PlayMGM Casino Review & Rating US 2021
- Live casino
- Massive variety of games
- Great promotions
- Strong welcome offer
Read Our PlayMGM Casino Rating Based On 10 Categories
This PlayMGM casino review looks at the different variables that make this online platform what it is today. MGM Resorts is a world-renowned casino company with a presence in many states in the US.
It was in August 2016 that the company took control of the Borgata Hotel and Casino in New Jersey. It was in August 2017 that they subsequently launched their online casino platforms - the PlayMGM casino online platform.
The license for this platform is through the Borgata Hotel and Casino, with their technology supplier being GVC Holdings. There are a number of other online platforms that are also operating under this license. The PlayMGM casino strives to bring their company's experience in the gambling sector to bear to make it the best experience as possible for their users. If you are looking for an alternative by the end of the review then we suggest having a look at either our Is Golden Nugget online casino legit or Caesars Casino online review.
TABLE OF CONTENTS
Security & Licensing - PlayMGM Casino Rating
The PlayMGM online casino is part of a well respected organization. MGM Resorts International is well known across the world and are always a beacon for safe and secure gaming no matter where you might be playing or in what form of gambling you are doing at that moment in time.
The PlayMGM casino online platform ensures that their encryption technology is well up to date in order for it to be effective to the latest and most common techniques that are used by nefarious individuals.
Currently, all connections with the site utilizes a Symantec Class 3 certificate. You can also enact an extra security feature for withdrawals. If you select ‘Cashout Security’ you can add a security question to the process before a withdrawal can be processed.
The PlayMGM casino has a license from the regulators in New Jersey through the Borgata Hotel and Casino license. There are a number of other online casinos in New Jersey that are also operating under this license.
The PlayMGM online casino is guaranteed to be a platform that offers fair games that are transparent for the end user. Their license number is NJIGP 15-001. Overall, the PlayMGM Casino rating for security is pretty good.
- Live casinoGreat promotions
- Wide variety of games
- Easy to use platform
- Good mobile appsCons
- Live casino only open at certain hours
- No game filters
The PlayMGM Casino owns a license in the following states, so playing in these states is 100% legal.
PlayMGM Casino: Features & Services under Review
It is important that you do your homework when it comes to choosing a real online casino. You are going to be spending a lot of time on this platform and you want to ensure that you are getting the best experience as possible for your specific needs.
Games & Live Casino: Wide selection of games
The software that is used for the PlayMGM Grand online platform is provided by GVC Holdings. These are a well-known global supplier of gaming technology and always have a stellar offering for their customers.
Currently, they have more than 380 slots games on offer for users. These vary from classic games from leading developers, to the latest innovative video slots. Just some of the developers offering games on the platform include Barcrest, SG Interactive, Konami, NetEnt and IGT.
They even have a range of casino slots that are only exclusive to the PlayMGM casino online platform. This includes some progressive jackpots which could see you winning more than $2.6 million. In total, there are 14 jackpot slots on offer at PlayMGM casino. In terms of table games, you have 26 different options to choose from currently. This includes different types of poker, baccarat, blackjack and roulette.
There is also a live dealer casino on offer at the PlayMGM casino. This is a form of gambling that is becoming more and more popular these days as it creates a more authentic experience. You feel like you are almost there in person. You can choose from live blackjack, live roulette, live baccarat and live casino hold-em. The PlayMGM casino is also one of the online platforms that has an online sportsbook.
Welcome Bonus: Very strong welcome package
The welcome bonus at any online casino is always important. At the PlayMGM casino there are two different aspects to their welcome offer.
You will be able to avail of a $25 free play, as well as getting your first deposit matched 100%, up to max bonus funds of $1,000. The $25 in bonus funds is risk free as you do not have to make a deposit in order to receive it. All you need to do is set up an account PlayMGM casino and be a verified player. You will then need to opt-in in order to take advantage of the 100% deposit bonus.
You have seven days to use the $25 in bonus funds after you have set up your account with the PlayMGM casino. You need to have 150 iRewards points in order to have the bonuses released.
