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Virgin Review US 2024 : Is Virgin Casino legit?

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User Reviews 12

Our Virgin Casino review found that this is an awesome online casino site. After all, any casino with a bonus like the Virgin Casino bonus can’t be bad! Keep reading our guide to Virgin Casino to learn more!

We found that this is a legal and safe online casino. You can enjoy Virgin Casino NJ regulation to get lots of customer protection so that you can relax with your online gaming. This is good news as Virgin Casino has some of the best slots and table games in the US. Take a look below to find out more!

 

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Payment Methods
PayPal
VIP Preferred
Neteller
+
License
Gibraltar
Accepts Customers from
Players from Virginia not accepted
Withdrawal
1 – 5 Days
Company
The Gamesys Group
Founded
2018
Website
virgincasino.com
Available Languages
EN
Customer Support
Live Chat, Phone, Email Support
Email
support@virgincasino.com
Phone
(844) 737-7616
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.5/5
  • Payment Methods
    4.6/5
  • Customer Service
    4.2/5
  • Licence & Security
    4.6/5
  • Rewards & Loyalty Program
    4.4/5
jenny
17/06/2023
good layout
"love to have free games to play as i enjoy those and don't always have the money to get into all the real ones but ..."
Derek
14/06/2023
real cashback is cool
"luckily I live in NJ so I can use their casino, and I'm glad I found it"
User Rating
3.3/5
12 User Reviews
5 Stars
33.3%
4 Stars
25.0%
3 Stars
8.3%
2 Stars
8.3%
1 Star
25.0%
Last Updated on 06/03/2024
Fact checked by: Josh Schwartz

Welcome Bonus: Two-Pronged Offer

One of the best aspects about signing up for a new online casino account is taking advantage of the welcome bonus offer. This is a great way to get your new account off to a good start. The same goes for both the Ocean Resort promo code and Virgin Casino welcome bonus. There are two different parts to it that you can avail of. When you are signing up for a new Virgin Casino account, you can enter in a certain bonus code and you will be able to get $10 worth of bonus funds without having to make a deposit. These can be used on any of the games on the platform. You will be able to cash out these funds when you wager them at least once and you have made a deposit of at least $10.

The second side of the Virgin Casino welcome offer is a real cash back bonus. This sees you getting real cash back (not bonus funds) when you lose 90% or more of your first deposit within 7 days. This counts for deposits of up to $100. At the end of the week, if you have a net loss, this will be matched up to $100 even if it is not at least 90% of your first deposit. There are of course terms and conditions relating to all bonus offers. Therefore, you should have a read through the before availing of any bonus so you are not met with any surprises. Check out our Caesars Casino online review for a relatable comparison.

Usability: Seamless Gameplay

The Virgin Casino uses Gamesys proprietary software to operate the platform. This makes it very usable as the gameplay experience is very smooth and aesthetically pleasing. This is a balance that can be hard to find in a lot of online casinos. The design is very sleek and is in the traditional colors of the Virgin Group - red and white. This makes the text pop out nicely. The navigation system is very straightforward and there are not too many options getting in the way. The mobile offering at the Virgin Casino performs in a similar manner to the desktop version in terms of the smoothness of the gameplay.

Devices & App: Dedicated Apps

You have dedicated casino apps for the Virgin Casino mobile offering for both Android and iPhone device. This is ideal for those people who like to play casino games on the go. One of the drawbacks is that the mobile offering is not as good as it could be. While the man site has more than 200 casino games to choose from, there are under 50 different games available to play as part of the Virgin Casino mobile offering.

The usability of the mobile platform is very good. The navigation system is straightforward and you have most of the features from the desktop platform available for you to use. The smoothness of the gameplay is top class on the dedicated apps. If you are playing the instant play versions through the mobile web browser, then the gameplay might suffer slightly. Once you are running a decent connection, you can quickly download this app and get started playing some of your favorite casino games on your mobile device at the Virgin Casino.

