Virgin Casino Review & Rating 2020
- Nice variety of games
- 90 Ball Bingo
- Good cashback bonus
- Regular promotions
- Mobile game library lacking
- Nice variety of games
- 90 Ball Bingo
- Regular promotions
- Good cashback bonus
- Mobile game library lacking
- Poor loyalty program
"Conclusion: Solid offering"
If you are someone that enjoys playing a variety of different slots games from leading developers or have access to many different types of table games the Virgin Casino offering is well worth trying out. We look at the quick transaction process, the quality regular promotions and the selection of quality games that are seen on this platform. Don’t hesitate and sign up for a new account today and avail of their welcome package.
Read Our Virgin Casino Rating Based On 10 Categories
The Virgin Casino USA online platform has been live in New Jersey since January 2014. They operate under the same online gambling license as the Tropicana Online Casino online platform. The Virgin Casino online platform is a collaboration between the world-famous Virgin Group and the well-known British game operator Gamesys. They have been expanding their offering ever since opening. They are focused on being one of the best in the space and this Virgin Casino review looks at the areas in which they thrive, as well as where improvements need to be made. This objective review will then allow you to see whether or not the Virgin Casino NJ offering is a good fit for your needs.
Security & Licensing - Virgin Casino Rating
The Virgin Casino.com platform is operating under the Tropicana Casino and Hotel in Atlantic City’s online gambling license. The Tropicana online casino also operates under this license. As a result of being overseen by the New Jersey Division for Gaming Enforcement, you know that you are going to be getting an online experience that is fair. The Virgin Casino takes the security of their players very seriously. They use the most up to date encryption technology to protect sensitive data. This is especially important in this day and age where people take their online privacy very seriously. The Virgin Casino online platform owns a license in the following states, so playing in these states is 100% legal.
Virgin Casino: Features & Services Under Review
When it comes to choose from the long list of online casinos, you need to see what areas given offerings thrive and where they fall down. This Virgin Casino review does just that and gives you a Virgin Casino rating for you to compare with other similar offerings you may be considering using.
Games & Live Casino: Wide variety of games
Naturally, due to the Virgin Group being partners with Gamesys on this project, there is going to be proprietary software used for the Virgin Casino offering. This allows for great gameplay that is very aesthetically pleasing. There are more than 200 slot titles to choose from, with many of them being from some of the best game developers in the game like IGT and NetEnt. They also have a number of progressive jackpot slots which give you the chance to potentially win life changing sums with a single spin. There is also a cool feature where if one player hits the jackpot, those other people who were also active recently will get a slice of the action. You also can play different video poker variants, as well as your favorite table games. There are different variants for blackjack, roulette and poker. You also have the likes of Keno, Hi-Lo, baccarat and craps. Finally, one of the more innovative offerings the Virgin Casino has is 90 Ball Bingo. This is a game type that is becoming more people in the online casino space as time goes on. They are one of the only operators in the space to have this bingo jackpot game on offer. There is a free game of it every 30 minutes.
Welcome Bonus: Two pronged offer
One of the best aspects about signing up for a new online casino account is taking advantage of the welcome bonus offer. This is a great way to get your new account off to a good start. The same goes for the Virgin Casino welcome bonus. There are two different parts to it that you can avail of. When you are signing up for a new Virgin Casino account, you can enter in a certain bonus code and you will be able to get $10 worth of bonus funds without having to make a deposit. These can be used on any of the games on the platform. You will be able to cash out these funds when you wager them at least once and you have made a deposit of at least $10.
The second side of the Virgin Casino welcome offer is a real cash back bonus. This sees you getting real cash back (not bonus funds) when you lose 90% or more of your first deposit within 7 days. This counts for deposits of up to $100. At the end of the week, if you have a net loss, this will be matched up to $100 even if it is not at least 90% of your first deposit. There are of course terms and conditions relating to all bonus offers. Therefore, you should have a read through the before availing of any bonus so you are not met with any surprises.
|Bonus Type||Free Funds|
|Example||Open a new account and get $10 completely free.|
|Rollover||Wager bonus funds x1||Max. Time||30 Days|
Promotions & VIP Program: Poor loyalty program
Welcome bonuses are a great way for new players to start off their account and it is a useful tool for the online casino to attract new players. However, it is also important that an online casino rewards their existing players. Virgin Casino has regular promotions for their existing players. This is a great way for them to give back to their loyal user base. For example, they have promotions running at the weekend which give you free bonus funds. They also hand out free spins on a daily basis, as well as other regular offers to keep you coming back for more.
There is a VIP loyalty program for those players who are wagering large sums at the Virgin Casino. For other players, there is a regular loyalty program. You will earn V* Points every time you place a bet on a Virgin Casino real money game. You get a single loyalty point every time you wager $15 on 90 Ball Bingo, $40 on slots and $100 on all other types of games. As a single point equates to $0.01, this is not great value for money so this is not a loyalty program that will be of much use to most players.
Customer Service: 24/7 live chat
There is a solid level of customer support available to you at the Virgin Casino website. Your first port of call when you have an issue will be to check out their database of answered questions in their FAQ section. This will provide you with the answer you need for most basic questions. Otherwise, you can get in touch with a member of their customer support team any time of the day, every day through their live chat option. You will quickly get a response and the team is very good at doing everything they can to ensure that you are happy with your experience. You are also able to ring them on their toll free number, which is also a responsive option. Finally, you can send the team an email but the response times with this option are nowhere near as good as their other contact options.