For the PlayMGM deposit bonus, it requires a deposit of at least $10. You can avail of this offer within the first five days of opening your account. You will need to turn over these funds 20 times or more in order to have them released as cash. Every $1 you bet on table games will equally go towards the wagering requirements.
Bonus & Requirements
|Bonus Type||Deposit Bonus|
|Example||Deposit $500 and receive an additional $500 in FREEPLAY.|
|Rollover||6x Bonus Amount iRewards Points||Max. Time||3 Days|
Promotions & VIP Program: Regularly rewards players
The PlayMGM casino also looks after their existing customers with their regular promotions. They are always bringing out different offers which will provide users with the likes of bonuses and free spins. They run special offers for different sports events that are taking place.
On certain days they also give you special invectives to make a deposit, such as getting 25% cash back on your losses up to $100 when you deposit at least $50 on a Monday. There is always something new and exciting for you to avail of with the PlayMGM casino promotions.
There is a loyalty program on the PlayMGM casino platform. This is called the iRewards loyalty program and it has five different tiers to it. To get to the next tier, you need to earn a certain amount of credits in a 12 month period. The tiers are sapphire, pearl, gold, platinum and noir. You can earn the tier credits not just on the PlayMGM casino online platform but in any MGM properties across the world.
You will be earning reward points with every game that you play, but there currently are none on offer for their sports betting offering. You earn one point for every $5 you spend on regular slots, $10 on progressive slots, $20 on video poker and $25 on table games.
There are three ways you can redeem these points. You can get comps at any MGM Resorts destination in the United States, you can exchange it for bonus funds or cash or you can get physical items through their store.
Customer Service: Live chat is hidden
When it comes to the PlayMGM casino customer support, your first port of call will be to go to their FAQ section. This will answer some of the more straightforward questions you may have about your account on the platform.
Otherwise, you can use their email form to send the customer support team a message about the issue or query you may have. You can also give them a call by phone on their toll-free number if you prefer this method. There is also a live chat option available to you through the PlayMGM casino platform. However, it does not always appear to you. If you do not see an option for live chat on the ‘Contact Us’ page, you need to select a support topic on the drop down menu and go into the subtopics.
You should then see that there is an option to enter the live chat interface. It is luck of the draw as to what sort of service you will get from the given customer support representative. Some may be extremely helpful, whereas others may leave you tearing your hair out.
Deposit & Withdrawal: Limited withdrawal options
There are a few different ways in which you can add funds to your PlayMGM casino account. The main method is to use a bank transfer or using an ACH transfer. When making a bank transfer, the bank that you are sending the money from needs to be a partner with PlayMGM casino.
You can also use a debit or credit card or Neteller. While the PlayMGM casino will not levy any fees on you when using these methods, the third party may decide to do so at their own accord. Finally, you can add funds to your account by depositing cash directly at the MGM Borgata Hotel and Casino in New Jersey. Alternatively, you can use the PayNearMe option to also deposit using cash. Here is an overview of all available payment methods:
You are a bit more limited when it comes to withdrawing your funds. Unlike our Borgata casino reviews, you cannot use a credit or debit card to withdraw your funds. Therefore, you can use a bank transfer, an ACH transfer, in cash at the casino or Neteller. Withdrawals can take up to three working days sometimes to process. You can only withdraw with Neteller if this was your deposit method.
Limits & Payout: Flexible limits
When it comes to making a deposit to your PlayMGM casino account, you have to deposit at least $10. You can also only deposit a max of $500 through the PayNearMe option. When it comes to the payouts of games, you have progressive slot games where you can win as much as $2.6m from a single spin.
There really is in general a wide range of options depending on your preferred limits. Usually, for slots you will be looking at a minimum bet of $0.01 and a max bet per pay line of $15. Most of the slots will have minimum allowable bets of at most $0.05. The smallest stake you can be on a hand of blackjack is $0.50 and you can go as high as $500 for a hand. For the roulette option, you can bet between $0.50 and $500 for a spin. For the video poker games, you can generally bet from $0.50 up to more than $450 depending on the specific title.
