Borgata Online Casino Review & Rating US 2021
- Great Welcome pack for new players
- great promotions always available
- 383 different slots to play on desktop
- A somewhat more limited mobile app
Read Our Borgata Casino Rating Based On 10 Categories
Welcome to our Borgata online casino review.The first NJ casino to offer online services, Borgata Online opened its virtual doors in 2013 quickly reacting to green light given by New Jersey legislation. Since then, the Borgata Online casino took from its brick-and-mortar Hotel Casino & Spa resort and quickly became a fan favorite. With software from party.bwin, Borgata Online poker also offers a large player pool together with a number of Borgata Online games bound to satisfy all casino aficionados in a recognizable environment even if you can’t make it to the Atlantic City cage. Let’s check in with our Borgata online casino review if it ticks all the testing boxes first!
TABLE OF CONTENTS
Security & Licensing
Borgata Online casino reacted to the Government’s clearance back in 2013 and immediately requested the permit, becoming the first NJ casino to get an Internet gambling license from the Division of Gaming Enforcement. Borgata Online works under a license from its brick-and-mortar Resort, which became a trademark in Atlantic City and serves as a guarantee for the online experience as well.
- Great website design and usability
- Generous and attainable bonus
- A solid library of slots and other games
- No withdrawal limits
- Limited mobile app
- No Paypal in banking options
With 128-bit encryption by Thawte Security, as well as the random checks of integrity and fairness, Borgata also offers top-notch data security and player safety. Borgata Online owns a license in the following states, so playing in these states is 100% legal:
Borgata Online: Features & Services Under Review
Boasting an Atlantic City casino with over 3,475 slot machines and bringing pure class to the players’ experience through a number of services, including the largest NJ Hotel and Spa, it’s obvious Borgata Online had a lot to prove since its inception, just like Online gambling Nevada.
Games & Live Casino: Borgata Online gambling offering
Indeed, Borgata has gone a long way to offer such an exclusive offer online as well, which largely shows through the website design, vast game selection, Borgata Online rewards, and many other aspects.
The first thing we noticed in our Borgata casino review was the 383 Borgata Online casino slots, where the renowned took from their tremendous number of machines and providers such as Bwin, NetEnt, IGT, Amaya Gaming, and more. From featured fan favorites Divine Fortune and Starburst to Bally’s 88 Fortunes and 24 Borgata exclusives, the casino offers one of the biggest libraries around. All games are also available with Borgata Online free casino, which will allow you to check them out and learn the basics without investing real money to start with.
Our Borgata casino review found that games such as Craps, Bingo, and Slingo are all available too as Borgata Online NJ offers 20 table games, including different Poker tables, Blackjack, and Roulette. There are also five tables with Live Dealers, which are available from 10 am to 4 am and include Casino Hold’em, Blackjack, Unlimited Blackjack, Roulette, and Baccarat. Live video stream is bound to make the overall experience more lively and suspenseful, as players see the dealers shuffle cards or the ball drop.
Welcome Bonus: Borgata Online rewards
Borgata Online has a number of long-standing promotions as well as its day-to-day deals, where both new players and loyal members get regular incentives as part of the casino’s attempts to provide top service.
We found in our Borgata casino review that just by registering an account with Borgata and opting-in with a FREECASH Borgata Online bonus code, players get USD 20 in Bonus money which can be released through Slots and serves much like the welcome pack you get in the best brick-and-mortar casinos.
Our Borgata casino reviews found that this site also offers a match bonus of 100 percent of up to USD 600 for your first deposit, where players need to open the Bonus tab of My Borgata Online, opt-in for the "FREE" bonus, and then deposit – immediately seeing it credited to the bonus balance.
It’s important to note the Welcome bonus cannot be used on Borgata Poker and it needs to be wagered 10x within a period of 14 days on any Casino game to release, as all remaining bonus dollars expire afterward. Remember to see what you get with the Resorts online casino promotions.
Bonus & Requirements
|Bonus Type||Deposit Bonus|
|Example||Deposit $100, get $100 Bonus|
|Rollover||10x Bonus Balance||Max. Time||14 Days|
Promotions & VIP Program: Number of running Promos always available
Additionally, there’s a number of short-term Borgata Online promotions refreshed every month, currently counting eight promos including Sweepstakes, game-specific Free Spins, matching deposit bonuses on certain days, increased Cashback days, and more.
