SugarHouse Casino Review & Rating 2020
- Massive library of games
- Great welcome bonus
- Quality loyalty program
- Many banking options
- Massive library of games
- Great welcome bonus
- Quality loyalty program
- Many banking options
- No downloadable desktop client
"Conclusion: One of the best around"
The SugarHouse online platform is one of our favorites on the scene today. You will be hard pressed to find a casino online that has a better library of games and that has such a viable welcome offer. It is definitely a casino we will be using long into the future and you should too.
Read Our SugarHouse Casino Rating Based On 10 Categories
The SugarHouse Casino online platform launched initially in September 2016. They did so by using the Golden Nugget online license. At the time of entry, there were many other operators in the sector, but the SugarHouse Casino platform operated out of Atlantic City has been carving its own piece of the pie. They have a top-quality library of games, a solid proprietary software platform, interesting bonuses, and a smooth gameplay experience. Therefore, they certainly have a lot going in their favor.
There is a SugarHouse Casino downloadable app too for mobile players which also has a decent selection of games for you to choose from. This SugarHouse Casino review looks at these different features, which allows you to make an objective decision as to whether or not this SugarHouse Casino online gambling platform is the right choice for your needs.
Security & Licensing - SugarHouse Casino Rating
A common question people have is whether or not the SugarHouse is legit or if SugarHouse Casino is safe? The answer to this is certainly yes. The SugarHouse Casino age limit is set at 21 years old as per the state laws in New Jersey. As top online casinos expand across the United States as state governments legalize the activity, this age limit may fall to 18 years old in a lot of states. They take the security of their players very seriously and they make sure that they are implementing the best encryption technology to prevent any potential breaches.
The SugarHouse Casino legal team ensures that their platform is fully compliant to the rules and regulations of the New Jersey Division of Gaming Enforcement. They operate under the same license in New Jersey as both the Betfair Casino and the Golden Nugget Casino. These are all under the umbrella of the Golden Nugget Casino’s online casino license. The SugarHouse Casino online platform owns a license in the following states, so playing in these states is 100% legal.
SugarHouse Casino: Features & Services Under Review
When it comes to looking at the best online casinos, there are a number of different variables that you need to consider before committing to one of them. This SugarHouse Casino review takes into account both the strengths and weaknesses of their online platform. This allows you to make a measured decision as to whether or not this is the right online casino for you.
Games & Live Casino: One of the best game libraries
The SugarHouse Casino online platform has one of the best library of games in the space. They operate under proprietary software and this is reflected in the gameplay experience. There are more than 500 different slots for you to choose from. These range from classic titles to the latest innovative titles. They cater for slots from the best game developers in the space such as Konami, NetEnt, IGT and NYX. They are constantly adding new games to their offering, which can be seen in their new games tab. All of the slots will have minimum wagers that are not more than $2. There are many different bonus games but there are not really any games that are exclusive to this platform.
You can also play all of your favorite table games on the platform, such as SugarHouse Casino blackjack, stud poker, baccarat, keno, craps and roulette. There are more than 15 video poker variants that you can play, six different blackjack titles and four different types of roulette. At the SugarHouse Casino, they have a wide ranging poker room and sports betting offering. Finally, they also have a live dealer casino for a more realistic experience. You can play different types of blackjack, two types of roulette, baccarat, three card poker and ultimate Texas hold em poker through the live dealer offering.
Welcome Bonus: Easy bonus to cash
When it comes to looking at the features of an online casino, one of the areas in which everyone will look to see is their new customer welcome bonus. This is a great way to get your new online casino account off on the right foot. At the SugarHouse Casino, there is a deposit bonus worth 100%. This means that your first deposit will be matched by the casino, up to max bonus funds of $250. There is a SugarHouse Casino promo code you need to enter before you make this deposit. You will have 14 days after you have signed up for an account to make your first deposit and to receive this offer. You only need to wager these funds one time in order to have them cashable. This is unprecedented in the sector, with most online casinos requiring you to wager bonus funds at least 20 times before they can be cashed out. You will have 30 days after receiving these bonus funds in order to reach the wagering requirements. These bonus funds need to be wagered on slots, live dealer games or video poker in order to meet the wagering requirements.
First Deposit Bonus may only be claimed once per person across all Rivers and SugarHouse websites.
|Bonus Type||Deposit Bonus|
|Example||Deposit $100, get $100 Bonus|
|Rollover||1x Bonus Funds||Max. Time||30 Days|
Promotions & VIP Program: Top quality loyalty program
While there is a good welcome bonus for new players at the SugarHouse Casino, they also reward existing players for their continuing loyalty. There are regular promotions for these players. These are in the form of regular jackpots. Free play bonus funds, deposit bonuses and free spins. These regularly change, so it is always a good idea to regularly check back on the promotions page to avail of the latest offers.
There is also a loyalty rewards program available as part of the SugarHouse Casino offering. Some say that this is one of the best programs of its kind in the sector. Any time you make real money wagers you will earn loyalty reward points. The amount of points you earn depends on the return to player percentage of the given game. There are currently ten tiers for the loyalty reward program. Every time you get to the next tier you will receive a free spin for the SugarHouse Casino Prize Wheel. You are guaranteed a prize of between $1 to multiples of hundreds of dollars. You have greater odds of hitting a big prize as you reach the higher levels of this loyalty reward program. You will be able to exchange your loyalty points for prizes, such as cash and bonus funds.
Customer Service: 24/7 email support
There is a solid customer support offering available to you at the SugarHouse Casino. If you have a basic question or query, your first port of call usually will be to check out their comprehensive FAQ section. This will have the answer for most of your standard questions. Otherwise, you can get a quick response by using the live chat feature. This feature is available between 10 AM and 4 AM EST. If you want an answer to a query in hours outside of the live chat opening hours, you can send them an email. The email inbox is monitored on a 24/7 basis and you can usually expect a quick response. Finally, there is also a toll free phone number you can ring if you want to talk directly with a member of the SugarHouse Casino customer support team.