Deposit & Withdrawal: Many Fast Options

When you are looking at an online casino, it is important that it offers payments options that are available to you. There are numerous different methods that the Virgin Casino supports. If you are making a deposit you are able to use; E-checks, Online bank transfers, PayNearMe, Visa card, MasterCard, Neteller, Skrill or at the cashier at the Tropicana Casino and Hotel in Atlantic City. Here is an overview of all available payment methods:

The minimum required deposit is $5 and usually your deposits will be credited to your account within seconds. You have access to the same options when withdrawing. However, most of the time you will need to withdraw using the same method as you initially made your deposit with. Generally, the Virgin Casino withdrawal times are pretty good. The most reliable methods to withdraw funds will be through Neteller or Skrill.

Customer Service: 24/7 Live Chat

There is a solid level of customer support available to you at the Virgin Casino website. Your first port of call when you have an issue will be to check out their database of answered questions in their FAQ section. This will provide you with the answer you need for most basic questions. Otherwise, you can get in touch with a member of their customer support team any time of the day, every day through their live chat option. You will quickly get a response and the team is very good at doing everything they can to ensure that you are happy with your experience. You are also able to ring them on their toll free number, which is also a responsive option. Finally, you can send the team an email but the response times with this option are nowhere near as good as their other contact options.

Security & Licensing - Virgin Casino Rating

The Virgin Casino USA online platform has been live in New Jersey since January 2014. They operate under the same online gambling license as the Tropicana Online Casino online platform. The Virgin Casino online platform is a collaboration between the world-famous Virgin Group and the well-known British game operator Gamesys.

The Tropicana online casino also operates under this license. As a result of being overseen by the New Jersey Division for Gaming Enforcement, you know that you are going to be getting an online experience that is fair. If you don't reside in New Jersey, but you want to try your luck at the Virgin Casino, finding out where is Virgin Casino legal must be one of your top priorities so you can sign up and start playing safely and securely. The Virgin Casino takes the security of their players very seriously. They use the most up to date encryption technology to protect sensitive data. This is especially important in this day and age where people take their online privacy very seriously. The Virgin Casino online platform owns a license in the following states, so playing in these states is 100% legal.

Promotions & VIP Program: Average Loyalty Program

Welcome bonuses are a great way for new players to start off their account and it is a useful tool for the online casino to attract new players. However, it is also important that an online casino rewards their existing players. Virgin Casino has regular promotions for their existing players. This is a great way for them to give back to their loyal user base. For example, they have promotions running at the weekend which give you free bonus funds. They also hand out free spins on a daily basis, as well as other regular offers to keep you coming back for more.

There is a VIP loyalty program for those players who are wagering large sums at the Virgin Casino. For other players, there is a regular loyalty program. You will earn V* Points every time you place a bet on a Virgin Casino real money game. You get a single loyalty point every time you wager $15 on 90 Ball Bingo, $40 on slots and $100 on all other types of games. As a single point equates to $0.01, this is not great value for money so this is not a loyalty program that will be of much use to most players.

Virgin Casino: Features & Services Under Review

When it comes to choose from the long list of online casinos, you need to see what areas given offerings thrive and where they fall down. This Virgin Casino review does just that and gives you a Virgin Casino rating for you to compare with other similar offerings you may be considering using.

Games & Live Casino: Wide Variety of Games Available

Naturally, due to the Virgin Group being partners with Gamesys on this project, there is going to be proprietary software used for the Virgin Casino offering. This allows for great gameplay that is very aesthetically pleasing. There are more than 200 slot titles to choose from, with many of them being from some of the best game developers in the game like IGT and NetEnt. They also have a number of progressive jackpot slots which give you the chance to potentially win life changing sums with a single spin. There is also a cool feature where if one player hits the jackpot, those other people who were also active recently will get a slice of the action.

You also can play different video poker variants, as well as your favorite table games. There are different variants for blackjack, roulette and poker. You also have the likes of Keno, Hi-Lo, baccarat and craps. Finally, one of the more innovative offerings the Virgin Casino has is 90 Ball Bingo. This is a game type that is becoming more people in the online casino space as time goes on. They are one of the only operators in the space to have this bingo jackpot game on offer. There is a free game of it every 30 minutes. You can always head over to the latest House Of Fun free coins.

