Bluebet Review & AU Rating 2023

Firstly, we looked at the top of the site – the blue bar. The promotions area and the current time (AEDT) appear next to the logo on the left. On the right, the username and password fields appear, along with a signup button and a link if the login details have been forgotten. All are easy to navigate. As with TopSport reviews, we think it’s important to check how reliable the site is to securely log into.

The bet slip pops up on the right of the site at BlueBet Australia. This only appeared once we added a bet to it. All bets on the slip are clickable, so it’s easy to go back into that event to double-check any details if required. Meanwhile, we can access the sports and racing sections on the left of the screen.

This orderly and formatted approach means our BlueBet ratings improve still further, thanks to the ease of navigation. There is little chance of becoming lost, no matter how deep we go into the site. The same applies with Palmerbet ratings, as we saw when checking out that site.

Signup takes place in three steps, with all personal details in the first section. The address entered should be the one to confirm when fulfilling the identity requirements. We can then select a suitable funding method before finally placing our first wager. Yes, that is step three, so everything takes on the same logical approach we have come to expect from BlueBet thus far. There really is nothing complicated about using the site.

While accessing the site via your desktop computer is a cinch, those wanting to place a bet while on the go are urged to download either the Android or Apple app from the respective app store. You won't have to go searching high and low for the downloads either. Thankfully, quick links to the software are available on the homepage. The download concludes within seconds and installation is super quick.

Once the app is loaded, you can use your online account details to sign in. You'll then gain access to your account and can either place a new deposit or use the funds that are already in your account.

The software is easy to use, with enhanced navigational tools for the smaller device display. the menu systems are compact, ensuring that you can bet without an overly cluttered interface. Thankfully, the mobile app does not compromise on features, as each desktop feature can be found within the mobile menu system.

A handful of secure payment options appear on the banking page of the BlueBet Australia website to ensure that players from Straya can deposit and withdraw conveniently. These options include:

• BPay
• POLi
• PayPal
• Credit Card
• And Bank EFT

When it comes to withdrawals, standard practice is adhered to prevent money laundering. For instance, if you place a deposit with a card, your withdrawal must be returned to the same card. The exception is if you win more than you deposited. In this case, you can withdraw the balance via bank transfer. The withdraw time for this usually takes 1-2 business days, depending on where you hold a bank account.

Please not that both ID verification and card verification are required before you will be allowed to withdraw your first cashout from the operator. This aligns with domestic and international anti-fraud protocols. Thankfully, verification is usually a once-off process.

We were impressed by the various contact methods supplied on the site. There are separate phone numbers for customer service, racing, and sport. The latter two numbers are required if a bettor wishes to place live wagers.

We always like to see a live chat facility and there is one at BlueBet. This asks for a name, email address, and User ID, although it looks as if only a name is required before you can use the service. It’s a quick way to iron out any concerns or queries. If you would like to place a more detailed query, you can also opt to email the operator. You'll find all the contact information on the "contacts"page on the site.

That said, the menu areas at the bottom of the site are impressive, possibly removing the need to use live chat at all. There are two broad areas covering services and betting. In the services area, we spotted the FAQ, a section on ID verification, and a contact section. Along with the phone numbers mentioned above, there is an email address and two fax numbers, so getting hold of the team should prove simple enough.

Is BlueBet safe to use? Absolutely – something that is borne out by the addition of the 18+ age limit displayed at the bottom of the site. They also confirm they aadhere to the  South Australian Gambling Codes of Practice, but are licensed abd regulated by the Northern Territory Racing Commission. We ask similar questions of other sites too, i.e., is Ladbrokes reliable, and is Neds secure? It’s a vital element to consider whenever we are ready to use and explore a new site.

BlueBet Australia has a physical presence as required by law on Randwick Racecourse in Australia. However, no visits can be made to this location. The site adheres to the laws laid down by the NSW Office of Liquor, Gaming, and Racing. Calls to the bookmaker are recorded for security purposes and the site is part of the NSW Bookmaker’s Co-operative. This assures site users that any bets won will be paid to them. This reassurance is another notch in favour of using BlueBet.

We recommend looking at the ID verification page as this explains how they confirm someone’s identity as per the Australian Federal Government Anti-Money Laundering rules. Supplying a total of 100 points to confirm ID is simple enough, and they guide us through this and explain how many points each document is worth. Again, this backs up the logical and understandable approach we have seen throughout every aspect of the site. We’ve seen some sites that make this all feel very complex – not so here, thankfully.

Those wondering if their details are secure on the site, need worry no longer. BlueBet is safeguarded by Secure Socket Layer encryption which is one of the top authorities in IT security. This means that all of your personal data is kept private.

There is no loyalty program at BlueBet. We did, however, find a list of ever-changing promotions in that section of the site. These are available once inside a BlueBet account.

While the lack of rewards may disappoint some bettors, we would point to this as further evidence of the legitimacy and legality of the site. All such sites must adhere to the laws within Australia, and at CaptainGambling, we review and recommend only those sites we/you can trust. There is evidence throughout any journey around BlueBet that points to its trustworthy nature. We have spotted competive odds throughout the site, and in many ways that might be a better outcome than collecting points or other loyalty rewards.