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Royal Ace Casino review: Scam or legal? [BLACKLISTED]

The Operator Check: Royal Ace Casino Legit or Not? [BLACKLISTED]

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Royal Ace Casino
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0.0/5
  • Illegal operator
  • Limited online slots
  • No US licensing
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User Reviews 3

WARNING: Avoid Royal Ace Casino as it is an offshore casino that is illegal in the US. Take a look below to see why you should avoid this casino and play at a legal US casino instead!

Royal Ace Casino has been around for over a decade, but it still doesn't have US licensing. This means it cannot be trusted for anything from its casino games to its promotional offers. Plus you will get nothing in the way of customer protection if you play here. So keep reading to see what else Royal Ace Casino does to dupe its customers!

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Stake.us
1.
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4.7/5
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Royal Ace Casino: Pros & Cons
  • Illegal in the US
  • Small maximum withdrawal limit
  • Negative real-user reviews
  • Lengthy withdrawal times
Accepts Customers from
Players from Virginia not accepted
Company
Emoney Processing Ltd.
Founded
2009
Website
royalacecasino.com
Available Languages
EN
Customer Support
Live Chat, Phone, Email Support
Email
help@royalacecasino.com
Phone
1-866-354-9315
Matt
05/11/2023
Rouge Non Paying Casino
"Absolutely nothing, I won and made a deposit to confirm and they continue to fraudulently withhold my deposit and winnings although ALL playthrough and verification ..."
Nic
13/07/2023
I disagree with these reviews
"I have been gaming with Royal ace for about two years now. Recently they have updated their methods for cash out and I was pleasantly ..."
User Rating
2.0/5
3 User Reviews
5 Stars
0.0%
4 Stars
33.3%
3 Stars
0.0%
2 Stars
0.0%
1 Star
66.7%
Last Updated on 20/03/2024
Fact checked by: Josh Schwartz

Bonuses: Poor effort here

When it comes to Royal Ace Casino promotions, there are quite a few on offer, but none worthy of considering.

The Royal Ace Casino sign up bonus is available with the use of special Royal Ace Casino bonus codes. This bonus is claimed following the first Royal Ace Casino sign in and deposit and is worth 100% up to USD 1,000 for all new players. But and it's a big but - the wagering requirements are so huge and the time slot so tight that players would have to wager tens of thousands to have any hope of getting their hands on any winnings.

An additional Royal Ace Casino no deposit code may be available to provide players with some completely free funds, but we were unable to access this due to a 'conveniently' broken link on the site and frankly, we didn't think the Royal Ace Casino free spins on offer were worth considering due to the limitations.

Unfortunately, all that glistens is not gold at Royal Ace Casino , and after some extensive research, it appears wagering requirements and withdrawals leave much to be desired from this offshore casino and its promotions.

User interface: Not impressive

The operator is available through a Royal Ace Casino instant play platform and a Royal Ace Casino mobile app, but as the operator is not licensed in the US, this makes no difference. Both platforms look as though they have not had a brush-up for over a decade, and the usability further cements this. Slow, sluggish, and less than ideal to navigate, we will not be recommending the Royal Ace casino platform.

Another negative to note is the lack of gaming options available on the Royal Ace Casino app. Although it is available on most mobile devices, the number of games is significantly reduced compared to the desktop site.

Payment methods: Few to speak of

American players will find it very difficult to make deposits into offshore casinos. The casino itself provides several payment options such as Amex, MasterCard, Visa, and Neteller but none of these are really legitimate options for Americans as US banks are not supposed to process payments to offshore operators. If the bank declines the transaction, then you know it's not a good idea.

When it comes to making a Royal Ace Casino withdrawal, the list of payment methods is the same. However, when compiling our research our experts stumbled across far too many negative reviews regarding withheld funds, canceled withdrawals or funds never being received by customers - a sign that we cannot condone the use of Royal Ace Casino.

Customer service: Around the clock? Definitely not!

The customer support is very poor at this site. A toll-free telephone line for American players is allegedly available around the clock, as is the live chat function, both of which allow players to get full support at any time of day or night. If this was true, then we might have been slightly impressed, but we couldn't get a response. For all inquiries that require some time to be resolved, the operator is also available via email, just don't expect a reply.

A good customer support service from a legal operator would make a great cover for what lurks beneath, but Royal Ace Casino fails on all fronts.

Licensing: Should I play here? Is Royal Ace Casino legal to play at? Nope

When it comes to the legality of online gaming sites, there is often much controversy. What is legal and legitimate in one jurisdiction may not be in another, and this is exactly the case with Royal Ace Casino online. Royal Ace Casino's involvement in the US market is far from regulated and should be avoided.

In fact, offshore casinos such as this have been operating from the shadows for a long time and their entire business model has revolved around processing American deposits and making a profit from a market in which they have no legal licenses to operate. For this reason, such casinos are not to be visited by American players as many dangers exist related to playing on these sites.

What players must keep in mind

With a growing number of licensed American casinos, there really is no reason for players to get involved with offshore sites. History has taught us that offshore casinos with obscure licenses tend to be run by companies whose goals are not related to player satisfaction and many such companies have even been shut down by US government for international crimes such as money laundering or have closed their doors to the players, running off with millions in player deposits.

The fact is that playing with an offshore casino like Royal Ace or SBG Global may put a player’s funds and personal information in danger as such sites often operate without real care for players or their privacy. In the end, players may even get in trouble with the law as making financial transactions to offshore casinos is not allowed and banks and payment processors who still process such payments are operating outside of the confines of the law, putting the players in further danger.

