Read Our Tropicana Online Casino Rating Based On 10 Categories
Welcome to our Tropicana casino online review. The Tropicana Casino NJ operates through the Tropicana Casino and Resort that is in Atlantic City. Their Tropicana Casino online casino games platform uses software from Gamesys. They have been in operation in the state since November 2013, which makes them one of the pioneering online platforms in the state. They exclusively put their efforts into their online casinos — and especially their $100 cashback offer.
They are a well-known brand, they have a quality game platform and a great library of different titles to choose from. This makes them a popular draw in the state, having built up a loyal user base over the years. This Tropicana Casino rating and review showcases everything you need to know about this online platform before signing up for an account.
TABLE OF CONTENTS
Security & Licensing - Tropicana Casino Rating
A lot of questions will relate to if Tropicana Casino is safe or if Tropicana Casino is legit? People take their online privacy very seriously, so they want to make sure that they can trust an online platform before trusting them with their funds. The Tropicana brand is well known in gambling circles and they always take the privacy of their users very seriously. They use the best of the best when it comes to encryption technology to ensure that their players are kept safe.
- Interesting welcome bonus
- Regular promotions for players
- Nice variety of games
- 24/7 live chat support
- Slow loading times on mobile platforms
- Poor loyalty program
They operate under the same New Jersey online gaming license as the Virgin Casino online platform through the Tropicana Casino and Hotel in Atlantic City. This means that all of the games on this platform are deemed to be fair and they are overseen by the New Jersey Division of Gaming Enforcement.
The Tropicana Casino online platform owns a license in the following states, so playing in these states is 100% legal.
Tropicana Casino: Features & Services Under Review
The process of deciding on the best online casino for your needs takes some time. There are many options out there, all with their own pros and cons. This Tropicana online casino review showcases the areas where this offering can improve and those areas in which they currently excel.
Games & Live Casino: Wide variety of games
There is a decent selection of Tropicana Casino slots games, with more than 210 titles to choose from. These are from some of the leading developers in the space today, such as Microgaming, IGT and NetEnt. The site uses proprietary software from Gamesys which allows for a top-quality gameplay experience and a great aesthetic appeal. There is even a section where you can play your favorite games for free, without having to use any real money. There are classic slots on offer, as well as ultra-modern video slots that have the latest features and best graphics in the business. You can choose from a range of options for progressive jackpots, which give you the chance to win a life-changing sum after just a single spin. There are also different variations of video poker on offer. Of course, you have numerous types of table games and different variations on offer. These include the likes of roulette, blackjack, keno, baccarat, craps and different poker games. Our latest coverage looks at free Bingo Blitz credits – providing you with something different.
Welcome Bonus: Different types of welcome bonus we found in our Tropicana online casino review
Unlike most of the online casinos in the space today, the Tropicana Casino online gambling platform does not offer traditional types of welcome bonuses for new players. Traditionally, these welcome bonuses are used by online casinos to try and attract new players. These bonuses give players a nice start to their new account if they manage to reach the wagering requirements of the respective offer.
There are two different parts to the Tropicana online casino bonus offer for new players. If you have a valid promo code, you will be able to earn up to $100 in bonus funds without having to make a deposit. You will need to meet the wagering requirements and deposit at least $10 before these bonus funds can be withdrawn as cash. The bonus funds only need to be wagered once before they can be cashed out. The other part of this offer for new players concerns your first deposit. When you make a deposit of at least $10 and place a bet, you will receive cash back of up to $100 depending on the size of your first deposit if you lose 90% of your initial deposit in the first week of having made this transaction. Therefore, you are effectively getting a mulligan with your first few bets on the platform.
How does this bonus compare with other top offers, though? Take a look at our Ocean Resort casino promotions guide for a good comaprison.
Bonus & Requirements
|Example||Cash back of up to $100 depending on the size of your first deposit if you lose 90% of your initial deposit in the first week|
|Rollover||1x Bonus Funds||Max. Time||30 Days|
Promotions & VIP Program: Poor loyalty program
While new customer bonus offers are great when you are signing up for a new account, online casinos also need to look after their existing customers. This is done through regular promotions. The Tropicana Casino is always running new and exciting promotions for this player base. Prizes will range from free spins to bonus money and cash back prizes. These promotions change on a regular basis, so it is well worth keeping an eye out on the promotions page every so often so you can avail of the latest offers before it is too late.
There is a VIP program at the Tropicana Casino platform if you are a high volume user. You can build up your tier points and Trop advantage points which will earn you comps at the casino in Atlantic City, as well as getting free tickets to shows and sporting events, trips to Las Vegas and so on. There is also a regular loyalty reward program that you will automatically be part of when you sign up for an account on the platform. You earn a single Trop point for every $15 bet on 90 Ball Bingo, for every $40 bet on slots and for every $100 bet on other games. You can eventually exchange these points for cash or bonus money. A single Trop point can be exchanged for $0.1 in cash, which is not very flattering at all.
Customer Service: 24/7 live chat
There is a top quality customer support offering at the Tropicana Casino. The best thing to do if you have a straightforward question or query is to consult the comprehensive FAQ section on the website. You can also get in touch with a member of the customer support team almost instantly through their live chat option. The team is contactable on a 24/7 basis, so you will get a live chat response any time of the day. You can also send the team an email, but this will take longer for you to receive a response. Finally, you also have the option to give them a call over the phone. Generally, the wait times are not long but if you are trying to deal with a complex issue then it may take some time for this to be fully rectified. Check out our review for the Celestial King slot machine to see how their customer service compares.
Deposit & Withdrawal: Many options
When it comes to an online casino, an unglamorous but important aspect to consider is the banking options of a given platform. You want to make sure that you will be able to quickly add and withdraw funds from your account with payment methods that are available to you. There are a few different options for you to choose from on the Tropicana Casino online platform.
