SBTech, which powers many online poker sites and state lotteries, has been effectively shut down since Friday after hackers launched an invasion of their servers.
The company began notifying its customers Friday night about the problem. Two of their largest customers are the Golden Nugget online casino and the Resorts online casino.
There is no timetable in place as to when they would be able to solve the problem and get back online. The company reported that it was all due to a ransomware attack.
In a ransomware attack, hackers gain the ability to shut a computer or servers down. They then display a message that people have to pay a given amount of money – generally in Bitcoin – if they want to have their service restored.
SBTech said that as far as they know no customer accounts had been breached. The attack simply makes it impossible for them to run their servers.
Simply relaunching once they have defeated the attack won’t be easy. SBTech will have to undergo scrutiny from gaming officials in each and every state where they offer online poker. That’s because according to the details of their license they should have had measures in place to make sure that they were not vulnerable to such an attack.
The New Jersey Division of Gaming Enforcement said in a statement: “We will review and confirm that SB Tech’s operating systems satisfy all of the Division’s performance standards prior to resuming operations.”
The hacking group Maze carried out a number of ransomware attacks last week, with targets including Curacao-licensed online sportsbook BetUS, cybersecurity insurance firm Chubb, and the French firm Bouygues Construction.
There was no indication of whether or not hackers were attempting ransomware attacks at other online poker companies.