Rewards and loyalty: Poor VIP scheme

On paper, the Royal Ace Casino has a VIP scheme that gives you a comp point for every $10 that you wager. In theory, you can then pick up these comp points and climb up the VIP ladder, where you’ll get more perks like monthly insurance, special promos, and much more.

However, let us not forget that redeeming cash prizes, bonuses, and promotions seems to be a tricky task for some online users of Royal Ace, often taking months to receive their perks - if at all! Our advice is to skip this illegal gambling site.


Software: Limited games from Real Time Gaming

Positive
Negative
  • Limited slot games
  • Poor table games
  • Small maximum withdrawal
  • Lengthy withdrawal times

Royal Ace Casino has a limited portfolio of gaming options, brought to you solely by Real Time Gaming. Although Real Time Gaming is renowned for providing top-quality online casino games, we would expect a little more diversity in order to provide a positive review of the software options at Royal Ace.

Casino games: Poor Real-Time Gaming titles only

The online casino games library at Royal Ace is quite monotonous and it lacks versatility and diversity. Only games by Real Time Gaming are offered, with just over 100 slots and some other casino games in the mix. Some of the more popular slots titles include The Elf Wars, Voodoo Magic and Caesar’s Empire along with jackpot machines such as Jackpot Pinatas and Megasaur.

In addition to these, the operator also provides a lame selection of poor-looking table games such as blackjack, roulette and poker, which may serve their purpose but certainly lack the graphics and features of the more modern game titles.

Live Casino: Not available at Royal Ace

With most modern online casino operators providing a live dealer platform, it comes as a bit of a surprise that Royal Ace does not feature it at all. However, RTG does not offer such software and since the casino is 100% dedicated to this single games provider, the lack of live casino is actually a lesser surprise than one would expect.

Limits: An attempt to entice new custom

Royal Ace Casino lets you play a pretty poor amount of its slots and table games with fairly low stakes. Unsurprising, as the illegitimate site will need to think of plenty of ways to entice new customers in.

They've also tried to accommodate for those high rollers too. However, the site falls short with a maximum weekly deposit of just $2,500 and, as we've already mentioned, that's if you're lucky enough to receive your funds!

Conclusion: Few positives to speak of

We’ll be honest here and say that Royal Ace Casino isn’t the best online casino that we have ever come across. After all, any online casino that doesn’t have any live dealer games is never going to get full marks from us.

With questionable maximum limits, a poor selection of slots, and a license that bears no credibility in the US, it's safe to say we at Captain Gambling think you should give Royal Ace Casino a miss.

FAQ: Royal Ace Casino - scam or legitimate site?

Is Royal Ace licensed in any US state?

No! Royal Ace Casino is only licensed in Costa Rica and it does not own a license in the US at any level.

Can I be prosecuted for playing at Royal Ace?

In all likelihood, a player who plays at Royal Ace may encounter several issues related with the law. For example, the player could encounter other problems and legal problems could only arise from the monetary transactions made with such an offshore casino.

Is it possible to deposit with Royal Ace?

Depositing at Royal Ace should be avoided at all costs as American banks are not allowed to process payments for offshore casinos.

What if there is a dispute with the casino?

American players who have a dispute with Royal Ace have no legal recourse and there is no regulatory body that would help them out. This is exactly why playing with the operator is a very bad idea.

So where should I play?

The number of licensed casino sites within the various US states is growing by the day and we suggest finding a legal site to play at, which we can help you with.

Royal Ace is only one of the numerous offshore casinos out there whose services can be used by American players. With many US customers still using the operator, the question remains if Royal Ace will ever get out of the grey area and become a proper licensed and regulate online casino in the US.

However, thanks to the years of operations from the shadows, the offshore sites such as Royal Ace have gone out of favor with the US authorities and the likelihood of them ever receiving any license within the US is very small.

In fact, it does not appear that this particular group of online casinos are interested in being regulated in the US, as they seem happy to continue operating without the consent of the authorities, which is more likely to end up with such casinos shut down than ever becoming legal and regulated. We do not recommend this casino in any shape or form.

Royal Ace verdict: Sign up with a licensed site instead

Instead of going around and playing with unlicensed and unregulated casino sites such as Royal Ace, we advise you to check out our list of licensed online gambling sites. The list contains all the currently licensed online casinos within the United States and it gives players access to all the places where online casino games can be played legally and fully within the confines of American laws, so pick a site from this list and play your favorite games without any concern in mind.

User Reviews for Royal Ace Casino

2/5 – 3 User Reviews
  1. Rouge Non Paying Casino
    Matt

    Absolutely nothing, I won and made a deposit to confirm and they continue to fraudulently withhold my deposit and winnings although ALL playthrough and verification tasks have been completed as per site terms.

    They steal your money, can't be contacted and they waste your time playing dumb.
  2. I disagree with these reviews
    Nic

    I have been gaming with Royal ace for about two years now. Recently they have updated their methods for cash out and I was pleasantly surprised. It was literally the fastest cashout that I have ever had from any online casino. As long as I made it through my cash out requirement’s they have paid me out every time. Also this casino has given me multiple free play opportunities which I have cashed out from

    Cash out requirements are somewhat unrealistic, but not impossible
  3. FUCK THIS SITE
    Jimmy

    The excitement of winning like all games. but this site sucks.

    everything. its a scam took me 3 years and thousands to realize. ask me anything i know more than the reps that work there.

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Royal Ace Casino
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0.0/5
  • Illegal operator
  • Limited online slots
  • No US licensing
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