Deposit & Withdrawal: Many fast options
When you are looking at an online casino, it is important that it offers payments options that are available to you. There are numerous different methods that the Virgin Casino supports. If you are making a deposit you are able to use; E-checks, Online bank transfers, PayNearMe, Visa card, MasterCard, Neteller, Skrill or at the cashier at the Tropicana Casino and Hotel in Atlantic City. Here is an overview of all available payment methods:
The minimum required deposit is $5 and usually your deposits will be credited to your account within seconds. You have access to the same options when withdrawing. However, most of the time you will need to withdraw using the same method as you initially made your deposit with. Generally, the Virgin Casino withdrawal times are pretty good. The most reliable methods to withdraw funds will be through Neteller or Skrill.
Limits & Payout: Wide ranging limits
With more than 200 slots titles, a large percentage of these titles allow you to have minimum bets of $0.20 or less. There are also numerous progressive slot jackpots which give you the chance to win massive sums. What is more is that if you have recently participated in one of these games and someone wins a jackpot, you have the chance to earn part of a fund of between $1,000 and $10,000. There are some very good payout percentages when it comes to the video poker games. The Not So Ugly game for example has a return to player percentage of 99.73%. There are a few different roulette options open to you. American Roulette hit its double zero naturally has the worse odds for the player with the house edge being 5.3%. The Single Zero roulette option has a minimum required spin of $10 but its house edge is only 2.7%. With numerous other types of games on offer, the likes of Baccarat is also a game that has a tight house edge for you.
Usability: Seamless gameplay
The Virgin Casino uses Gamesys proprietary software to operate the platform. This makes it very usable as the gameplay experience is very smooth and aesthetically pleasing. This is a balance that can be hard to find in a lot of online casinos. The design is very sleek and is in the traditional colors of the Virgin Group - red and white. This makes the text pop out nicely. The navigation system is very straightforward and there are not too many options getting in the way. The mobile offering at the Virgin Casino performs in a similar manner to the desktop version in terms of the smoothness of the gameplay.
Devices & App: Dedicated apps
You have dedicated casino apps for the Virgin Casino mobile offering for both Android and iPhone device. This is ideal for those people who like to play casino games on the go. One of the drawbacks is that the mobile offering is not as good as it could be. While the man site has more than 200 casino games to choose from, there are under 50 different games available to play as part of the Virgin Casino mobile offering.
The usability of the mobile platform is very good. The navigation system is straightforward and you have most of the features from the desktop platform available for you to use. The smoothness of the gameplay is top class on the dedicated apps. If you are playing the instant play versions through the mobile web browser, then the gameplay might suffer slightly. Once you are running a decent connection, you can quickly download this app and get started playing some of your favorite casino games on your mobile device at the Virgin Casino.
- Download the Virgin Casino Mobile App from their website or App Store
- Become a Real Money Player by Registering
- Claim Your Bonus & Play Real Money Casino Games at the Virgin Casino
The Virgin Casino is one of the first online casinos in the state to bring 90 Ball Bingo to the table. This is a game that is quickly growing in popularity in the sector in the state. Many see this as being an ideal way of attracting an older audience onto their platforms. You are able to chat to other players during the game and you can play for free every half hour. The stakes vary usually from $1 games to $3 and $5 games. You also have many different variations of poker, as well as options such as Keno and Hi-Lo. The 90 Ball Bingo is constantly looking at new game types and ways in which they can take their online platform to the next level.
Virgin Casino In Michigan - Is it coming?
Virgin Casino is part of one of the biggest companies in the world. It also has the most well-known online casino in the UK. Now they are making a foothold into the U.S. market – and doing so big time. And we hope this will include Michigan sometime soon.
They have yet to create a good welcome offer or loyalty program, but that is probably because they are doing their games first. They have over 200 slot machines and every other type of game you could want. From blackjack to roulette to Texas Hold ‘Em, it is there. We assume they will continue to expand, and better welcome offers and loyalty programs are coming in the future.
Virgin Casino has become the gold standard wherever they have opened up, and we assume will do the same in the United States. Virgin Casino in Michigan is going to be a serious destination. We hope Virgin Casino online in Michigan will become one of the best places to bet.
Virgin Casino Michigan Bonus Offers
While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.
Currently, the welcome bonus at Virgin Casino is a bit weird. You get a no deposit bonus of $10 just for signing up for the site. Then once you play it through once, you can take it out.
When you do deposit money for the first time, you get cashback if you lose at least 90% of your deposit within the first week. This maxes out at $100. There are no matching funds provided at all. The money you get for losing at least 90% of your cash cannot be withdrawn. It has to be bet through.
Virgin Casino Michigan Customer Service
As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.
Virgin Casino does get their customer service right. This signals to us that their welcome bonus and loyalty program issues will eventually be addressed. You can contact them via live chat and get a response within minutes. You can call them up if you want to talk to a real person. And you can send them an email if you need to provide them with documents to prove you had a problem. It will take a couple of hours for them to respond to your email. We tried out all of their customer service options, and they were all excellent.
Virgin Casino Michigan VIP Program
This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey: Virgin Casino's VIP program is a complete mess. You earn a different amount of bonus points depending on what you bet on. For most games, you earn one point for every $100 bet. This is not good.