You can deposit by; ACH online transfer, online bank transfer, Neteller, Skrill, MasterCard, Visa, PayNearMe and by depositing cash at the cashier cage at the Tropicana Casino and Hotel in Atlantic City. Here is an overview of all available payment methods:
Generally, e-wallets such as Skrill and Neteller will have the fastest processing times for your transactions. A lot of customers will have issues when it comes to depositing with debit or credit cards, so this is generally to be avoided unless you have been able to make deposits on other similar platforms in the past with this option.
For the most part, it is advisable and even required for you to use the same withdrawal option as the method you used to deposit your funds initially. Your withdrawal generally will be processed inside of three working days. You may need to verify your identity when you are making your first withdrawal on the platform.
Limits & Payout: Variety of stakes
Tropicana Casino has a nice range of games to choose from and as a result, you have many different options when it comes to limit and payouts. There are some video poker options that have some of the best payout percentages around. For example, Deuces Wild has a RTP of 99.73% and the Triple Double Bonus has a RTP of 99.58%.
For the slots offering, there are countless titles that allow you to spin for less than $0.25 a go. This is preferable for most types of slots players. For those who enjoy playing roulette, there is a high stakes variant in which has a minimum required bet size of $10. This is a good option to play because the house edge is reduced to 2.7% from the standard 5.3% edge that is seen with the double zero variant. For the 90 Ball Bingo offering, you can choose from a variation of buy-ins; $5, $2 and $1. Check out our Draftkings casino review to see what other casinos are offering by ways of limits and payout maximums.
Usability: Great desktop platform
Generally, the Tropicana Casino platform is very easy to use and to navigate. The color scheme allows the text and graphics to pop out, making it very easy to read. The menus are not cluttered so you can quickly find exactly what you are looking for without being overwhelmed with countless options. The games themselves are of a high quality thanks to using some of the leading developers in the space. This is paired with the proprietary software from Gamesys that they are using on this platform. Gameplay is smooth and the graphics will blow you away on some of the newer games that are on offer. Their mobile offering is solid, but there are some things they can work on when it comes to usability on this front, that will be explored in the next section.
Devices & App: Mobile offering has slow load times
A lot of people like to play their favorite casino games on the go, no matter where they will be this is made possible thanks to smartphones and tablets. Therefore, these players will place a heavy emphasis on the mobile offering of an online casino they are thinking about signing up for. There are dedicated casino apps for iOS and Android devices when you are playing with the Tropicana Casino. These Tropicana online casino download apps give you a solid offering and the gameplay is usually smoother than if you were playing on your phone’s mobile web browser on the instant play option. You will have the same features that are on the desktop version when you play on your mobile device. Some players have had issues when it comes to their games freezing according to our Tropicana online casino review. This means that you will have to stop the session and restart the app. The load times are also a bit on the slow side. There is also a limited game library on offer, which is also a bit of a drawback. Therefore, the mobile offering at the Tropicana Casino is solid but nothing to write home about.
- Download the Tropica Casino App to Your Phone
- Register an Account with Tropicana Casino
- Choose from a Limited Library of Mobile Games
Tropicana Online Casino Review: Additional Offers
The folks at Tropicana Casino are always looking at new game types they can bring to the table to keep their players entertained. One of their big new draws at the moment is their 90 Ball Bingo game. These games are proving to be popular, having three different buy-in options. There are a few different ways you can win in the game, but there is a somewhat low return to player percentage on this offering. You also have access to niche casino games like Keno, Hi-Lo, and Slingo. They also have niche variants of popular table games, such as the High Stakes Roulette that has a good house edge.
Tropicana In Michigan - Coming soon?
Tropicana online casino is the Internet version of their brick and mortar casinos. As you would expect, Tropicana online is excellent, and we hope that when it comes to Michigan it will be just as fantastic. They have hundreds of video slot machines, blackjack, keno, baccarat, and pretty much every other table game you can think of. They have literally mirrored their brick-and-mortar casinos into the online world.
They have a well-earned reputation as one of the best companies in the business. Your bets at the Tropicana will be fair and we’re fairly sure you'll have a good time. Tropicana casino in Michigan is first-rate and top of its class. You can have faith in the Tropicana casino online in Michigan.
Tropicana Michigan Casino Bonus Offers
While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.
Tropicana has one of the most interesting sets of welcome bonuses offered by any casino in America. They are clearly well thought out and are in the interest of the player. First, you get $100 as a no deposit bonus. Simply sign up for the site and they will put $100 into your account. And unlike some online casinos that require you to bet the money through multiple times before you can withdraw, Tropicana only requires you to bet it through once.
Then if you do make a deposit – and manage to lose during your first week of betting – they will refund you 90% of your losses up to $100. That's a great deal because we all have bad weeks from time to time. Taken together, these two bonus offers are truly exceptional.
Tropicana Michigan Customer Service
As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.
What do you expect from Tropicana customer service? Excellence. And that's what they deliver. Whether you are contacting them through their live chat service, which is available 24 hours a day, seven days a week, calling them up to talk to a representative, or sending them an email they always get back in touch quickly and with the right information. Tropicana really offers the full package when it comes to games, welcome offers and superior customer service. This is the real deal.
Tropicana Michigan VIP Program
This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey: The VIP program is where they falter. In general, you have to bet $100 to earn one VIP point. So, in order to earn enough points to exchange them for something good you are going to have to bet a ton of money. But with everything else at Tropicana being so good we can forgive them for having a not so great VIP program. You might want to take a look at the offerings from our Goldennuggetcasino.com reviews or Borgata casino review instead.