Usability: Very well designed
The PlayMGM casino website is one of the best ones out there today in New Jersey. It has a very clean looking color scheme and the menu is very easy to navigate. You do not have to spend long before you find the section that you are looking for. Everything is all in one place for you.
One drawback though is that you cannot easily filter through the available games by looking at different variables. The platform itself performs very well as you would expect from a website created by GVC Holdings. While there is no desktop download option for the client, you can play your favorite games on the PlayMGM casino platform through all of the common web browsers.
There does need to be a geo-location tag to be downloaded initially to ensure that you are within the state borders in New Jersey and able to play on the PlayMGM Casino legally. They also have a PlayMGM Casino app for both iOS and Android devices. While there are few games on offer through the mobile version, it still offers a vehicle for high quality gameplay.
Devices & App: PlayMGM casino legit mobile app
With the PlayMGM casino platform, you are able to use it through all of the common web browsers that are in the space today. The provider of the platform for PlayMGM casino is legit, being GVC Holdings, which has an established record in the space. There is no desktop download option for either Macs or PCs. However, the experience of playing through a browser does not diminish the experience whatsoever.
In recent times, the PlayMGM casino team developed a mobile app for both iOS and Android devices. Therefore, people can play their favorite casino games on the go. The selection of games is somewhat limited however when it comes to the mobile offering. You can still choose from more than 160 titles.
For iPhones and iPads, you need to be using iOS 9 or greater in order to use the app. Androids or tablets with Android 6.0 or greater are compatible with the app. The likes of Amazon Kindles, Chromebooks and Microsoft mobiles are not compatible.
- Download the PlayMGM Casino App
- Become a Full Time Member
- Play Over 160 Mobile Casino Games
PlayMGM casino is one of the leading online platforms for gambling in New Jersey. They are constantly looking at ways to innovate and push the bounds of their offering. This is why they offer a variety of games that are exclusive to their platform.
They also are one of the few online casinos in the state that have a live dealer casino available for players. They are also one of the few online casinos that also has an online sports betting option, as well as accepting bets on a variety of virtual sports.
Another area where they stand out if the quantity and quality of their promotions for their existing customers. Every few weeks there are interesting new offers available for you to obtain. Therefore, they are always bringing something to the table that will keep your interest.
PlayMGM Casino In Michigan - Coming soon?
PlayMGM is the online version of the famous brick-and-mortar MGM Grand casino. As you would expect from this brand, their online presence is excellent. They have a wide variety of games – everything from video slots to baccarat – to choose from. They have a beneficial welcome offer. The entire place screams “class.”
So we have every reason to believe that PlayMGM casino in Michigan will have everything you are looking for. When you don't want to mess around with new sites you've never heard of, playing at the PlayMGM casino online in Michigan is going to be a solid choice to make.
PlayMGM Casino Michigan Bonus Offers
While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.
PlayMGM does have a no deposit bonus; simply sign up and register for the site and they will put $25 into your account. In addition, with your first deposit, PlayMGM will provide you with matching funds up to $1,000 which is a great deal. You'll have to play your no deposit bonus and your matching funds through 20 times in order to be able to withdraw the money. That is generally standard practice with online casinos here in the States.
PlayMGM Casino Michigan Customer Service
As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.
PlayMGM has helpful customer service with one caveat. Their live chat runs excellently but is hard to find. You have to go to the customer service page in order to get it to launch. Otherwise, it works really well. They also have a phone number you can call to talk to someone in person.
For more complex issues that require you to send documents, you can contact them by email. We found that all of their customer service options worked really well. It's just a shame you have to look for the live chat option in order to find it.
PlayMGM Casino Michigan VIP Program
This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey.
PlayMGM has an interesting VIP program. It is tied to their brick and mortar business so you can earn points in it either by playing in their real casino or by playing online. It is a tiered system and the tiers are sapphire, pearl, gold, platinum, and noir. You get points for every dollar you play. The rewards are fantastic, and it is a very satisfying system.
Overall, everything offered by PlayMGM casino is top-notch and well worth trying out. We honestly have no complaints about their games, their system or their VIP rewards program. They also have a ton of seasonal rewards you can take advantage of.