you run into an issue while wagering, depositing or anything, you can contact the Betfair customer service email address to ask for help. The email is readily available at any hour of the day and you can send out an email asking for help.
To get the most useful answer from customer support make sure you explain your problem in detail when you send in the original email. Also make sure you give your account address so that the members of the support team can verify who you are and which account needs the help. After you as for support help through email, help will come within 24 hours in most instances. This makes email convenient to use and into a tool that you can rely on to come through with the answers. Email is one of the slower methods available today, which is why most users rely on something like chat or phone support or even the FAQ.
Call in for Help
There is no reason to sit around waiting to hear back from customer support. Instead, you can contact customer service directly using the provided phone number. The number is toll-free and readily available to anyone in need of help with an account-related issue. When you decide you want help immediately, just call the number and ask for help. It’s as simple as that and most of the agents will answer any questions you have while you are on the phone. Phone support is one of the fastest ways to ask for help, and it’s a useful tool for just about any situation that you encounter as well.
Research for Answers using the FAQ
It’s not always necessary to talk with customer support to get answers to common questions for an online sportsbook. When gambling at Betfair’s partner site, FanDuel, there is an in-depth FAQ section available to dig for answers. With this tool there are several different categories to look through for help. In each of the categories there is a series of questions and answers that can be used for reference purposes. Interested players can dig through the different sections in search of the most useful answers overall.
The Question Categories
The different questions are split up into related categories in order to make finding help as straightforward as possible. Below are the categories you can look through for help.
- March Madness – Get help concerning the major basketball tournament.
- Deposits, Withdrawals and Taxes – Learn about important money matters concerning the sportsbook.
- Account Help – Get answers for common account-related questions like registration, deleting your account and more.
- Sportsbook Promotions – Learn about how to make use of promotions and the different rules and regulations around this perk.
- Available Markets and Betting Guides – Learn more about wagering at the sportsbook and making the most of the different features here.
- FanDuel Sportsbook – Location Information – Find out about the physical FanDuel location and the sportsbetting opportunities there.
Between all these different categories it’s simple getting answers to most common questions. The FAQ is one of the most useful Betfair customer service tools available, and it’s something that serious gamblers should be looking closely at. For more information about FanDuel in general, see our FanDuel sportsbook operator review to learn all about it.
Even though the FanDuel sportsbook is designed for simplicity and all the options are readily available the moment you begin playing there, it’s common to run into problems and to require help. When you have issues like that, being able to work with customer support is vital. Fortunately, good customer service is available and simple to use as well. Whether using the FAQ section, or one of the other support tools, help is available no matter when you have a problem that you need resolved.
To compare this customer service offering to other top providers, head over to our "Is Unibet scam?" and “Is William Hill legit?” guides.
Conclusion: Customer Service is Quick to Help
The Betfair customer service team is simple to make use of and readily available to serious gamblers having troubles. Any players in need of help after getting started at the sportsbook should reach out for help. Customer support is available at all hours of the day and there are several different tools that can be used to get help.