On four days in April, iRPs also bring Bonus dollar rewards in a six-stage Play and Earn promo - offering from a USD 5 bonus for 100 iRPs to a staggering amount of USD 100 Bonus Dollars for 3000 iRPs earned. On Mondays, players need to earn 500 iRPs to enter the Promo and possibly win a stay at Borgata Hotel Casino & Spa while Wednesdays bring a 20% Cashback on any casino game.
Our Borgata casino review found that players earn iRPs by wagering different amounts on Casino games, where for example USD 10 wager on slots brings 1 iRP. The iRewards program features cash, bonuses, comp dollars at the Borgata Resort and divided in five tiers – including Red Label, Red Label Plus (150 iRPs per month), Silver Label (650 iRPs per month), Black Label (2,500 iRPs per month) and Black Label Elite (15,000 iRPs per quarter).
All the running promotions are easy to find and check in detail in the Promotions tab after logging in at the Borgata website.
Borgata Online Casino Review: Customer Service
Borgata Online boasts its quality service and user-friendliness, which is largely rooted in the interactive FAQ section and Customer Support. Easily accessible through the Help Center, the FAQ suggests a number of problem categories and then questions players might want to ask – with a chance to solve the issues before even contacting the agents.
If that doesn’t help, the customer service can be contacted via a form that allows you to fill in all the necessary info together with up to five documents showing the problem at hand, whether it’s a photo or a PDF.
The support agents can also be reached through e-mail at firstname.lastname@example.org for the Casino issues or at email@example.com for the Poker issues. The e-mails are usually resolved within a day and tend to have a user-oriented approach with helpful information.
However, the more complicated issues are best resolved via phone as the Customer Support also comes available during working hours at 877-448-5833, with agents who will always either have immediate answers or point the callers towards more helpful staff for specific matters.
Deposits & Withdrawals: Banking at Borgata Online
Depositing options include a number of payment methods, where players can easily fund accounts with bank transfers or the trademarked VIP Preferred ACH and E-checks. Borgata Online also offers online banking, where players must have online accounts with their respective banks and Bill Pay option activated.
More exclusively, the casino offers Borgata Online Prepaid Play+ to make instant deposits and speedy withdrawals as well as the cage payouts at Borgata Hotel Casino & Spa – where all you need is a voucher and government-issued ID. Debit card options include standard Visa and MasterCard, while players can also use e-wallets including Neteller and Skrill. Here is an overview of all available payment methods:
7-Eleven’s PayNearMe is the newest addition to the long list where players get a slip and cash out at the nearest of 66,579 locations, which can further improve the process for those having trouble to find the preferred option.
Withdrawal options are more limited and include bank transfers, checks to either your address or e-mail, and Neteller. As mentioned, you can cash out at the Borgata’s cage in Atlantic City too with Voucher and government-issued IDs.
Limits & Payouts: Regulated and Safe
There is no reverse time with Borgata Online, which means your winnings are processed immediately or in a period of 24 hours and adds to the overall feeling of safe banking. Players can have payouts processed during the weekends as well.
There are no withdrawal limits determined by Borgata and these will only depend on the methods the players use, both when it comes to fees on amounts and the processing times. Again, a number of available options will allow the players to optimize these according to their needs in the Account section.
Deposit limits will depend on the winnings paid out to individual players, usually increased by the total of the payments issued in the previous month. However, in accordance with the regulation, these can be both decreased and increased by the players as this allows for more responsible gambling with an obligated waiting period for the latter requests.
Usability: Fully Functional Black & White
Our Borgata online casino review likes the recognizable black & white design and allows easy access to all parts and features available, with iGaming software bound to all players an enjoyable experience regardless of the device one access the site from.
The Casino homepage features slots, exclusive games, as well as a number of table games which also easily categorized by clicking the respective tabs at the top of the page. Clicking more on the said menu also allows access to Promotions, Banking Options, Loyalty Program, and more. Check out our Draftkings online casino review for a comparison.