Limits & Payout: Wide Ranging Limits

With more than 200 slots titles, a large percentage of these titles allow you to have minimum bets of $0.20 or less. There are also numerous progressive slot jackpots which give you the chance to win massive sums. What is more is that if you have recently participated in one of these games and someone wins a jackpot, you have the chance to earn part of a fund of between $1,000 and $10,000. There are some very good payout percentages when it comes to the video poker games. The Not So Ugly game for example has a return to player percentage of 99.73%. There are a few different roulette options open to you. American Roulette hit its double zero naturally has the worse odds for the player with the house edge being 5.3%. The Single Zero roulette option has a minimum required spin of $10 but its house edge is only 2.7%. With numerous other types of games on offer, the likes of Baccarat is also a game that has a tight house edge for you.

Additional Offers

The Virgin Casino is one of the first online casinos in the state to bring 90 Ball Bingo to the table. This is a game that is quickly growing in popularity in the sector in the state. Many see this as being an ideal way of attracting an older audience onto their platforms. You are able to chat to other players during the game and you can play for free every half hour. The stakes vary usually from $1 games to $3 and $5 games. You also have many different variations of poker, as well as options such as Keno and Hi-Lo. The 90 Ball Bingo is constantly looking at new game types and ways in which they can take their online platform to the next level.

Virgin Casino FAQs

Is Virgin Casino legit?

The 90 Ball Bingo is certainly legit. They have been operating under the Tropicana Casino and Hotel’s online gambling license in recent years, which means that their activities are overseen by the New Jersey Division of Gaming Enforcement.

What types of games are on offer at Virgin Casino?

There are more than 220 different games on offer at the Virgin Casino. You can choose from over 200 different slots from some of the leading developers in the space today. You also can play variants of video poker and blackjack, as well as Keno, craps baccarat, Hi-Lo and 90 Ball Bingo.

What methods can you use to fast deposit at the Virgin Casino?

If you are looking to make a quick deposit, most of the deposit options will work for you. However, when withdrawing, usually Neteller and Skrill will be the best choices if you want to make a fast withdrawal.

Can I play at the Virgin Casino in my state?

You can sign up for a Virgin casino account legally no matter where you may be. However if you want to actually play a game then you will need to be within state lines or else the game will freeze on you.

How does the Virgin Casino welcome bonus package compare to others?

The Virgin Casino bonus package is very unique when you compare it to most other similar offerings. You can get bonus funds without making a deposit, as well as getting real cash back if you lose your first deposit inside of a week.

Virgin Casino In Michigan - Is It Coming Soon?

Virgin Casino is part of one of the biggest companies in the world. It also has the most well-known online casino in the UK. Now they are making a foothold into the U.S. market – and doing so big time. And we hope this will include Michigan sometime soon.

They have yet to create a loyalty program, but that is probably because they are doing their games first. They have over 200 slot machines and every other type of game you could want. From blackjack to roulette to Texas Hold ‘Em, it is there. We assume they will continue to expand, and bigger bonus offers and loyalty programs are coming in the future.

Virgin Casino has become the gold standard wherever they have opened up, and we assume will do the same in the United States. Virgin Casino in Michigan is going to be a serious destination. We hope Virgin Casino online in Michigan will become one of the best places to bet.

Virgin Casino Michigan Bonus Offers

While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.

Currently, the welcome bonus at Virgin Casino is a no deposit bonus of $10, just for signing up for the site. Then once you play it through once, you can take it out.

When you do deposit money for the first time, you get cashback if you lose at least 90% of your deposit within the first week. This maxes out at $100. There are no matching funds provided at all. The money you get for losing at least 90% of your cash cannot be withdrawn. It has to be bet through. See what kind of bonus offer you can receive to use on the Celestial King slot machine.

Virgin Casino Michigan Customer Service

As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.

Virgin Casino gets their customer service right. You can contact them via live chat and get a response within minutes. You can call them up if you want to talk to a real person. And you can send them an email if you need to provide them with documents to prove you had a problem. It will take a couple of hours for them to respond to your email. We tried out all of their customer service options, and they were all excellent.