Deposit & Withdrawal: Many options
There is a nice range of different banking options for you to choose from with the SugarHouse Casino online platform. You are able to make deposits by; Visa card, MasterCard, ACH online transfer, SugarHouse Casino prepaid card, Online bill pay, PayPal, Neteller, PayNearMe, Wire Transfer and by going to the cashier at the Golden Nugget Casino in Atlantic City. Here is an overview of all available payment methods:
For the most part, you will have to make a deposit of at least $10 and some of the options will only allow you to deposit $500 in one go.
The options to make a withdrawal are a bit more limited. You can use; ACH online transfer, SugarHouse Casino prepaid card, check in the mail, Neteller and go to the cashier at the Golden Nugget Casino in Atlantic City. Generally, it will take as much as 72 hours for your withdrawal to get approval and be processed. Often times if it is your first withdrawal you will have to show a proof of your identity before they process it.
Limits & Payout: Very good options
In terms of limits, there are some withdrawal methods that curtail the amount you can deposit in a given go. For games, there are varying limits and payouts depending on the particular game at hand. There are 14 different types of video poker on offer at the SugarHouse Casino. The highest paying out video poker on the platform is Jacks or Better, which has a RTP of 99.54%. You can play video poker for only $0.10 a hand. For blackjack, the lowest price per hand you can play is $0.25 and you can wager as much as $100 per hand. For most of the slots titles, the minimum required wager is lower than $0.50. The roulette options allow you to spin for $1 a go and each hand of Let it Ride and Three Card Poker will be $1 to play.
Usability: Very easy to use
Thanks to the great proprietary software that is used by SugarHouse Casino, the usability of the entire platform is of a high quality. It is through Rush Street Interactive that the software is provided. They are the owner and operator of numerous commercial casinos across the US, includes the SugarHouse Casino that is in Pennsylvania. They have deals with some of the leading game developers in the game, which is why there are so many top quality titles on offer through this platform. The casino design is very clean and easy to navigate. You will not be looking long when trying to find a certain piece of information. The gameplay experience is smooth and is very visually appalling. Overall, this is one of the better online casinos when it comes to usability.
Devices & App: Dedicated mobile apps
If you are playing at the SugarHouse Casino on your desktop device, you will have to play through your web browser. Most of the popular browsers for both PC and Mac are catered for. If you are a mobile player, you have the choice to play through your mobile web browser or to download a dedicated app for your respective device. The SugarHouse Casino has dedicated apps for Android and Apple devices. If you are using an Apple device, it will need an iOS of at least 8.4 in order for it to operate properly. There is a decent library of games available for you to play through the mobile SugarHouse Casino platform.
- Get SugarHouse Casino App on Your Device
- Become a Real Money Player by Making a Deposit
- Claim Your Bonus & Choose Your Mobile Casino Game
As you have seen, there are many different types of games and innovative features that are on offer at the SugarHouse Casino. They have many features that are not seen in most online casinos, such as live dealer casino games, sportsbooks and keno. You can also play new and exciting varieties of slingo, which is a combination of casino slots and bingo games. As well as having a normal sportsbooks, they also have an offering for virtual sports. They were the first online casino in the state to launch this type of feature back in 2017. The current virtual sports on offer are dog racing horse racing, motorcycle racing, car racing and soccer. These will take place every four minutes or so and you can bet as little as $2 on the outcome of these games.
SugarHouse Casino In Michigan - Ready to launch?
SugarHouse is where you go when you want a wide selection of video slot machines, and we think that when it opens its virtual doors in Michigan, it will be the same. They have over 500 for you to choose from which is a lot more than most online casinos. They also have a wide selection of table games from blackjack to baccarat.
It's easy to navigate between games so no matter what mood you are in you can find something that you will find fun to play. They also have a decent bonus offer. SugarHouse Casino in Michigan is a reputable place to play casino games. The SugarHouse casino online in Michigan has you covered when you are ready to have fun.
SugarHouse Casino Michigan Bonus Offers
While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.
For SugarHouse casino’s welcome bonus, simply enter the promo code before you make your first deposit and get matching funds up to $250. You can't withdraw the bonus money. But you only have to play it through once – which is a great deal when you compare it to the online casinos that require you to bet your money 20 times before you can withdraw it.
So, take your bonus money and bet it. If you win you can withdraw your winnings minus the amount of bonus money you bet with. And obviously when you bet with bonus money if you lose you lose nothing.
SugarHouse Casino Michigan Customer Service
As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.
SugarHouse Casino has excellent customer service. You can contact them via live chat between 10 a.m. and 4 a.m. and get an immediate response. You can also call them up and talk with a real person 24 hours a day. If you have a problem that requires you to send them documents to sort out, you can send them an email. It will take a couple of hours for you to get an email response. We tried out all three forms of customer service and found that they all gave correct responses to even the most complex questions.
SugarHouse Casino Michigan VIP Program
This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey.
The SugarHouse casino VIP program works like this: every time you place a bet you earn points in the program. The program has 10 levels. Each time you go up a level you get to spin the SugarHouse Casino Prize Reel. This reel has various prizes from one dollar up to several thousand dollars. Plus, each level you go up has its own rewards. Virgin and a lot of other casinos could learn a lot from the way that SugarHouse makes their VIP program fun and profitable.
They have one of the best loyalty reward programs around and their welcome bonus is very good. Their proprietary software makes for a good all round experience. If you are looking for a new online casino, you can't go wrong with the SugarHouse Casino.