Quick actions are available at the bottom of the page, from Customer support contact forms to assistance regarding responsible gaming, geolocation, deposit options to terms and resort insight.
Players can also download the Client which will largely ease the access to the Casino Lobby but there is word Borgata Online will retire it in the near future, despite its similarly great functionality and ability to get on the users’ desktops.
Devices & Apps: Mobile Borgata Online Rating
With the constantly developing technology and the overwhelming need to take it on the go as well, Borgata Online has recognized the necessity of a quality mobile app like many other great casinos worldwide.
Borgata Online casino app is available and downloadable from the Borgata website, regardless of the device players prefer. Indeed, there are both Apple and Android apps available as the casino goes a long way to offer service across platforms, including phones and tablets.
However, the mobile app allows access to a limited number of games available on desktop, with few minor remarks coming to light. The games range nicely, though, and include progressive slots, a jackpot slot, video Poker, Blackjack, and Roulette. Players enjoying single specific slots could have more troubles using the app.
Otherwise, the only thing one could miss throughout their mobile experience is the ability to check or redeem iRPs and rewards, which could be frustrating at times. If you're looking for an operator that also combines sports betting and casino games on their app, then be sure to read our TwinSpires review or Unibet bookmaker review.
- Download a Mobile App from Borgata Website
- Sign Up for a Free Player Account
- Play Slots or Table Games in Your Mobile App
Additional Offers: More to our Borgata Online Review
Apart for its renowned casino resort, Borgata Online offer a wide scope of gambling entertainment services and these will surely be appealing to both casino aficionados and those looking past it in search of a quality Sportsbook or online poker rooms.
While Casino offers Bingo, Slingo, and Video Poker, it’s already been stated the Borgata website offers access to other parts in tabs at the top of the page. Borgata Online betting takes you to sister site PlayMGM’s sportsbook, which offers a number of sports and markets you can wager on – including most popular NHL, MLB, basketball, soccer, and football.
Partnership with Party Poker NJ and playMGM, on the other hand, not only makes Borgata online poker safe but it also offers a more constant player pool through most of the day and with a range of stakes. Together with Pala Casino and bingo website, this completes a profound experience for different players and casino-goers with five of Borgata’s licenses.
Borgata Casino In Michigan - Coming soon?
When it welcomes players, Borgata Casino in Michigan will be the internet's version of their brick-and-mortar casino. In general, they bring the excellence of their physical casino online.
The only complaint we have is that their mobile app is somewhat limited. Other than that, they have well over 300 video slot machines and every table game you can think of.
You will be able to play Borgata casino online in Michigan and know that your transactions are safe and that they are fully committed to offering you one of the best online gambling experiences in North America.
Borgata Casino Review: Borgata Casino Michigan Bonus Offers
While this site isn't available in Michigan yet, here are the bonuses they offer in New Jersey. When it does launch in Michigan they should be similar if not exactly the same.
Borgata casino has a two-level bonus system. For starters, you can take advantage of a no deposit bonus. Simply go to the site and register. Once they have verified your details you will get $20 but directly into your account. Then once you do make a deposit you will get up to $600 in matching funds. These bonuses must be played through at least 10 times before you can withdraw them, and this is half the amount of times as the industry standard. What this means is that you have a very good chance at being able to withdraw some of that money as cash.
Borgata Casino Michigan Customer Service
As we said before, this site isn't available yet in Michigan. We tested the New Jersey version of the site and this is what we found.
Borgata customer service is just OK. It's good enough for what it has to accomplish, but we found that the one problem with their customer service is that it is very slow. While all of the responses we eventually got were accurate (even when we asked complex questions) it took an awfully long time to get them; up to one full day when we contacted them via email. That can certainly be improved, and we hope Borgata casino does so in the near future.
But it does have the three top choices – a 24/7 live chat, a phone line, and an email address. You can choose the one that’s best for your issue.
Borgata Casino Michigan VIP Program
This site has yet to launch in Michigan. Here is what the VIP section is like in New Jersey: Borgata runs a very good VIP program for its members. By betting cash, you earn iRP points. The more iRP points you get the more you move up the ladder. With your iRP points you can claim them for cash prizes and even some physical prizes. It's all very well organized and people should have fun becoming VIPs.