Virgin Casino Michigan VIP Program

This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey: To climb up Virgin Casino's VIP program , you have to earn a different amount of bonus points depending on what you bet on. For most games, you earn one point for every $100 bet.

Virgin Casino Review Conclusion: Solid Offering

Overall, the Virgin Casino has a very solid offering. They have a decent amount of games on offer, with more than 200 slots titles and a lot of variations of table games. They have an interesting welcome bonus and they regularly reward their current players. Their mobile game library is lacking a bit as well as their loyalty program. However, as a whole they have an offering that will suit the needs of most players. You have great games, nice bonuses and plenty of banking options to choose from.

Virgin Casino NJ - Ticks all the boxes.

New Jersey bettingWhen compiling our research on Virgin Casino NJ, our experts discovered a legitimate license, a land-based affiliation, and plenty of security features, further cementing Virgin Casino’s stake to claim the title of the most reputable online casino throughout New Jersey.

Upon joining the site, Virgin Casino NJ players can enjoy a solid selection of online entertainment, including popular slots like Secrets of the Phoenix, Mystery Wilds, and Balloonies Farm. Alongside popular US slots, customers can also test their luck at some exciting table games like roulette, blackjack, and baccarat. However, if your online gaming activity spreads a little further than the traditional table classic, Virgin Casino NJ players can also enjoy some unique games like 90-ball bingo.

The site also offers new customers an admirable sign-up offer - a risk-free $100 bonus that is returned in withdrawable cash should your online casino activity fall short of the mark.

User Reviews for Virgin Casino

3.33/5 – 12 User Reviews
  1. good layout
    jenny

    love to have free games to play as i enjoy those and don't always have the money to get into all the real ones but i can always find something to play at virgin and it is never boring or hard to find my way around either i really enjoy it

    nothing has happened yet to put me of using the site
  2. real cashback is cool
    Derek

    luckily I live in NJ so I can use their casino, and I'm glad I found it

    don't get how the free games ask for a deposit??
  3. Best for slots
    Ryan

    The online slots are my faves as I love the fact they have big titles there including the cleopatra one. The new slots area is good but be aware that most of those are old slots that are only new to this casino...

    See above about the old slots. Still good to see them at virgin though.
  4. great if your in nj...
    Georgia O’brien

    not so great if not - i love the look of the site and would love to play there but i am never going to be near nj so it looks like i cannot play :(

    only good for you if you live in nj or can get there
  5. Very user friendly
    MSUSA

    Everyone always talks about how good the games are - and they really are - but I want to say how user friendly the site is. They've got good payment methods too, so I didn';t have any issues with that. Few places do online bingo so I often go into that section to make a change from slots.

    I wish I could win more bingo prizes haha
  6. one of my favourites
    Liza

    I play games on a few different sites and this is one of my favourites. The site works really well and it is well laid out so you do't get confused

    -
  7. I like it
    John Ginster

    i'm new to games but this is easy to use

    would be good to have more explanations of offers for beginners
  8. Withdrawal not the fastest
    Damien

    i thought since i had a virgin bank account my withdrawal would be quicker as they're owned by the same guy but no dice. Same time to withdraw as my friend who has a different bank

    -
  9. slow deposit
    Farthic

    lots of games

    i couldn't figure out how to deposit and it took me time to get it sorted out
  10. good fun
    Andrew Webb

    a good fun site. Lots of games that are entertaining to me.

    -
  11. You are taking a chance
    MONICA JONES

    you can gamble

    When I first started on this site you would get calls to see how you doing and they they will give you reward money to gamble . They do that so you can keep spending your money with them until you become a VIP once you become a VIP based on the money you loose and if you don't continue losing they do not call you anymore and you lose your VIP rewards(unbelievable)
  12. winning
    MONICA JONES

    Positive you can gamble

    Winning. One day I played for 3 hours and still did not win anything or even get my money back . I like to play the game video poker and play it live all the time at MGM, Hardrock, and have won several times so I personally thing their machines are rigged but sometimes I give it a shot to see if anything has changed.

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