Neds Review & AU Rating 2023

Website

The Neds website is slick, modern and follows a simple but bright colour scheme that doesn’t offend the eyes. The white and orange colour scheme with splashes of black and dark grey is both simple and effective, giving an overall happy feel. This is one area in which Australian online bookies are trailblazers in a way - while many international betting brands use a Matrix style black background with colour text, Aussie bookmakers favour the lighter, white backgrounds.

The overall navigation of the website is simple and layout wise we found that everything is where it should be, with the betting slip and account information in the top right corner and all of your betting markets on the left. From start to finish, the process of placing a bet using the online bet slip is pretty straightforward. You can also find plenty of live betting ino on the sites, but thanks to Australian gambling laws, you need to phone them up in order to actually place a live bet. If there’s anything you can’t find on the site, there’s a search bar at the top of every page.

The Neds Mobile App

Neds Australia was only launched back in 2017, sdo there have naturally been some teething problems with the app in recent times. While it can be a little slow from time to time, it does everything that a punter could want from a betting app on the move. That is to say, the betting slip works the same as the site, it keeps you logged-in in the background while the app is open and the design is pretty sleek. It’s got a little way to improve, but if recent trends are anything to go by, it’s only getting better, not worse. The Neds desktop version is already one of the best betting sites in Australia and the app definitely isn’t far behind at all.

Deposits

Compared to a lot of other Australian betting sites, Neds has quite a diverse range of payment options you can use when depositing money into your account. Included in these are credit/debit cards, PayPal, Cash-In, Flexpin, Apple Pay, BPay, Cheque & more, including bank transfer directly to the Neds account. There are no clear deposit limits listed on the Neds website, so we’re led to believe they’re pretty flexible in this area.

The fact that they offer both Apple Pay and PayPal as payment options is pretty impressive for an online bookie that’s relatively young compared to some of the competition on the market today. Apple and PayPal don’t lend their services lightly, so the fact they are there means we can be confident that our Neds ratings are legit.

Withdrawals

Although Neds have an impressive range of deposit methods available, withdrawals must be made into your bank account. As an added security measure, your account has to be fully verified before you can make any withdrawals from your account. If you make your withdrawal request before 12pm (AEST) on a weekday then the money will be paid into your account the following day. Any withdrawal requests made after will be processed the next working day. The minimum withdrawal amount with Neds is $10.

You can contact the Neds Australia customer service team via either live chat, email support form or phone line. For the quickest, easiest and most efficient customer service from Neds, we recommend calling them up, as both their betting line and customer support line are available 24/7, with friendly customer service agents at the other end of the phone. In our experience, the agents were cheerful, helpful and made us feel like valued customers.

If you prefer a more casual, less direct route, you can use the live chat service or email support form, both of which are decent. We should note though, that the live chat can only be used by registered customers who have a Neds account that’s already active. Therefore if you have any questions regarding the sign up process or before registration, we recommend calling them up.

While this is excellent, it should also be pointed out that Neds Australia are not alone in offering cheerful and helpful customer service. For example, this approach is very similar to the one used by Palmerbet among other operators, which we also found to be helpful and cheerful, and as a result never had us asking ourselves 'is Palmerbet reliable?' for one minute.

Neds Reviews the FAQs

The FAQs and Help section is very well put together, meaning that any doubts you have before signing up should be answered here. As well as providing ready made answers to questions about withdrawal information and placing bets, you can also find a glossary of the sports betting terms used throughout the site - excellent for newbie puners. If you can’t find what you’re looking for in the ready-made FAQs, you can type your question into the search bar, which will direct you towards the relevant guide.

Neds is licensed by the Northern Territory Racing Commission and, for South Australian residents all of their gambling operations are governed by the South Australian Gambling Codes of Practice, meaning they have both areas of eastern Australia covered - which results in a hike on our Neds ratings, as some online bookies aren’t regulated in both regions.

Neds uses SSL encrypted technology to keep your transactions private and the account verification ensures you are of age and that your account is legit. So is Neds secure overall? When conducting the reach for our Neds reviews, we found enough there to be confident that you’ll be safe enough from hacking, online fraud and theft with this provider. Furthermore, the fact that PayPal and Apple Pay are available payment methods further cements the security and reliability of Neds, as they only work with reputable merchants.

For answers to these questions about other providers, check out our other licensing reviews here at CaptainGambling.com, including Is SportsChamps Reliable? And Is BBet Secure?

Unfortunately, like all other Australian betting sites, there is no tiered rewards system like those found in New Zealand and the UK. Additionally, due to Australian Gambling Laws, Neds Australia is legally prohibited from offering any sign up bonuses and advertising their current and active offers to the general public.

Neds has plenty to offer their existing loyal customers, however you’ll need to sign in and be a fully verified account holder in order to see what’s on offer. For now all we can do is assure you that the overall quality of Neds as a betting service provider makes it worth signing up for a loan. The bonuses though, you’ll just have to find out for yourself should you decide to register an account.