PlayUp Review & AU Rating 2023

The PlayUp Australia website is an exceptional piece of work. As you first enter the homepage you will be greeted by a fair amount of information that you will need to take in. Don’t let this overwhelm you, as you take a little time to assess what is happening on the page you will realise it is all very straightforward.

The homepage layout is nice and simple and you shouldn't run into any problems finding what you are looking for. On your left is the main menu which contains just about everything that the site has to offer including its range of sports, FAQs section and its current promotions.

The website itself works like a treat as there was hardly any lengthy loading times when switching between different pages. It's not just the loading times that run smoothly but entering your wagers into the easy to locate betting slip is just as easy. Executing your bet won’t take you anytime at all which at the end of the day is one of the more important facets to these sports betting sites.

Overall, the colour scheme of the PlayUp website is easy on the eye and makes for easing reading with the white writing on the dark background. While it may not win any beauty pageants, the functionality of the site is what matters and PlayUp have got it spot on. Our PlayUp ratings clearly reflect that the website is a well rounded and intuitive platform.

Our PlayUp ratings take a real turn for the positive when it comes to their payment method options. Some of the more important questions that punters ask are generally, is PlayUp reliable and is PlayUp secure when it comes to making safe deposits? Our main goal with this section is to see what kind of deposit methods are available to you, how quickly your deposits and withdrawals are processed and what kind of transaction fees you might be looking at.

Deposits - PlayUp reviews payment methods

After combing through the general terms and conditions of PlayUp we came to find that there are about 5 different payment methods for you to choose from. This is a pretty decent selection when compared to other Australian bookmakers so naturally, our PlayUp ratings have gone up as a result.

Punters can choose the more common method of making a deposit with either a debit or credit card specifically VISA & MasterCard. Your deposits made with a credit or debit card into your PlayUp account should be instant so long as you make a minimum deposit of at least $10. Should you decide to use a direct bank deposit you will likely wait anywhere from 1-3 business days for your payment to clear in your PlayUp account. There doesn’t seem to be any information on the minimum deposit but we’d imagine that it would also be at least $10.

Players making deposits on PlayUp can also choose to use BPAY or POLi. Your waiting time for BPAY to clear your deposit could be anywhere between 2-5 business days. POLi is usually instant but can at worst take a couple of hours to clear. Aside from that, as far as we can tell there are no transaction fees from the side PlayUp but you may incur a charge or two depending on the bank that you are with.

Withdrawals

PlayUp keeps the information on their withdrawals very clear and straightforward. You can use any of the methods you used to make a deposit but when making a withdrawal you may need to use the same method that you used for your most recent deposit made. Aside from that, you can make withdrawals out of your PlayUp account at any time but they are processed by PlayUp from 1pm AEST Monday - Friday (excluding public holidays). You won’t be incurring any transaction fees for your withdrawals either which is a big win for the PlayUp ratings.

Our PlayUp reviews have taken a closer look at how you can get into contact with the support staff on the bookmaker’s site and how professional their team was when dealing with our queries. This would not be easy as they have to compete with a household name like Ladbrokes, and it would not be easy to match Ladbrokes ratings when it comes to customer service. After a thorough look into the customer service, our PlayUp ratings climbed even higher.

After checking out the “contact us” link on the PlayUp Australia website we found that the bookmaker has made ample contact methods available for their players. Should you have a query or problem that needs to be resolved urgently then we recommend using the PlayUp Australia live chat feature. Our PlayUp reviews found that customer support responds in a timely fashion. Their live chat feature is available to be used from 7:00 am-12 am every day. So, if your question is urgent but falls out of that time frame you will need another way to contact them.

Should this happen you can try contacting the support team on their email address @support@playup.com.au. The response time here is definitely slower than the live chat but you are never left waiting for more than a day, this was at least our experience using the email route. You may prefer to speak to the customer service members over the phone in which case you can contact them via -1800 752 987 from Monday to Sunday 7:00 am - 12 am AEST. We found that the customer support team was friendly, invested and patient when we were asking them about the site. You can also access the extensive FAQs section on the PlayUp site as well which most of the time gets the job done for your more basic questions.

Overall, we were very happy with our experience with the customer support team at PlayUp. The team is clearly invested in keeping player satisfaction high so you should never hesitate to get into contact with them with any of your concerns or questions. The customer service has done wonders to increase our overall PlayUp ratings.

Our PlayUp reviews have taken the time to thoroughly comb through the terms and conditions of the site to find out where PlayUp have received their gambling license from in Australia. We do this to answer the question “is PlayUp reliable?” Our PlayUp ratings continue to rise as we have confirmed the legitimacy of the PlayUp gambling license which they have received from the NT Racing Commission in the Northern Territory.

Having a legitimate gambling license is not enough for PlayUp reviews to fully back the safety of the betting service. So, we checked on the current state of the website security and how PlayUp goes about protecting user data on their site. What we found was that PlayUp employs the latest in SSL encryption technology which protects your data like your login details, banking details and more. This is very important as it protects users from any nefarious third-party entities that may try and get their hands on this data. This assures overall user security which is why we also answered the question “is Picklebet secure?” in a similar fashion.

PlayUp also provides links to several different organisations that aid people with gambling addictions such as www.gamblinghelponline.org.au and www.gamblinghelp.nsw.gov.au. They also provide you with the number to contact Gambling Helpline. Our PlayUp ratings rise even higher in the knowledge that the bookmaker is looking out for its player base.

Overall, our PlayUp ratings are boosted even further by the legitimacy of the bookmaker’s license and the quality of their website security. Punters can bet on their favourite sports to their heart's desire, safe in the knowledge that their sensitive data is well protected.

As you now know, there is no welcome bonus to speak of on the PlayUp site. While this was disappointing to find out it's not the end of the world. This is because PlayUp runs some great promotions on their site for punters to take advantage of. You can of course only check these promotions out yourself once you have created an account with PlayUp but we have checked them out for you and summarised accordingly.

There is currently an odds booster offer that could increase your bet winnings should you bet successfully. There is also a double rewards deal that will double your rewards points for every sports bet that you make on Monday and Tuesday and Thursday. Keep an eye out on the promotions tab in the future as PlayUp Australia tends to change up their promotions from time to time.